GSS20DBTC General Electric Refrigerator - Instructions

Follow the directions on the video, removed the back panel, unplugged the existing fan, removed the fan assembly, installed the new motor and reassembled the components.

took out shelves and removed the back plate my removing 2 screws with a nutdriver.removed the old defrost timer and defrost heater which was really easy.then installed the new ones.the video i watched on the website was really helpfull.

What an awesome site! After putting in my model number and finding the problem I was having, I simply picked the 2 parts that were most likely to solve the problem. I bought a defrost thermostat, and defrost heater. To a high certainty, they would solve my problem. They didn't however! I ended up having to buy a temperature sensor on another order a few weeks later when the problem resurfaced! My own fault. I should have bought it the first time. As others have written: the longest part of the job is defrosting the ice from the coil. One thing I did that I didn't see suggested: plug the drain hole below the coil. I put a couple towels in the bottom of the freezer and ran the hair dryer. Didn't take long. I read that the amount of water created will overflow the pan under the refrigerator, so I plugged the drain hole. Once you clean that mess up, the repair is pretty straight forward. Great site. Even through I had to make two separate purchases, I still saved a lot of money. Thanks!

followed you online video and it was easy and simple repair only took about an hour frig is back quiet and working fine thanks also parts come fast

Replaced all the sensors in both the feezer and refrigerator.Even though it colder now it still is not cold enough.Freezer won't freeze items but is cold and refrigerator still not real cold

condenser fan on bottom condenser not runningchanged fan and fan motor

I have a GE Profile French door refrig. It's only about 4 yrs old and the defroster stopped working. I read the other repair stories and was able to narrow it down to either the temp sensor, defrost timer, or main board. The refrig section was up to about 47 degrees and freezer was around 25. I could tell it was trying to cool but couldn't. So I tried the temp sensor first. I cut and spliced the new sensor on the outlet of the Evap. Coil and it took about 15 mins. Turned refrig back on and waited. The coil started to ice over after about 5 hrs I left the back panel off so I could see if and when then heater kicked on. After about 8 hrs I looked in and saw a faint glow and water trickling down and running out the drain. Turned out the sensor was bad and wasn't telling the main board it needed to defrost. I would try the sensor if you are having the same issues before spending a lot of money on the main board, defrost heater and or timer.

My compressor fan that blows over the coils was not spinning. I measured 120 VAC going to the fan so I knew it should have been spinning but wasn't. Took fan motor out and took it apart and super lubed the motor to get it spinning again temporarily until I could get the new one in. Put new one in and has been working for about 10 days now. Freezer is not below 0 deg F which is what you want. Frig is below 40 deg F also what you want.

follow repair viedo

followed part select video instructions

i followed a video that was on your site, the video couldn't have been easier to follow it was step by step and very easy to follow, i replaced the evaporator fan motor and everything is working fine, i did notice that the evaporator coil was frozen pretty bad when i removed the back freezer panel i am going to check it again in a couple of weeks to make sure i don't have a defrosting problem as of now everything is fine i am hoping it was just the bad fan motor causing the coil to freeze up because of no air movement over the coil

My refrigerator was making a high pitched kind of howling noise. The PartSelect symptom that was closest was “unusual noise” and when I clicked that it said the evaporator fan motor fixes the symptom 32% of the time. Since my freezer fan speed sounded like it was constantly changing I went ahead and bought one which PartSelect delivered promptly. The installation video was great and although my freezer was not identical to the one in the video, the video was still very helpful. The only thing it didn’t say was how to tell if my freezer motor was the one with the thermistor although I suspect that they all are and that PartSelect is simply trying to save us money by showing us how to splice in a motor without a thermistor. Anyway, since I would have had to disassemble the freezer before buying the part to find out for sure, I just bought the one without the thermistor. This just meant I had to splice the new motor in, just like in the video. I think I would have preferred buying the motor with the thermistor even though it was more expensive. In the end my problem is solved so I’m happy. This is the third time that I’ve had to repair this GE refrigerator and PartSelect has been a valuable resource each time.

Ironically I did this today, as this email request came up asking how it went. I'm not a repairman, I'm a software engineer, and I can't thank this site enough for the step by step videos. With the video to help, this was a breeze, I was nervous as I had to empty all my freezer out onto the living room floor. Once that was done the repair took about 30 minutes. Thank you partselect!!!!! My second time doing business here, and I'll be coming back (well, if something breaks, so let's hope I don't have to).

it was easy the only thing was i had to cut old harness to remove 2 wires that went to coil that had to go back in the new harness other then that a peice of cake.

On partselects video the gentleman removes the fan and housing in one piece. This is a great idea but does not work on this brand of ge. I removed the fan housing screw as instructed but left it in place and swiveled it enough to access the retaining screws with a socket driver. Over all swap of the fan was seamless and the video is a gem. Andy