RCA24KGBBFSS General Electric Refrigerator - Instructions
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- Customer:
- Phillip from Springfield, VA
- Parts Used:
- WR17X11653
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Ice chute frosted up
Procedure for Replacing the Ice Chute Plate
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.
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- Customer:
- M Alan from Lebanon, TN
- Parts Used:
- WR62X10055
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice maker door didn't open and close properly
I removed the outer plate by sticking a very small screwdriver in the small holes at the bottom of the plate and pulling the plate toward me.
I then removed the 4 screws from the internal plate and pulled the plate toward me.
Then I romoved the 3 screws holding the old solenoid and unplugged it.
Next I put the new solenoid in place and replaced the three screws.
Finally I plugged in the solenoid and replaced the internal and external plates.
I then removed the 4 screws from the internal plate and pulled the plate toward me.
Then I romoved the 3 screws holding the old solenoid and unplugged it.
Next I put the new solenoid in place and replaced the three screws.
Finally I plugged in the solenoid and replaced the internal and external plates.
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- Customer:
- Leif from Jacksonville, FL
- Parts Used:
- WR17X11168
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Intake hose to ice maker broke
After shutting off the h2o, I unplugged the refrigerator. Using the nut driver, I removed the cardboard backing. Then I removed the fitting where the inlet line to the ice maker and pried the old tubing from the unit. I then undid the clasp about 1/2 way up the back and removed the section that went through the back to the ice maker.
I then reassembled everything and plugged in the refrigerator as well as turning on the water.
Keep in mind that because h2o and electricity are involved. MAKE SURE THERE ARE NO h2o LEAKS.
I then reassembled everything and plugged in the refrigerator as well as turning on the water.
Keep in mind that because h2o and electricity are involved. MAKE SURE THERE ARE NO h2o LEAKS.
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- Customer:
- Steve from AUBURN, IL
- Parts Used:
- WR17X11440
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
The water dispenser was not working, then the tank was leaking
The water dispenser was not working, but when I pressed the lever I could hear it attempt to disperse water. But when looking inside I could see that when I pressed the lever it was spewing water from the tank. I was not certain why it was not dispersing water, but I knew I had to replace the leaking tank. I found several YouTube videos that described in detail how to replace the tank (and I highly recommend doing that). The removal and replacement was very straight-forward and that part took only about 30 minutes. But the time-consuming part was cleaning behind the refrigerator and cleaning the inside as well (since I already had most of the shelves out). Then once I got it all back together I tested the water dispenser and still nothing. So I disconnected the line coming out of the tank going up into the door and then tried again. This time water was coming out of the line. So at that point I was fairly confident that the problem was a frozen line somewhere in the door. After leaving it unplugged for a while and also heating the door with a hair dryer, I connected the line again and got water dispensed.
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- Customer:
- Kevin from Anaheim, CA
- Parts Used:
- WR29X10085
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
piece broke off on stripper causing ice to jam
tab on right top, flat insert on left. Pull up, toward you and to the right. It pops off. No tools needed.
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- Customer:
- Daniel from ZIONSVILLE, PA
- Parts Used:
- WR17X11168
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
water line (from the PS304374 Dual Inlet Water Valve) to the ice maker was craked and leaking
1. Removed the back panel of the fridge to get access to the inlet water valve.
2. Removed black poly water line from valve (pull back on white ring where line is attached and pull the line out)
3. Removed the inlet tube from top-back of fridge (where it goes into the ice make). use putty knife to get under the sticky white gasket beneath the black oval housing and pull the tube out form the back of the fridge.
4. Replace the water line with new part taking care to properly seat the line into the the bottom water valve and pushing the water tube into the hole for the ice maker.
Note: Be sure to take off the protective covering from the white - sticky grommet and push to adhere to metal on fridge.
to be safe - use a bit of clear silicone chaulking round the perimeter of the grommet and push to tighly bond the water inlet tube to the fridge.
The reason for this - is that if you do not get a good bond using the white - sticky gormmet alone - you may have the water tube inside the ice maker freeze up.
Also once the new water line is installed be sure to secure the line to the metal back of the fridge - so the line will not move. some fridges come with metal hose clamps to do this - otherwise use duct tape
2. Removed black poly water line from valve (pull back on white ring where line is attached and pull the line out)
3. Removed the inlet tube from top-back of fridge (where it goes into the ice make). use putty knife to get under the sticky white gasket beneath the black oval housing and pull the tube out form the back of the fridge.
4. Replace the water line with new part taking care to properly seat the line into the the bottom water valve and pushing the water tube into the hole for the ice maker.
Note: Be sure to take off the protective covering from the white - sticky grommet and push to adhere to metal on fridge.
to be safe - use a bit of clear silicone chaulking round the perimeter of the grommet and push to tighly bond the water inlet tube to the fridge.
The reason for this - is that if you do not get a good bond using the white - sticky gormmet alone - you may have the water tube inside the ice maker freeze up.
Also once the new water line is installed be sure to secure the line to the metal back of the fridge - so the line will not move. some fridges come with metal hose clamps to do this - otherwise use duct tape
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- Customer:
- clyde from RIALTO, CA
- Parts Used:
- WR60X24484, WR60X10209
- Difficulty Level:
- Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
freezer drop temp to 12 degrees.recommended temp zero.
Replace the motor fan on condenser and clean the condenser
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- Customer:
- Kyle from LAPWAI, ID
- Parts Used:
- WR17X11168
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Wasn't making ice
1. I unplugged the refrigerator/ freezer
2. Turned off water supply
3. Removed the screws that held the cardboard skirt in place
4. Unplugged the water tube from the push connect
5. Removed the screws around the water inlet to the ice maker
6. Remove the water fill tube
7. Install new water fill tube and put all the screws and plates back where they go
2. Turned off water supply
3. Removed the screws that held the cardboard skirt in place
4. Unplugged the water tube from the push connect
5. Removed the screws around the water inlet to the ice maker
6. Remove the water fill tube
7. Install new water fill tube and put all the screws and plates back where they go
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- Customer:
- Andy from Villa Rica, GA
- Parts Used:
- WR17X11497
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
ice maker would not dispense due to a broken crusher cover
I removed and cleaned out the ice tray, then removed the ice auger. Next I had to remove the front cover of the tray that housed the crusher, this was done by removing to screws on the bottom and sliding the crusher section, once the crusher section was removed I simply slid off the crusher cover and replaced with the new one and put it back together. It was that simple.
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- Customer:
- Doug from MODESTO, CA
- Parts Used:
- WR02X11330, WR17X2891
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers, Wrench (Adjustable)
Water line was leaking
The internal water line was leaking. I could not find any repair parts for my refrigerator but the GE 5/16 water line was the same size. I purchased 6' of tubing and two unions. Make sure the clean and square. If possible, make the cuts in a spot where you can use the pliers and wrench to tighten the union. I cut approximately 2' out of the existing line and replaced it with the same length of new line using the 2 unions, one on each end. Took about 5 minutes.
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- Customer:
- Michael from Lawerence, MI
- Parts Used:
- WR17X11505
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice would fall after removing glass.
I took the ice drawer out and turned it upside down. Then removed two philips screws holding the drawer front on. Then with a small straight edge screwdriver pry out the sides to release the locking tabs and remove the auger and crusher assembly. Then on the end of the auger remove the e-clip, slide the auger out and remove the broken part of the crusher dispenser and replace with new. Easier than it sounds. Parts Select was great to deal with. Had my parts in two days.
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- Customer:
- Bert from SAN JOSE, CA
- Parts Used:
- WR60X30922
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
INTERMITENT LOUD NOISE FROM EVAPORATOR FAN IN FREEZER
The repair did not go exactly the way it was described in the YouTube video, but basically it was similar. After unplugging the power cord, emptying the freezer, removing the shelves and the ice reservoir, I removed the ice maker assembly by unscrewing a Philips head screw and unplugging the power connector. The connector had little retaining tabs on each side that I pried open with a straight blade screwdriver. Then the ice maker lifted right out. Next I removed one screw holding the auger motor assembly, unplugged the power connector, and lifted out the assembly. This where things got difficult. After flailing around a bit, I removed the panel on the back wall of the freezer below the evaporator fan assembly, exposing the evaporator coil. I saw that the fan assembly was attached with two screws at the top and two screws at the bottom. The top screws were easily removed, but when I removed the bottom screws, which were situated in very tight quarters, I DROPPED BOTH SCREWS DOWN BEHIND THE EVAPORATOR COIL. Be prepared with a magnetic nutdriver so this doesn't happen to you. I could not retrieve the lost screws, but fortunately it appears that the top screws hold the assembly securely enough. The assembly was loose, but it was still attached by a power cord that I could not disconnect. I removed the tracks on the side walls for the ice bucket, and then I could maneuver the fan motor assembly just enough that I could reach over the top of it, grab and pull off the old fan blade, and slide the new fan blade onto the shaft. Reassembly was straightforward, replacing each part (except two lost screws) in reverse order to disassembly. After getting everything put back in and plugging in the power cord, I was amazed at how quiet it ran.
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- Customer:
- Fillmore from Asheville, NC
- Parts Used:
- WR17X11440
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
water was squirting out a crack in water tank assembly.
This was a great opportunity to clean the bottom 3 shelves. I unplugged the frig.,disconnected both water lines, unscrewed water tank, pulled water lines out, put new tank in and pushed new water lines in and connected them, and plugged frig. back in. I grabbed my glass to get a drink and feeling proud but no water. I thought about this for a while and came to the conclusion that the freezer was set to 9 and the water had frozen in the value in the door. I dropped the temp. in the freezer from 9 to 3 and after about 2 days the water worked just fine. I emptied the ice because it was clumped into one big piece. I heard the ice maker going to town all day long. I called for ice later and the motor that dispenses the ice was humming and no ice was dropping. I thought about it and could not come up with the answer so I called tech. at GE and he was no help. So I solved one problem and now I have another that I don't have an answer to. My last attempt is to remove the motor housing to see if gears are jammed or something else.
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- Customer:
- David from niceville, FL
- Parts Used:
- WR17X11497, WR01X10315
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
found a large lockwasher and washer in my tea glass
removed the ice, auger, bin assembly and slowly examined it and began disassembly until i found the broken part and then removed them .. i went online and found the parts almost instantly the parts came in 2 days , the repair video,s were most helpful so much so that i decided to replace the ice chute, door solenoid which looked difficult until i watched the repair video and read other peoples feed back well good luck ! DM
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- Customer:
- charles from SCOTTSDALE, AZ
- Parts Used:
- WR55X10025
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Defrost not working coil iced up
Removed back wall cover over coil. Defrost all ice with a hair dryer. Cut white wires and replaced Temperature Sensor. It has been working for a week and no trouble at this time. If you have this system on your GE refrigerator do this before replacing the motherboard. I must admit I was thinking that was the trouble. Motherboard was replaced after 5 years old now 5 years later my thinking is this a 5 year problem. So try the Temperature Sensor.
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