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ZISS420DXCSS General Electric Refrigerator - Instructions

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All Instructions for the ZISS420DXCSS
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Customer:
Mark from Skokie, IL
Parts Used:
WR62X10055, WR17X11655
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Icemaker switch on door would not trigger motor
Replacing servo was not hard, but did not solve problem. Searched some more and the cure is to remove the light bulb from the dispenser. Seems that old bulbs draw too much current and cause the control panel to fail in sending signal to icemaker motor. Removing the bulb cured this fault and the control panel worked fine.
28 of 35 people found this instruction helpful.
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Customer:
David from Tacoma, WA
Parts Used:
MWFP
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
water running slow
unscrewed old filter by hand, installed new filter.
36 of 59 people found this instruction helpful.
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Customer:
William M from Ft Myers, FL
Parts Used:
WR62X10055, WR01X37886
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Solenoid had become rusted/crank door wouldn't close
First, had to use punch tool to pop out electronic face panel. Face unit still connnect via wires. Use painters tape to hold against refrig. Next, Remove ice/water dispenser and also tape to door. This will give you access to solenoid. Remove the 3 screws holding it in place and unplug fsolenoid from Face Panel. Screw new solenoid and place and connnect to Panel. Goood idea is to unplug regrig. while doing this and put a little WD-30 on shaft of solenoid. May want to order new screws, could be rusty, that hold solenoid in place. Sounds a bit complicated but not that bad a job. You'll save over$100 over GE's service.
30 of 42 people found this instruction helpful.
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Customer:
Jeff from Columbia City, IN
Parts Used:
WR17X11653
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe
The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!
26 of 35 people found this instruction helpful.
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Customer:
ronald from kissimmee, FL
Parts Used:
WR60X10185
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
Very high pitch whine. Not real loud but really annoying.
First I hired a repairman and he said that it was in the unit and would not be worth the expense to fix.

I started to research on the net and this was one possible source. ( evaporator fan). I had to take it apart to verify it. Then put it back together to use until the part came.

The next time went much faster as I did not have to take near as many screws out to access the fan motor. Very Happy to have it working fine again as a new relacement would cost $1200. Thanks much. Ron
22 of 25 people found this instruction helpful.
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Customer:
John from Windham, NH
Parts Used:
WR55X10025
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set
Freezer and fresh food section getting warm due to inside coils frosting over.
No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged refridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.
23 of 29 people found this instruction helpful.
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Customer:
Curtis from Corona, CA
Parts Used:
WR23X10783
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Water dispenser won't always dispense water
I followed the instructions found on this website. I removed the control panel by inserting a small Phillips screwdriver in the three holes at its bottom. I used the same screwdriver to pull the dispenser assembly down but could have used a larger one. The microswitch could be seen in the assembly at that point and was easily removed by opening the "fingers" that held it in place. I attempted to pull one of the terminals off without using a pair of needle-nosed pliers and ripped the wires right out of the terminal(I was able to find a replacement at Radio Shack). Low and behold after reinstalling the new part, it did not take care of the problem.

My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.
27 of 45 people found this instruction helpful.
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Customer:
D from ZELLWOOD, FL
Parts Used:
WR17X11653
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Flapper not sealing. Frost buildup on inside of freezer door
Followed previous instructions from a previous post. Inserted small screwdriver in the 2 outer holes up under the face plate to remove it then removed 4 screws holding the inner assembly which allowed access to the flapper assembly. Replaced it and reassembled everything. Problem solved
15 of 17 people found this instruction helpful.
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Customer:
Jason` from Colchester, CT
Parts Used:
WR60X10185
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver
freezer fan failing; veried speed making whirling sounds
First, I removed all the shelves and the light guard. Second, I removed the nuts that held the fan guard and the freezer back in place (2 just under the fan guard and removed the freezer back. Third, lifted fan guard out of way (being very careful not to crack it..... cold plastic). Fourth, unpugged fan from pug then removed nuts that held fan bracket in place...removed fan. fifth, then removed fan blade and remove fan motor from bracket, removed two wires that went to freezer light (pay attention to where they go) and installed them into the new wireing harness. Sixth, installed fan blade on new motor, bolted new assembly in fan bracket, plugged in and reistalled fan into the freezer, replaced fan guard and freezer back (reverse order of above) and then replaced freezer racks. works beautiful.
14 of 16 people found this instruction helpful.
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Customer:
lk from carlsbad, CA
Parts Used:
WR60X10185
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Loud knocking noise with the evaporator fan
I had taken the noise long enough and wanted to get this repaired. I didn't want to pay a repair man hundreds of dollars to do it so i decided to do it myself. I went on to YouTube and found a few videos that showed me how easy it was to do (very helpful).

I wasn't so sure all that noise would come from the Evaporator Fan motor so i ordered it and took the chance. For the small cost, it was worth the try.

All went well accessing the unit and removing the old part. Very fast indeed. However, the snag came when i went to plug in the new part electrical to the existing electrical adapters. The old part had 4 lead connections. The new part had 6. and the wires on the new part were different colors than the existing. I had to use some logic and courage to cut the wires on the new part and rewire the old adapter to this piece. Luckily, i wired everything correctly.

Calling Part Select got me a phone number for the parts manufacturer to help with the splicing but i opted to do it on my own.

The result is i have a noiseless refrigerator again. What should have taken 10 to 15 minutes took half an hour because of the wiring but overall, very easy.
13 of 15 people found this instruction helpful.
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Customer:
dwight from phoenix, AZ
Parts Used:
MWFP
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
slow water flow in dispenser
opened refrigerator door located water filter location in right back corner unscrewd 1/2 turn and out it comes without shutting off water it is a snap to do by anyone and shipment was really quick thanks. People do not call a service tech for something this simple even a child tall enough can do it.
14 of 21 people found this instruction helpful.
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Customer:
James from Virginia Beach, VA
Parts Used:
WR17X11653
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Flapper was stuck open. Old and warped.
Replaced flapper
16 of 27 people found this instruction helpful.
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Customer:
ron from Winter Haven, FL
Parts Used:
MWFP, WR17X11655
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
filter replacement/water tray replace
remove by hand turning old and replacing new by turning by hand.Lifted out old grill and placed in new one
12 of 16 people found this instruction helpful.
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Customer:
Jim from Glendale, AZ
Parts Used:
WR17X11267
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Ice funnel cracked
Followed video for replacing the ice chute flap solenoid replacement because getting to the ice funnel took same steps of disassemble. Looked at how the existing funnel was set in the housing, where and how one spring was located, where the switch and its activating arm on the ice funnel were located, took old one out and put new one in. Cleaned everything in process.
18 of 34 people found this instruction helpful.
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Customer:
michael from west bend, WI
Parts Used:
WR17X11170, WR49X10233
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
The unit will not dispense water, but does make and dispence ice.
I replaced that part, but I still have the same problem, no water is dispensed. I believe I may need a circuit board. The problem was not the parts I replaced.
16 of 29 people found this instruction helpful.
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All Instructions for the ZISS420DXCSS
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