MSG28DHBAWW General Electric Refrigerator - Instructions

Looked at the instructional video and read previous customer comments. Didn't have to dissassemble rear of freezer door. Access through the front once trim ring and circuit board removed. Could not have done it with out the video/and or previous customer comments. Part was shipped and received immediately. Repairs complete! No more frost developing and plugging ice chute! I especially appreciate the customer comments on how to complete this repair!

The parts purchased worked perfectly and your write-ups explained what the typical problems are with this water leak that was occurring with our GE refrigerator at the nylon water line for chilled water service. Your description highlighted exactly what the problem was and the parts that I needed to make the repairs. This saved me a plumbing service call. All I had to do was cut off the nylon hose beyond the cracked area, apply the water nylon tube union joining the two hose ends and tighten the coupling at the unit.

Thanks again,

Jim Macdonald

Others have described how to do this repair better. I will simply add - if you're cutting the line inside the fridge to repair/replace be sure to check as their are two (2) clear 5/16th lines. Once goes from the solenoid to the tank inside the fridge and another from the tank up to the filter. They're identical and side by side. Remove the drawers and foam covering the one line to make sure you cut the right one...otherwise you will be ordering a 2nd water tube union like I did.

watched a 2 minute video on installing the connector. Then using the utlity blade cut out a 1/3" section of the tubing and installed the connector. DONE! Leak fixed

I watched the video on the PartSelect.com website and decided to give it a try. The replacement of the flapper was even easier than I anticipated! The old flapper was extremely warped and was allowing air into the freezer. I'm not sure how/why it was in that condition but I am happy to report that I have no more ice buildup. Thank you, PartSelect!

Removed the ice maker control panel and accessed the flapper door, easy switch out for new door and seal. The 2 year old warped seal didn't close and so ice crystals formed in the freezer - new unwarped part and Ta-Da no more problems :)

Popped off the front frame and front of mother board. unscrewed the assembly to be able to lift up to get to flapper. Lifted it up out of the the way ( wires are attached so it may take one other person to hold it up out of the way). Pop out the old flapper and replace with new one. Easy !

The trim piece covering the opening of the dispenser is the first and most difficult part of the disassembly. Take care when removing this piece that it does not break.

used a flat screwdriver to pop off out side cover then remove 6 screws took off plate. Pulled off the flapper and replaced. less the 15 mins and fixed the issue

Watched the PartSelect video. Very simple and solved the problem. Very pleased with the repair and PartSelect.

Snapped off the plastic plate covering the dispenser. Removed the four screws holding the mechanism in place. Remove the electrical connections. Pull the mechanism out and up carefully pulling the dispenser pad out with all the mechanism in place. Look at the mechanism before removing any parts to get a mental image so that reassembly will be easy. Remove any electrical switch or circuit boards and remove old parts before submerging the mechanism in hot soapy water for clean-up. The Clean-up will take longer than the disassemble and reassembling. After completion the dispenser works as it should.

Watched à video provided at your website. Removed te cover then removed 4 screws holding the control panel' snapped out the old flap and inserted the new one.

My husband made the replaced the flapper while watching the video provided in your email, it was easy. Thank you.

I followed the video instructions (very helpful) and used others comments for removing the control panel. For the latter I used a small allen wrench to carefully wedge the bottom two indents (look from below panel edge) slightly up and forward to release the panel. Next, after removing the four screws, the assembly (housing shield) removed fairly easily. I then had full access to the flapper and removed this carefully with the pliers so as not to damage the piece it was attached to (Dispenser Door Recess Crank?). The rubber outer flange on the otherwise plastic flapper was very irregular for approx. 1/4 of the circumference and thus did not seal. So far it's been one week and no more frost build up or frozen water dispenser line.

I followed the repair video Partselect provided online. It the repair easy and fast. Great video!!!!