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ZCR241NPPAII General Electric Refrigerator - Instructions

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All Instructions for the ZCR241NPPAII
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Customer:
Russell from GLEN, NH
Parts Used:
WR60X10185
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set, Wrench set
noisy evaporator fan motor
Replaced evaporator fan motor, and this solved the whistling noise that had developed. Reviewed and followed the removal and installation instruction video as closely as possible. This was very helpful, with a few additions. For the model PS123NGPBBB GE refrigerator/freezer, there were a few differences from the video. There a was an additional cover panel that was positioned vertically at the back of the freezer compartment below the auger motor assembly. It was necessary to remove this cover (4 screws) to gain access to the auger motor cover screws. The unit also has a different light configuration with 2 lights. I found it helpful to remove these light bulbs and the corresponding light fixtures in order to remove the evaporator motor assembly. As mentioned in the video, it was necessary to cut the 4 wires from the wire harness of the new motor, and use butt end connectors to reattach these wires to the corresponding wires in the unit. Total job took between 1 and 2 hours, and the motor change solved the noise problem.
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Customer:
Peter M. from Lincoln Park, NJ
Parts Used:
WR02X10540
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
Defroster fan burned up
First I removed the ice tray rack lifting it out of the way to reach the back cover of the fan. Then, the whole back inside panel had to be removed. Two screws removed the fan and bracket from the freezer unit. The missing bumper lid just snapped into place. Replaced everything in reverse order. Pretty easy job.
3 of 6 people found this instruction helpful.
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Customer:
Thomas from Brentwood, CA
Parts Used:
WR60X10185
Difficulty Level:
Easy
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers, Wrench (Adjustable)
My son's Refrigerator
I started out replacing a bad thermostat, no problem,
when I hooked up the water, I found that the water resovior had a leak.
I replaced the resovior, easy fix, but I had to buy two 5/16 brass couplers.
then I found that the box would not get below 10 degrees, and the suction pressure was very low.
I figured that the fan motor was burned out, so I opened up the access covers, the fan motor was hanging there with broken mounts, so I replaced the motor, and repaired the mount.
Everything works great now, The parts shiping was very fast, I was impressed.
I thought I was going to get away without fixing everyones
HVAC problems when I retired.
Friends and family still remember that you are the HVAC man.
Tom
2 of 4 people found this instruction helpful.
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Customer:
James from NEW YORK, NY
Parts Used:
WR02X10540
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
noisy refrigerator
I followed your video and completely dismantled the refrigerator evaporator motor, fan, brackets, and grommet, I completely cleaned the refrigerator including the cooling coils. I then ordered the evaporator motor ,fan, grommets, lid bumper, and brackets. The order would take a week to arrive. In the meantime I cleaned and reassembled all the old parts, waiting for the new ones to come. Guess what! The refrigerator was quiet as a mouse. I really did not need the new parts, but I kept them anyway just for good luck. Not bad for a refrigerator that's twenty four years old.
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Customer:
Daniel from BURNEY, CA
Parts Used:
WR02X11331
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Socket set
Loud Squeal when fan was running
WE (WIFE) took out the old parts an replaced with new one ..Be careful to get the placement of the Grommet or they "POP" out on you. fast ship on the parts too.
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Customer:
David from KNOXVILLE, TN
Parts Used:
WR60X30922
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Ice built up around evaporator fan blades and blades chipped and broke. Refrigerator was making loud vibrating noises.
Removed ice bucket, and unplugged ice maker. Removed light cover. Removed ice maker. Pulled fan blades straight up and removed. Pushed new blades on to motor shaft. Fairly easy .
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Customer:
Charles from El Dorado, AR
Parts Used:
WR60X10185
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Bottom of refrigerator wouldn't coool
I removed the top vent and unplugged the ice machine ,took the back cover off the freezer.Removed the old fan which was pretty easy(unplugged it after I took the housing out for easy access) I plugged the new fan in and put everything back in the order I took off, and yada yada yada we have cooling.
2 of 4 people found this instruction helpful.
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Customer:
Everett from Wylie, TX
Parts Used:
WR60X10185
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
whining noise from freezer
had to remove ice maker and several panels to get to the fan. wires for fan encapsulated so had to cut old and new wires then solder them together while working inside the small freezer area. not too bad all in all took about an hour to get it done. no more wind thru the trees noise and is working fine
1 of 2 people found this instruction helpful.
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Customer:
Alan from Redmond, WA
Parts Used:
WR60X10185
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
The fan in the freezer was making a high pitched whining noise.
Unplugged the freezer. Then I gained access to the fan: remove the top freezer rack, remove the ice tray, remove the air flow manifold(needed to unscrew some screws), remove the manifold over the fan and cooling element. I unscrewed the fan mounting bracket. The fan motor's wires are plumbed through some plastic that i would have had to remove, so I decided instead to cut the wires and splice in the new fan motor. Then I put everything back together - the new motor works fine and doesn't make the whining noise.
1 of 2 people found this instruction helpful.
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Customer:
Rose from Dorr, MI
Parts Used:
WR60X30922
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Broke the fan blade when replacing the Evaporator motor
Took cover off, pushed blade on, and replaced cover
2 of 5 people found this instruction helpful.
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Customer:
David from Riverview, FL
Parts Used:
WR60X10185
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Whirling noise coming from freezer section
1) remove the ice bucket. 2) remove light cover and bulb. 3) remove back panel with 2 screws. 4) remove fan shield. 5) unlug 2 elec connections. 6) remove fan housing. 7) extract wiring grommet and use exacto knife to slice thru grommet along the length of it to release wires. don't cut light wires. 8) cut up old fan/light electrical plug to free wire nubs for light. 9) install nubs in new fan plug. 10) remove old fan motor, pull blades. 11) install blades on new fan moter and install fan into housing. 11) reinstall
1 of 3 people found this instruction helpful.
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Customer:
Marie from Placida, FL
Parts Used:
WR60X10185
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Annoying Whistling Noise
Removed food from Freezer, Unplugged refrigerator. Removed light bulb cover and ligt bulb. Unplugged and removed Ice maker and motor. Removed air duct cover from motor. Unplugged and removed evaporator housing and fan. Pulled fan blade off. Unscrewed brackets from fan motor, removed dust cap from top of motor and grommet from bottom. New motor came with 6 pin connector and four pins for evaporator fan motor. Cut the harness grommet to separate the light bulb wiring from the evaporator motor's. Pushed the the old light bulb pins (red and orange) from old connector and push them in to the new fan motor connector. Reversed the process and no more noise
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Customer:
christi from round rock, TX
Parts Used:
WR60X10185
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Refrigerator making lots of noise in freezer
Since the mechanisms were in the freezer icemaker area, we deduced it was the fan motor. Ordered that from your store and it was delivered to our door in two days. Great service.

The part was replaced and our refrigerator has been quiet for the first time since we moved in almost four years ago and the refrigerator was new.
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Customer:
Peter from Saint Cloud, FL
Parts Used:
WR60X30922, WR60X10185
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Howling/groaning noise from fan in rear of freezer
I decided to replace motor and fan, having previously altered/trimmed the fan which stopped the howling but caused a vibration. Unplug from mains. Clear out two top shelves in freezer. Remove light cover. Remove two screws(1/4 driver)at top of steel panel in rear of compartment and let it drop. Remove two screws above light. Pry up section above light/fan housing to access two screws retaining the light/fan assembly, loosen screws sufficiently so that assembly can be lifted and removed. Disconnect wiring plug by pinching in the sides of the plug and pulling out. Pull fan off motor shaft. Remove two screws clamping motor. Cut cable tie and molded wiring grommet to free wiring. The existing light wires can be removed from the old plug by carefully cutting around the old plug to free the pins and then pushing the pins into the new plug. Reverse procedure to assemble.
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Customer:
lee from Frederick, MD
Parts Used:
WR60X10185
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Freezer was not keeping food frozen
The problem began when freezer thawed and could not keep food frozen. Initially, I thought the issue was the defrost heater (because I had seen similar symptoms previously and resolved the issue with a new defrost heater)and I replaced that part with a spare that I had puchased previously. The issue was still unresolved and I noticed the evaporator fan was not running in the freezer because it would not turn on when I closed the door. I checked to make sure I could hear the compressor working (and it was)and concluded that the evaporator fan motor was not running. I ordered the part and found a YouTube DIY video on how to replace it. While I was at work, my fiancee took it upon herself to watch the installation video and install the new evaporator fan motor and all is well.
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All Instructions for the ZCR241NPPAII
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