FRT20NGCW5 Frigidaire Refrigerator - Instructions

Looked up troubleshooting info on your web site. Decided to replace the defrost timer. Ordered it using Paypal. Received the Shipment in about 1.5 days in Rural NC. Watched Your Video, cut off power to the fridge, removed the top self and unbolted the panel, removed the defective defrost timer, installed the new one and re-installed the panel and top shelf. Set the timer to defrost to check the operation (looked inside the freezer to see that the defroster was glowing red - it was) waited about twenty minutes to ensure that the fridge started cooling again. Fixed!

I went on partselect put in make and model number, a list showed the probable cause. I watched the how to video. When I received the part in short order I loosened 2 screws disconnected the wiring plug (sprayed it with contact cleaner) pluged it in, removed screws from old part put them in new one. Put timer back in its location and tightened the screws. Very eazy, works fine.

I pick up very fast at these kind of small jobs but because of my very busy schedule I decided to call (2 times) technicians about my problem but none of them had any idea. About my repair, I removed the grill at the bottom of the refrigerator, unscrew a small plate (located on the bottom left side) that's holding the defrost timer. I plug on the new part, screw back the plate with the defrost timer and that was it. Don't forget to turn clockwise with your finger the timer until you hear a "click" and then turn it slightly more to the right. There is also a video on U-tube.

Emptied freezer, removed fan motor cover (2 screws), removed fan and motor (2 screws), removed old motor from bracket and reassembled with new motor, transferred fan blade from old motor to new), re-installed new fan/motor (2 screws) and reinstalled cover...

dismantled the top rear panel of the freezer and found I had the wrong part. Hand started the fan motor and it has been working fine since.

1 went with maj 69% said defrost timer. NO. 2 went with second choice run cap NO. 3 went with my thought, ( PTC Starter ) why not, most exp part. Fixed the problem.

unplugged frig,removed bottom front cover and loosend 2 screws at bottom front left and slid defrost timer out from behind metal panel,unplugged the old and plugged in the new.frig works great.

Followed instruction vedeo from partselect. THANKS!!!!!

Ordered the new part-Unplugged the refrigerator - took off the cover over the defective timer - put in the new part put the cover back on - plugged the refrigerator back in - so far, so good!~

there were three possible problems the timer, the thermostat, or the heating element.i replaced the timer first as that is the problem 65% of the time and that did not fix the problem, i replaced the thermostat and that did fix the problem. after watching the video on line from parts select i took the back off of the freezer from the inside, defrosted the coils with a hair blower and then swapped out the thermostat which pops right off and i spliced the old connectors to the new thermostat. the heat shrink tubing that came with the part was a little to big so i put a smaller peice on each side for water proofing. that is what the cigarette lighter is for to supply heat to the heat shrink tubing.now that i have fixed that problem i may tackle the ice maker next

Removed the lower trim panel from front of fridg. and loosened two screws enough to turn it about 1/4 inch so the screw heads were in the larger holes. Pulled it out disconnected the wire connector and transfered the heat shield and screws to the new clock, connected the wire connector and aligned the screws. tightened them and job done. Has worked like new sense. Thanks Roger

Due to age and excessive use, the plastic glides that are located on the underside of each refrigerator rack were either badly cracked or broken. It was obvious that the drawer was going to let go soon unless I fixed it. I called the local appliance in CT where I live and asked them for a price to get me the parts(if still available) and what the price was. After 20 mins. on phone trying to make him understand what I needed, he finally found the parts and told me they would take about a week to get and cost $150+ tax. I was shocked and told him I'd call him back. I went online and found PartsSelect.Com and the woman was extremely helpful and told me the parts were in stock and would cost me $56.00(incl frt.) and NO tax. I gave her my credit card no. and the parts shipped that day and I had them in 2-days. It then took me about 20 mins. to remove the old broke glides and I now have a refrigerator that looks and acts like new!!! Pays to shop and I can't say enough about PartsSelect.

1. Disconnected electrical. 2. Removed upper console in refrigerator by removing 2 nuts. 3. Disconnected wiring from console. 4. Removed 2 screws from defroster timer part and pulled off from connector. 5. Replaced with new defroster timer and put everything back together. Thank you Steve for the U-Tube step by step video.

Simply replaced the defrost timer located inside the frig just behind the temp dial. Very easy job. Removed the 3 screws holding the temp sw and light assembly. Removed the defrost timer w/ 2 screws and put i all back together. 15 mins at most. Suggest you watch the install video for pointers.

I watched the video online where it described the troubleshooting tips for this type of symptom. So I knew exactly what the problem was which is the defrost timer. After the part came in I just unscrewed (4 screws) the box which houses the thermostat and the defrost timer from top ceiling of the refrigerator section. Then I just unscrewed and unhooked the old defrost timer and replaced it with the new one. After finishing the installation I turned the fridge on. At first nothing happened. So I turned the dial on the defrost timer with a flathead screw until it clicked and the fridge came alive. I waited for an hour or so. The cooling cycle completed and the fridge stopped as expected. When I opened the door I noticed the interior is much colder than before and right after closing the door the fridge hummed back into life again. So I know my fridge is working again. Thanks to PartSelect for providing the right part for my refrigerator. I will definitely buy from them again if anything goes wrong.