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ZCG23SGSBSS General Electric Refrigerator - Instructions

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All Instructions for the ZCG23SGSBSS
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Customer:
Steven from Cave Creek, AZ
Parts Used:
WR30X10093
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
ice maker leaked water slowly and froze the cubes together
The replacement ice maker that GE supplies for my old refrigerator is a little different than the original. The electrical plug changed from a round plug to a square one. They include an adapter for it, but DON'T USE IT. There's not enough room for the bulky cord and connector. I got a much cleaner installation by taking apart the old and the new ice maker, and then splicing in the old connector into the new ice maker. You need to carefully unscrew a circuit board inside to wire it in, and it'll be more secure if you solider 3 wires instead of using crimp connectors. The instructions also tell you to use your old 'ice breaker', but it won't fit on the new ice maker. I just left the new ice maker's ice breaker on, and it seems to work perfect.
41 of 60 people found this instruction helpful.
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Customer:
Michael from Milton, FL
Parts Used:
WR55X10025
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Freezer would not defrost correctly
Took panel off back of inside of freezer section, took off old sensor from the evaporator, spliced new sensor into the existing wires, waterproofed spliced connections, snapped sensor back onto evaporator, then put panel back on the inside of the freezer. Really, it took only 10 minutes to fix. Now refrigerator defrosts like it used to, and temps have settled in at specified temps.
32 of 34 people found this instruction helpful.
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Customer:
Bradley from Spokane, WA
Parts Used:
WR49X10091
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Water line froze, food in fridge started freezing
I knew almost as soon as I found the frozen milk that the air-flow diverter, whatever it's called, had broken. It's a plastic part that opens and closes to allow cold air from the freezer into the fridge side.

Step one: clear off the top two shelves and take them out.

Step two: remove the lower piece of the assembly. It pops straight out at the top and drops down after that. If you pull the bottom straight out, you may break the bits that holds it to the fridge wall.

Step three: remove screws holding in light, and then the screws holding in the AASM COVER FF INLET K (wish I had a better name for it).

Step Four: Unplug the unit from the fridge wall.

Installation, reverse, except maybe unplug the unit earlier.
33 of 37 people found this instruction helpful.
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Customer:
Victor from Houston, TX
Parts Used:
WR62X10055, WR17X11653, WR17X10706, WR02X10585
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
The compartment behind control panel with snow
I have unlock the black panel. With a screw driver I have removed 2 screws and removed 3 conectors from circuit board. So, I had access to solenoid set. From this point on was intuitive. Very easy.

I recomend these parts be replaced once time for each two years.
40 of 61 people found this instruction helpful.
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Customer:
John from Lodi, CA
Parts Used:
WR30X10093
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Ice was melting and freezing in bucket
Frig and freezer were defrosting and refreezing other than normal. Home warranty contractor told me ice maker was faulty. Purchased new ice maker. Unplugged frig, loosened 2 screws with nut driver. unplugged old ice maker, lifted old ice maker out. Took old fill cup off old unit and put on new unit since new fill cup was a different size. Swapped ice maker insert from old to new unit. Plugged in new ice maker, slid over the 2 screws, tightened, and plugged in frig power. New ice maker works fine but still have defrosting and refreezing problem. Figure old ice maker probably works just fine. New contractor still trying to solve problem. Have had problems with this GE Monagram keeping proper temps since it was new in 2005, don't recommend it.
33 of 41 people found this instruction helpful.
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Customer:
joe from raleigh, NC
Parts Used:
WR62X10055, WR17X11653, WR2X8818, WR17X10706, WR02X10585
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
ice despenser door would stick open and frost up to the point of of ice not coming out
after finding the video describing the same problem, i gave it a shot. Major problem was figuring out how to take outside trim off of the ice/water dispenser. Everything i tried did not work like the videos i had seen. Looking thru some of the posted blogs i found another way to get behind the control panel without even taking off the trim piece. i pressed a 1/8th allen wrench into the two outer holes on the bottom of the control panel which released the panel to pull out from the bottom. after that it was simple to release the three plugs from the circuit board and remove the control panel. 4 phi lips screws later the ice chute comes straight out revealing the flapper door which is held in by 2 more screws. once that assembly is out the solenoid is held by three more screws. there was nothing difficult at all about this repair once the secret was out about the first step about the three holes (use only the outer two) in the bottom of the control panel
35 of 47 people found this instruction helpful.
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Customer:
Joe from Suffolk, VA
Parts Used:
WR55X10025
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Ice & Ice Cream would melt and refreeze
Noticed the problem in November 2009. Replaced Hi Limit Sesor for Defrost thinking it was the freezor temperature sensor. Did not fix the problem. Replaced Motherboard. Did not fix the problem. Called Sears Repair. They mis-diagnosed the problem and told me it was the sealed system. I doubted them and sent them home. Replaced the correct freezer temperature sensor that connects to the motherboard. FIXED.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.
30 of 34 people found this instruction helpful.
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Customer:
Anthony from Clermont, FL
Parts Used:
WR29X43990
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Auger blade parts showed up in my iced tea
Dis-assembly only consisted of three screws, but for the not-so mechanically inclined, I would suggest taking a picture of the ice crusher blades before removing them from the auger shaft.
29 of 33 people found this instruction helpful.
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Customer:
John from Mason, OH
Parts Used:
WR23X10783
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Water dispensor would not shut off
Actually this was a two part repair of which I purchased both parts. The micro switch Pt # PS296176 and also a double outlet water valve Pt # PS304374 from Parts Select as well.

The difficult part was accessing the area to get to the micro switch.

The trim had to be removed, then the cover.

Then one unplugs the board and removed the face plate which also contains the micro switch.

Once removed the two electrical terminals had to be disconnected, the micro switch installed and terminal reconnected.

Then reverse the removal procedure.

Then on to the double outlet replacement.

Suggest watching the installation video for the replacement although it was really a straight forward repair.

Two things to remember.

1. Unplug the fridge

2. Shut off the water to the dispenser

Overall it was not bad at all.

This was my first attempt at refrigerator repair and it went well.

Good luck on yours.

John
32 of 46 people found this instruction helpful.
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Customer:
Mark from Skokie, IL
Parts Used:
WR62X10055, WR17X11655
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Icemaker switch on door would not trigger motor
Replacing servo was not hard, but did not solve problem. Searched some more and the cure is to remove the light bulb from the dispenser. Seems that old bulbs draw too much current and cause the control panel to fail in sending signal to icemaker motor. Removing the bulb cured this fault and the control panel worked fine.
28 of 35 people found this instruction helpful.
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Customer:
David from Tacoma, WA
Parts Used:
MWFP
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
water running slow
unscrewed old filter by hand, installed new filter.
35 of 57 people found this instruction helpful.
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Customer:
William M from Ft Myers, FL
Parts Used:
WR62X10055, WR01X37886
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Solenoid had become rusted/crank door wouldn't close
First, had to use punch tool to pop out electronic face panel. Face unit still connnect via wires. Use painters tape to hold against refrig. Next, Remove ice/water dispenser and also tape to door. This will give you access to solenoid. Remove the 3 screws holding it in place and unplug fsolenoid from Face Panel. Screw new solenoid and place and connnect to Panel. Goood idea is to unplug regrig. while doing this and put a little WD-30 on shaft of solenoid. May want to order new screws, could be rusty, that hold solenoid in place. Sounds a bit complicated but not that bad a job. You'll save over$100 over GE's service.
30 of 42 people found this instruction helpful.
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Customer:
John from College Station, TX
Parts Used:
WR60X10185, WR02X10668
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
Freezer and fresh food compartments too warm
After having replaced the main control board and three thermistors, the fridge was still having difficulting getting cold enough - it wouldn't get colder than 15F / 42 F. Uniform frost on the evaporator coil ruled out a sealed system leak, so the remaining culprits were the either the evaporator fan motor or the compressor.

I read that a failed control board is almost always the fault of a bad evaporator fan motor, so this item was the most likely suspect.

To get to the evaporator fan motor, I had to remove, in this order:

1) Icemaker
2) Auger motor and brackets
3) Icemaker bracket
4) Freezer lights and bulb sockets
5) Evaporator panel
6) Evaporator plenum cover
7) Evaporator fan motor bracket

The greatest difficulty lay in swapping the new fan motor harness. Two pins in the harness connector were used for the evaporator thermistor.

I had to carefully cut through the old connector (using a Dremel) to extract the crimped-on pins for the thermistor, then reuse them on the new connector.

The fridge is now maintaining -5 F / 35 F in the freezer / fresh food sections.
25 of 28 people found this instruction helpful.
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Customer:
Tom from Vail, AZ
Parts Used:
WR29X43990, WR17X11497
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Ice depenser not working
This was so easy even a caveman could have done it. (sorry to all you cavemen out there.) Order the parts and they arrived promptly a couple days later. Even with limited mechanical abilities this was an easy project. Only a few screws to remove and a lock nut to take off. Just to be sure your on the right track there is an excellent video to follow on this exact repair on this site.
28 of 38 people found this instruction helpful.
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Customer:
Linda from Liberty, NC
Parts Used:
WR17X22070
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
GE Profile Refrigerator Plug for Water Filter
Called partselect and gave my model number for the frig. I wanted a filter plug because we did not need a frig filter. We have a whole house filter. They looked up the part, took my info, and sent it to me by UPS. It arrived fairly quickly and fit the frig perfectly. I screwed it into place immediately. It was the simplest order I have ever placed and the salesman was very pleasant and proficient. If I have more issues with my frig, I will call partselect again. Just remember to turn off the water before you start.
33 of 53 people found this instruction helpful.
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All Instructions for the ZCG23SGSBSS
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