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ZCR241NPPAII General Electric Refrigerator - Instructions

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All Instructions for the ZCR241NPPAII
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Customer:
DOUG from MARYSVILLE, OH
Parts Used:
WR60X10185
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Evaporator motor sounded like wind in the trees howling
I had to remove all of the shelves.....part of the ice maker.....the rear cover over the freezer coils.....There were two wires that came from the back of the freezer that were also incorporated with the fan motor plug from the factory....This caused me to cut all of the wires from the new motor and soider them to the existing plug and shrink wrap the connections. If GE would have supplied two new ends I could have cut only those wires added the ends and inserted them into the new motor plug thus eliminating an extra hour and a soildering iron,,,,In my case not a big deal however not a project for those who have trouble with repairs using these type of tools.
112 of 139 people found this instruction helpful.
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Customer:
David from Romeo, MI
Parts Used:
WR60X10185
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
The evaporator fan motor stopped running, freezer was warmer than normal
First ,I placed all the frozen food from the freezer into the lower fridge compartment. Removed the main shelf. Removed the ice cube tray shelf. Removed the center plastic covers using a nut driver. Removed the complete inside back wall of the freezer to get access to the fan. Simply removed about 5 screws, and cut 3 tie straps that held the wiring in place. Unplugged the fan connector and removed fan with its brackets and placed them on the kitchen table. Then used the nut driver to remove 2 screws which hald the fan to its bracket. Simply pulled off the fan blades and pressed them onto the new motor. Mounted new motor onto the bracket. Reinstalled the fan assembly back into freezer. Reconnected the wiring and the fan began to run... BE CAREFUL NOT TO TOUCH THE FAN WITH YOUR FINGERS!
Finally replaced all the covers, panels, and shelf etc. and everything is once again nice and cold.
66 of 88 people found this instruction helpful.
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Customer:
James from Gainesville, VA
Parts Used:
WR60X30922, WR60X10185
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Fan motor making noise due to broken fan blade
1) Unplugged fridge and removed cover over light in freezer.
2)Removed screws holding cover over motor.
3) Removed screws on bracket holding motor in place.
4) Un plugged motor and used razor blade to cut grommet holding wires in place.
5) Plugged in new motor and routed wires through grommet. Then used zip ties to hold grommet together.
5) Re-attached motor bracket and installed new fan.
6) Reinstalled cover over motor.
64 of 93 people found this instruction helpful.
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Customer:
James from Madison, CT
Parts Used:
WR60X10185
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver
The freezer was whining and growling like a baby
I replaced the motor that runs the fan in the freezer compartment. Had to remove a number of shields to get to the fan and then some wires and screws to get at the motor. It came with a plug with 4 wires in it and I was supposed to pull 2 wires out of the old plug and place them in the new plug. Long story short the pins would not extract from the plug and the wiring harness was molded in solid plastic, so I ended up cutting the 4 wires to the motor and splicing in the new one and taping them with electrical tape. So far no more moaning and the ice cream is still hard, so I think we nailed it.
43 of 54 people found this instruction helpful.
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Customer:
David from Raleigh, NC
Parts Used:
WR60X30922, WR60X10185, WR02X12149, WR02X11331, WR02X10540, WR02X10322
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver
Evap Fan was sqeeling
First I removed the shelf and light cover, then removed 3 screws from the ice make. Then I removed 6 screws from the moter cover (back wall of the freezer) and removed it. I then removed the 2 screw holding the moter. This is where the soldering iron comes in. The wire leads from the old motor were molded into a 3" rubber holder and the end wire plastic connector held 6 prongs (2 from a thermo tube). The new motor only held the 4 moter prongs, 2 were empty. To resolve this problem I cut the wires on both the new and old motor. I then attached the old connector to the new moter with the soldering iron and shrink tubing. Replaced all the parts I had removed and started it up. Works like a champ.....
41 of 60 people found this instruction helpful.
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Customer:
ronald from kissimmee, FL
Parts Used:
WR60X10185
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
Very high pitch whine. Not real loud but really annoying.
First I hired a repairman and he said that it was in the unit and would not be worth the expense to fix.

I started to research on the net and this was one possible source. ( evaporator fan). I had to take it apart to verify it. Then put it back together to use until the part came.

The next time went much faster as I did not have to take near as many screws out to access the fan motor. Very Happy to have it working fine again as a new relacement would cost $1200. Thanks much. Ron
22 of 25 people found this instruction helpful.
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Customer:
Jason` from Colchester, CT
Parts Used:
WR60X10185
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver
freezer fan failing; veried speed making whirling sounds
First, I removed all the shelves and the light guard. Second, I removed the nuts that held the fan guard and the freezer back in place (2 just under the fan guard and removed the freezer back. Third, lifted fan guard out of way (being very careful not to crack it..... cold plastic). Fourth, unpugged fan from pug then removed nuts that held fan bracket in place...removed fan. fifth, then removed fan blade and remove fan motor from bracket, removed two wires that went to freezer light (pay attention to where they go) and installed them into the new wireing harness. Sixth, installed fan blade on new motor, bolted new assembly in fan bracket, plugged in and reistalled fan into the freezer, replaced fan guard and freezer back (reverse order of above) and then replaced freezer racks. works beautiful.
14 of 16 people found this instruction helpful.
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Customer:
lk from carlsbad, CA
Parts Used:
WR60X10185
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Loud knocking noise with the evaporator fan
I had taken the noise long enough and wanted to get this repaired. I didn't want to pay a repair man hundreds of dollars to do it so i decided to do it myself. I went on to YouTube and found a few videos that showed me how easy it was to do (very helpful).

I wasn't so sure all that noise would come from the Evaporator Fan motor so i ordered it and took the chance. For the small cost, it was worth the try.

All went well accessing the unit and removing the old part. Very fast indeed. However, the snag came when i went to plug in the new part electrical to the existing electrical adapters. The old part had 4 lead connections. The new part had 6. and the wires on the new part were different colors than the existing. I had to use some logic and courage to cut the wires on the new part and rewire the old adapter to this piece. Luckily, i wired everything correctly.

Calling Part Select got me a phone number for the parts manufacturer to help with the splicing but i opted to do it on my own.

The result is i have a noiseless refrigerator again. What should have taken 10 to 15 minutes took half an hour because of the wiring but overall, very easy.
13 of 15 people found this instruction helpful.
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Customer:
Cesar from ROYAL PLM BCH, FL
Parts Used:
XWFE
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
change water filter
un twist old one and twist the new one
27 of 60 people found this instruction helpful.
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Customer:
Bert from Audubon, PA
Parts Used:
WR60X30922, WR02X12149, WR02X11331, WR02X10322
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
High pitch noise
My GE refrigerator emitted high pitch noise a short while ago. I tried different dampening methods that helped but not eliminating the problem. I finally replaced the fan, motor, and associated parts and solved the problem. The total cost was about $50.
15 of 24 people found this instruction helpful.
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Customer:
timothy from aransas pass, TX
Parts Used:
WR60X30922, WR60X10185, WR02X12149, WR02X11331, WR02X10540, WR02X10322
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Socket set
unit making whining noise
i removed srews from area until i could access the fan unit and removed it. wires were not identical so i had to splice some together, most likely could not have been avoided. the exploded parts diagram helped me to be sure that i would have all replacement parts on hand so i wouldn't have to wait for something i had forgotten.
11 of 19 people found this instruction helpful.
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Customer:
Peter from Kalispell, MT
Parts Used:
WR60X10185
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Noisey evap motor
I tried to quite the noisey evap motor with special liquid motor grease from Radio Shack. It did not work, so I ordered the evap motor. My freezer motor was wired slightly different than the motor I received. The replacement motor had a male plug attached to the four wires, the original motor was different, so I cut the wires and spliced them into the original freezer wires (colors were the same). Remounted motor. Works great, and no more groaning motor
Peter
7 of 11 people found this instruction helpful.
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Customer:
Joseph from FARMINGVILLE, NY
Parts Used:
WR60X10185
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
refrigerator not cold
removed freezer door / shelf /ice maker pulled back panel off and removed fan
4 of 4 people found this instruction helpful.
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Customer:
Bert from SAN JOSE, CA
Parts Used:
WR60X30922
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
INTERMITENT LOUD NOISE FROM EVAPORATOR FAN IN FREEZER
The repair did not go exactly the way it was described in the YouTube video, but basically it was similar. After unplugging the power cord, emptying the freezer, removing the shelves and the ice reservoir, I removed the ice maker assembly by unscrewing a Philips head screw and unplugging the power connector. The connector had little retaining tabs on each side that I pried open with a straight blade screwdriver. Then the ice maker lifted right out. Next I removed one screw holding the auger motor assembly, unplugged the power connector, and lifted out the assembly. This where things got difficult. After flailing around a bit, I removed the panel on the back wall of the freezer below the evaporator fan assembly, exposing the evaporator coil. I saw that the fan assembly was attached with two screws at the top and two screws at the bottom. The top screws were easily removed, but when I removed the bottom screws, which were situated in very tight quarters, I DROPPED BOTH SCREWS DOWN BEHIND THE EVAPORATOR COIL. Be prepared with a magnetic nutdriver so this doesn't happen to you. I could not retrieve the lost screws, but fortunately it appears that the top screws hold the assembly securely enough. The assembly was loose, but it was still attached by a power cord that I could not disconnect. I removed the tracks on the side walls for the ice bucket, and then I could maneuver the fan motor assembly just enough that I could reach over the top of it, grab and pull off the old fan blade, and slide the new fan blade onto the shaft. Reassembly was straightforward, replacing each part (except two lost screws) in reverse order to disassembly. After getting everything put back in and plugging in the power cord, I was amazed at how quiet it ran.
4 of 5 people found this instruction helpful.
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Customer:
Russell from GLEN, NH
Parts Used:
WR60X10185
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set, Wrench set
noisy evaporator fan motor
Replaced evaporator fan motor, and this solved the whistling noise that had developed. Reviewed and followed the removal and installation instruction video as closely as possible. This was very helpful, with a few additions. For the model PS123NGPBBB GE refrigerator/freezer, there were a few differences from the video. There a was an additional cover panel that was positioned vertically at the back of the freezer compartment below the auger motor assembly. It was necessary to remove this cover (4 screws) to gain access to the auger motor cover screws. The unit also has a different light configuration with 2 lights. I found it helpful to remove these light bulbs and the corresponding light fixtures in order to remove the evaporator motor assembly. As mentioned in the video, it was necessary to cut the 4 wires from the wire harness of the new motor, and use butt end connectors to reattach these wires to the corresponding wires in the unit. Total job took between 1 and 2 hours, and the motor change solved the noise problem.
2 of 2 people found this instruction helpful.
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All Instructions for the ZCR241NPPAII
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