RCU24KGBBFWW General Electric Refrigerator - Instructions
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- Customer:
- David from Arizona City, AZ
- Parts Used:
- WR29X43989
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
Replaced broken auger
After retuning the wrong part and then recieving the correct part it was fairly simple to change the auger. The only thing to be carefull about is keeping all the ice crusher parts together in propper order. also the nut on the front after removing clip has left hand threads.
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- Customer:
- Bernard from Bay shore, NY
- Parts Used:
- WR24X10156, WR24X10155
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
Freezer door would open when food door would close
Bought two gaskets for both doors was just going to replace both due to age. Food door gasket was received damaged shipped poorly and I am still waiting on a refund. But went ahead with the repair , since freezer door was the one I was concerned about. Opened Freezer door gasket package and it was dirty and looked old from sitting in warehouse. I had to but it in the tub to make it pliable and I cleaned it also since it was in water already. Installed it pretty simple . Turned out the refrigerator wasn't leveled properly. Didn't realize the refrigerator is suppose to slope to the back . Called up GE and they helped me out. Customer Service from partselect.com and GE were very nice.
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- Customer:
- Andrew from Loganville, GA
- Parts Used:
- WR17X11497
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Cover was cracked affecting ice dispensation
Removed the ice tray and then the auger unit from the tray assembly. To accomplish auger removal, the auger assembly is attached to the tray assemble at the front. On the front bottom there two screws. Back them out. Then on the top of the tray assembly the auger assembly is held in position by two tabs. Depress them with a finger or thumb. Do not use a screw driver as this may result in breaking the plastic tab! The auger assembly will separate. The crusher plate easily separates from the auger assembly and is removed buy "spiraling" the plate up and off the auger itself. Simply reverse to install new plate.
Recommendation: Take this opportunity to thoroughly clean and COMPLETELY DRY all components prior to re-assemble and re-install into the refrigerator.
Recommendation: Take this opportunity to thoroughly clean and COMPLETELY DRY all components prior to re-assemble and re-install into the refrigerator.
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- Customer:
- mike from Aguilar, CO
- Parts Used:
- WR55X10025
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
refrigerator and freezer stopped working
I replaced the three sensors, 2 in the freezer 1 in the refrigerator. This was rated as the most common problem. Did not fix the problem. I then checked the ohms on the new sensors then the old sensors they were all within .5 of each other. So I got smart and went down the list of causes on their list. I emailed partselect and asked what the parts should read. They replied with that information and it turned out to be the voltage converter on the compressor. I ordered the part on friday payed for overnight delivery and it arrived tuesday. This as you can imagine makes me angry. But the part was easy to install and my refrigerator started working right away. I would advise anyone with this problem to start at the top of the problem list use a multi meter check everything on the list and only replace part or parts that don't come up to standards. This will save time and money and hopefully fix the problem the first time as you are not switching out parts and hoping that it solves the problem.
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- Customer:
- Graeme from Sarasota, FL
- Parts Used:
- WR62X10055
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Icemaker flap not closing, frosting up
Watched video, however could not get outer casing off. Under the panel are three small holes, pushed up with an Allen key, used a small screwdriver to wedge out, came out easily, followed instructions from video on removing and replacing solenoid
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- Customer:
- Tim from The Woodlands, TX
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice buildup. The Ice Machine was frosting over. Ice (due to frosting) would block the drop chute.
Unfortunately, the replacement part didn't come with instructions. The repair, nevertheless, was fairly straightforward. After removing the plastic parts that guide the ice through the door (by removing a few screws that attach the parts to the inside of the door), I was able to slip my hand into the ice maker dispenser and remove the old part. The part clips on. It is a tight fit through the funnel (from the outside of the freezer), however, and requires that the gasket first be "flipped" open wherein it unfolds 180 degrees. Doing this will make it easier to clip the new gasket onto the assembly.
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- Customer:
- scott from lake orion, MI
- Parts Used:
- WR62X10055
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Ice maker door not opening
Removed panel from front of freezer door by pushing up on three spring loaded screws located in the opening where the ice door opens and closes. they are about 1 inch apart on the bottom of the opening. Push up to free ice maker panel. Remove three screws from solenoid, located at the top right. Remove wire, replace with new and that is it. Fixed the problem!! Our ice maker hadn't worked for months. Be careful if you remove the round ice maker door to clean. There is a spring that located on the left side of sprocket. The spring fell off and took me a while to figure where it came from. Recieved package in three days and the job took minutes. Works great! Very easy to complete.
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- Customer:
- M &M Aviation from ESCANABA, MI
- Parts Used:
- WR55X10025, WR02X10668, WR02X10647
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Refrigerator side freezing food
Replaced both temp sensors worked good for 2 days then began freezing food. Looked into it further on line. Found small motorized door broken that controls the cold air from the freezer
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- Customer:
- William from Nazareth, PA
- Parts Used:
- WR01X10315
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Groove for retainer clip on auger nut was broken out.
After removing three screws on the ice bucket, it basicly came apart by itself. I needed to use pliers to remove the old nut because it had over tightened itself onto the shaft. Be careful here - it is a left hand nut - not a normal right hand nut! Reassembly was a snap putting the parts back together in reverse order. Unit has been working great since the repair.
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- Customer:
- William from Abita Springs, LA
- Parts Used:
- WR29X10085
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- Less than 15 mins
broken tine on stripper left one cube to jam the ice maker
There were no fastening hardware. The plastic stripper just snaps in place. I had to be patient and could not get it out until I put upward pressure on the stripper.
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- Customer:
- Eugene from Palm Springs, CA
- Parts Used:
- WR02X11330, WR17X2891
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Water line was broken at the bottom of the freezer door.
There is no access to the inside of the door to replace the water line. I was able to insert a 1/4" drip line barbed connector into the old line at the base of the door and then connect that to a piece of the plastic tubing which I then connected back to the original water supply tubing with the 5/16" union. It took three attempts to get the tubing through the bottom hinge without a crimp in it. It's best to have a second person to hold the door while you "fish" the tubing through the hinge.
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- Customer:
- Gerald from San Clemente, CA
- Parts Used:
- WR02X11330, WR17X2891
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Leaky water line to water dispenser
This part (plastic tubing) does not show up under my model of refrig...so I had to look thru the various water lines and pick the one that "looked" right. Luckily, this is the exact replacement part and works perfectly. I removed the lower back panel from the fridge, removed the bracket holding the water line connectors and pressed the outer ring of the coupler up until it released the old water line. I pushed in the new line, made sure it was snug with a gentle pull and ran the line under the fridge up to the existing coupler. I removed the old line from the existing coupler under the front left of the freezer door, and pushed in the new line. I did not need to use the new coupler. If my old line would not have been so brittle and cracked in several places, I could have just cut out the leaking portion and popped the new couple in to mend the line back together. Easy job and we can stop buying bottled water at the store now!
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- Customer:
- Ricky from Virginia Beach, VA
- Parts Used:
- WR02X45206
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Low water flow from indoor water dispenser
Disconnect main water line from behind refrigerator
Remove bottom panel from refrigerator
Disconnect hose from water valve
Remove metal hose guard from top left of refrigerator Carefully remove plumbers putty from around filter hose (you will be reinstalling this putty around new hose assembly)
Inside refrigerator remove MWF water filter and guard, and then remove two screws holding filter assembly in place (this requires socket set with 4” extension bar)
Carefully pull filter hose assembly towards you from front of refrigerator. Once assembly is out remove Styrofoam cover from old assembly and install on new assembly
To reassemble, simply follow this process in reverse. Good luck
Remove bottom panel from refrigerator
Disconnect hose from water valve
Remove metal hose guard from top left of refrigerator Carefully remove plumbers putty from around filter hose (you will be reinstalling this putty around new hose assembly)
Inside refrigerator remove MWF water filter and guard, and then remove two screws holding filter assembly in place (this requires socket set with 4” extension bar)
Carefully pull filter hose assembly towards you from front of refrigerator. Once assembly is out remove Styrofoam cover from old assembly and install on new assembly
To reassemble, simply follow this process in reverse. Good luck
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- Customer:
- George from ARLINGTON, VA
- Parts Used:
- WR02X12274, WR01X10210
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Stripped Front Leveling Roller & Screw
Raised side of fridge enough to get 1/4" ratchet with 1/4" socket under roller wheel assy. Removed three hex-head screws to separate damaged wheel assy from fridge frame. From panel below fridge compartment, backed-out stripped leveling screw. Mounted new roller assy and then threaded in new leveling screw from front. Lowered fridge and adjusted leveling screw for proper height. Suggest putting a 2x4 under fridge for safety when hands are under unit.
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- Customer:
- Bill from Pinehurst, NC
- Parts Used:
- WR13X10215
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
The door when opened had swung back and made contact with the hinge. Over time it had bent the hinge upward so the pin was coming out of the door and it was not closing (sealing) properly.
I removed the screws out of the hinge while my wife put pressure on the door to hold it in place. I removed the hinge, replaced it with a new one, and screwed it back in place. Took just a couple of minutes. Easy and fast. The refrigerator was not leveled properly and that was why the door had swung back so fast, with enough force to eventually bend the hinge. I contacted geappliances.custhelp.com and used the chat option to speak to someone about how to lower the back wheels. They were extremely helpful in walking me through it. Now the refrigerator is leveled, and the door, when opened, will not swing back and contact the hinge. My overall experience in fixing this problem, from locating and ordering the correct part, to installing it, and then fixing the problem that led to the hinge being damaged in the first place, was outstanding.
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