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PSS28KYHECFS General Electric Refrigerator - Instructions

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All Instructions for the PSS28KYHECFS
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Customer:
Thomas from Waynesboro, VA
Parts Used:
WR17X11440
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Cold water reservoir tank was cracked and spraying the interior of the fridge
Symptom was water running out of bottom of fridge. Found water pooled up under bottom drawer. Removed (3) drawers and found water was "spraying" from the reservoir tank at back of fridge. Unboxed the new "tank" and confirmed it was the right one by holding it up to the one still in the fridge. Pulled fridge from the wall; removed the rear bottom cover panel on the back using the nutdriver. Removed the solenoid assy by taking that single hex screw out. Push down on the blue circular flange where tube supply enters solenoid, and release the tubing from the solenoid. Remove front bottom cover with phillips screwdriver. Located 2nd tubing connector below freezer (under the unit) and used the same procedure to release that tube from the coupling. Removed screws from tank on inside of fridge, after removing several shelves that were in front of it. Pulled the tubing from the old unit up and out. Discard. Got new unit and fed tubes through the hole the others came out of (back right corner of fridge) MAKE SURE THE NEW TUBES HAVE THEIR "stoppers" IN PLACE. You don't want to contaminate the new tubes with insulation or other debris. Make sure the "o" ring that seals the tubes on the inside of the fridge (supplied with new unit)and the styrofoam insulation stays in place to keep air from leaking through the holes the tubes go through. Installation of the (2) tubes is simple, simply push them into the connector on the solenoid, and the coupler under the freezer. You'll need to feed the longer tube from the back to the front left corner where this coupler is. After making the connection, I bolted the solenoid unit back to the fridge (only 1 screw) and then tested the unit to see there were no leaks before I buttoned everything up. NO LEAKS!! Put the front bottom grill back on with the (2) phillips screws, and the back bottom cover back on with the hex screws removed near the beginning. Probably took longer to write this than it did to make the repair.
41 of 49 people found this instruction helpful.
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Customer:
Bradley from Spokane, WA
Parts Used:
WR49X10091
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Water line froze, food in fridge started freezing
I knew almost as soon as I found the frozen milk that the air-flow diverter, whatever it's called, had broken. It's a plastic part that opens and closes to allow cold air from the freezer into the fridge side.

Step one: clear off the top two shelves and take them out.

Step two: remove the lower piece of the assembly. It pops straight out at the top and drops down after that. If you pull the bottom straight out, you may break the bits that holds it to the fridge wall.

Step three: remove screws holding in light, and then the screws holding in the AASM COVER FF INLET K (wish I had a better name for it).

Step Four: Unplug the unit from the fridge wall.

Installation, reverse, except maybe unplug the unit earlier.
33 of 37 people found this instruction helpful.
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Customer:
Michael from Milton, FL
Parts Used:
WR55X10025
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Freezer would not defrost correctly
Took panel off back of inside of freezer section, took off old sensor from the evaporator, spliced new sensor into the existing wires, waterproofed spliced connections, snapped sensor back onto evaporator, then put panel back on the inside of the freezer. Really, it took only 10 minutes to fix. Now refrigerator defrosts like it used to, and temps have settled in at specified temps.
32 of 34 people found this instruction helpful.
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Customer:
Victor from Houston, TX
Parts Used:
WR62X10055, WR17X11653, WR17X10706, WR02X10585
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
The compartment behind control panel with snow
I have unlock the black panel. With a screw driver I have removed 2 screws and removed 3 conectors from circuit board. So, I had access to solenoid set. From this point on was intuitive. Very easy.

I recomend these parts be replaced once time for each two years.
40 of 61 people found this instruction helpful.
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Customer:
joe from raleigh, NC
Parts Used:
WR62X10055, WR17X11653, WR2X8818, WR17X10706, WR02X10585
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
ice despenser door would stick open and frost up to the point of of ice not coming out
after finding the video describing the same problem, i gave it a shot. Major problem was figuring out how to take outside trim off of the ice/water dispenser. Everything i tried did not work like the videos i had seen. Looking thru some of the posted blogs i found another way to get behind the control panel without even taking off the trim piece. i pressed a 1/8th allen wrench into the two outer holes on the bottom of the control panel which released the panel to pull out from the bottom. after that it was simple to release the three plugs from the circuit board and remove the control panel. 4 phi lips screws later the ice chute comes straight out revealing the flapper door which is held in by 2 more screws. once that assembly is out the solenoid is held by three more screws. there was nothing difficult at all about this repair once the secret was out about the first step about the three holes (use only the outer two) in the bottom of the control panel
35 of 47 people found this instruction helpful.
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Customer:
Joe from Suffolk, VA
Parts Used:
WR55X10025
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Ice & Ice Cream would melt and refreeze
Noticed the problem in November 2009. Replaced Hi Limit Sesor for Defrost thinking it was the freezor temperature sensor. Did not fix the problem. Replaced Motherboard. Did not fix the problem. Called Sears Repair. They mis-diagnosed the problem and told me it was the sealed system. I doubted them and sent them home. Replaced the correct freezer temperature sensor that connects to the motherboard. FIXED.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.
30 of 34 people found this instruction helpful.
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Customer:
John from Mason, OH
Parts Used:
WR23X10783
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Water dispensor would not shut off
Actually this was a two part repair of which I purchased both parts. The micro switch Pt # PS296176 and also a double outlet water valve Pt # PS304374 from Parts Select as well.

The difficult part was accessing the area to get to the micro switch.

The trim had to be removed, then the cover.

Then one unplugs the board and removed the face plate which also contains the micro switch.

Once removed the two electrical terminals had to be disconnected, the micro switch installed and terminal reconnected.

Then reverse the removal procedure.

Then on to the double outlet replacement.

Suggest watching the installation video for the replacement although it was really a straight forward repair.

Two things to remember.

1. Unplug the fridge

2. Shut off the water to the dispenser

Overall it was not bad at all.

This was my first attempt at refrigerator repair and it went well.

Good luck on yours.

John
34 of 48 people found this instruction helpful.
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Customer:
Jeff from Columbia City, IN
Parts Used:
WR17X11653
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe
The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!
26 of 35 people found this instruction helpful.
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Customer:
John from Windham, NH
Parts Used:
WR55X10025
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set
Freezer and fresh food section getting warm due to inside coils frosting over.
No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged refridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.
23 of 29 people found this instruction helpful.
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Customer:
Tondalaya from Chicago, IL
Parts Used:
WR32X10156
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
while cleaning the fridge my pan cover glass shattered
I simply did a google search search for my model number, found the part, thanks to the schematic that is on the site and ordered it. It fit perfectly where the old glass shelf was and now I have restored my shelf space. Thanks PartSelect
21 of 23 people found this instruction helpful.
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Customer:
joe from spartanburg, SC
Parts Used:
WR23X31507
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Light would not work when I opened door.
I lifted the old switch with a flat screwdriver, attached wires, and popped into place. Saved 80 bucks for a repair call.
23 of 29 people found this instruction helpful.
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Customer:
David from Cary, NC
Parts Used:
WR02X13425, WR02X10779
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Fridge Door would not close "automagically"
I had to remove the fridge door (side by side), which took approximately 10min (most of which was retrieving the right size socket wrench from the garage). With the door removed, I could replace the broken door closing cam and door stop... with 4 screws. Not much to it. Had the door mounted back on in another 5min and that was it. :)
24 of 33 people found this instruction helpful.
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Customer:
Richard from The Villages, FL
Parts Used:
WR17X11168
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Tube feeding ice maker leaking.
Moved refrigerator out from wall. On the back of the refrigerator at the bottom there is a metal plate. Removed this plate with a socket wrench to expose where the end of the tube pluged in. The grommet securing the tube, white on my unit, had to be pushed up to release the old tube. I pushed the new tube into where the old one was and it self secured the tube. The other end of the grommet I pushed through the hole feeding the ice maker,first pushing out the broked part with a screwdriver,and securing that end with the attached sticky tape already attached to the grommet. I cleaned the area around the hole with alcohol before attaching the grommet.Replaced metal plate and done. No leaks.
23 of 31 people found this instruction helpful.
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Customer:
Carlos from Whittier, CA
Parts Used:
WR17X11168
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
water leaking from grommet tube assembly at back of fridge
After thawing out freezer pushed water supply tube out from inside freezer diconneted the supply line from the valve assembly by pushing in the bushing with my finger and inserting the new line. Sadly that wasn't the problem!For anyone with the same symptoms of ice building up on your ice maker, to the point where it clogged the water supply line and started leaking from the grommet assembly. The problem is the valve not closing when the ice maker does not need any water. so I ordered a new valve and hopefully that will fix my problem.
22 of 30 people found this instruction helpful.
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Customer:
Curtis from Corona, CA
Parts Used:
WR23X10783
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Water dispenser won't always dispense water
I followed the instructions found on this website. I removed the control panel by inserting a small Phillips screwdriver in the three holes at its bottom. I used the same screwdriver to pull the dispenser assembly down but could have used a larger one. The microswitch could be seen in the assembly at that point and was easily removed by opening the "fingers" that held it in place. I attempted to pull one of the terminals off without using a pair of needle-nosed pliers and ripped the wires right out of the terminal(I was able to find a replacement at Radio Shack). Low and behold after reinstalling the new part, it did not take care of the problem.

My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.
27 of 45 people found this instruction helpful.
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All Instructions for the PSS28KYHECFS
16 - 30 of 588