FRT20NGCW5 Frigidaire Refrigerator - Instructions

Part Select suggested probable causes and supplied videos of how to make the repair of a 25 yr.old refrigerator along with the specific parts to order. I was about to trash the old refrigerator but after replacing the parts for a total of about $40 and 1 hour of time it works fine now.

The instructions given to me by part Select were very good.I replaced the Timer- checked the heater with oham meter it was good- checked the door weather striping it was good and replaced the thermostat with new .So at this point I may need to call a professional unless some one has another solution.

Turned off Refrigerator by thermostat switch in Freezer Compartment,(allowing for light to work in freezer). Then removed all food from freezer side,then all shelves & basket drawer. Next, unplugged refrigerator from electrical source. Removed back of inside of the freezer. Located the Thermostat for defrosting cooling coil. Removed and replaced with new part.(Tip-unplugged the wires for the original thermostat, remove from freezer and cut off and splice with connectors provided with new part, it's easier because you're not trying to do this in the narrow space of the freezer). Then attach the thermostat with new bracket and plug thermostat wires back in, replace back panel, shelves, plug in power supply, turn thermostat switch in Freezer to normal setting. Wait for Freezer to cool and replace food. It's currently working like new. BTW I thought I need a defrost time as well...however after I ordered that part and received it, I turned the existing defroster timer manually with a straight ended screwdriver very slowly and it cycled and the defrost rods glowed/functioned just fine. Therefore I didn't replace defrost timer. I'll save the new timer for future repair if needed. All in all it was fairly easy, and I didn't have to buy another fridge. I was really pleased with the service of this website...and the parts arrived very quickly via Fedex. Thanks www.partselect.com ! KJ

I original tried to repair the motor but was not able to. I remove the screws on the back plate and removed the the back plate. Removed the shroud for the motor and screws, unplug the power connection and removed the fan motor. Installed the new fan motor and reassembled everything. The refrigerator is working great.

Based on other problems listed I determined I had a bad thermostat, defrost timer, or defrost heater. Since my refrig is over 14 years old I decided to replace all three components since I don't have testing equipment. As a former aircraft mechanic in the Air Force who did a lot of removal and replacement of components I didn't have any problems. Your videos were very helpful and on point. My refrigerator is now working perfectly. My rational for replacing the three components was it was still cheaper than having a refrigeration person to come out and I received your parts the next day. By the way, the defrost timer is located outside in the bottom left front of the refrigerator while the videos suggested that it was inside under the control panel. Thanks!

Replace evap fan motor. Take a close-up picture of the evaporator fan motor installation prior to removing. Take pictures as removing various components.

Unplug the refrigerator. You will ultimately need to remove the back panel of the freezer. But first, you will need to unscrew 2 screws on a small vertical fan vent and unscrew two screws on the fan. Maneuver the fan out of the round hole in the back panel and unplug the 3 prong wire connection. Then remove the fan. Unscrew the 4 remaining visible screwson the back pannel and remove the panel. This will expose the freon coils. On this model, the heater has two connections at the top of the coils. Unplug those wire connections. The heater extends down each side of the coils and along the bottom of the coils. Unhook two aluminum ties that connect the heater element to the coils. These ties stabilize the heater element and also prevents any current from flowing along the element because of the touching of two different metalic parts. Maneuver the heater element out of the coils. To install the new heater, reverse the above process beginning with installing the new heater element. If it hasn't already been done, it is good idea to test the old heater element with an ohm meter to make sure that the element is actually bad. The circuit should be open. This is the second heater element that I had to replace on this refrigerator, and it was actually burned in half both times, so I knew for sure the element was bad. Then test the new element to make sure it is good, and start the installation..

bottom left cornerof fridge defrost timer replaced two bolts and a wire

1 went with maj 69% said defrost timer. NO. 2 went with second choice run cap NO. 3 went with my thought, ( PTC Starter ) why not, most exp part. Fixed the problem.

The repair was straightfoward. The evaporator motor I received from partselect was a different model with different wiring configurations. I cut the wires from the new motor per the instructions I received with the new motor and I did the same with the wires that connect to the fridge. Once I matched the wires and secured them with electrical caps I began to put the evaporator motor to the base and started screwing the screws the way I took them off. Once I connected the wire harness to the back of the freezer and turned it on I noticed a big difference in air flow. I was surprised at how easy it was to fix my refrigirator problem. It's been a few weeks now and the fridge is cold and working like it should. Don't be afraid of this task. it's very easy and will save you a ton of money. Thanks partselect.

dismantled the top rear panel of the freezer and found I had the wrong part. Hand started the fan motor and it has been working fine since.

we removed the food from the freezer, disconnected the fridge , removed the cover, the evaporater fan was running, condeser fan was running, then we checked heater with multimeter and it was ok. next step we replaced the frostimer, and defrost thermostat . and then the refrigarater was working ok, problm was the frost thermastat damaged.

Instructions from partselect were very clear and probable cause made it easy to narrow things down. I have the manual for the refrigerator that shows the location of the defrost timer. Very surprised that it turned out to be a cheap and easy fix.

replaced the hinge pin then put the doors on and was finish.

Looked up troubleshooting info on your web site. Decided to replace the defrost timer. Ordered it using Paypal. Received the Shipment in about 1.5 days in Rural NC. Watched Your Video, cut off power to the fridge, removed the top self and unbolted the panel, removed the defective defrost timer, installed the new one and re-installed the panel and top shelf. Set the timer to defrost to check the operation (looked inside the freezer to see that the defroster was glowing red - it was) waited about twenty minutes to ensure that the fridge started cooling again. Fixed!