GY397LXUQ03 Whirlpool Range - Instructions

Door was removed very easily. Outside trim pieces were removed. The rest came apart like a simple puzzle. Inside glass is very easily accessed. Upon assembling, time was well under an hour. Shipping was fantastic and I saved close to 200dollars between a service call and a repair.

First I found a YouTube video for Maytag Range Repair – How to replace the Surface Element with Limiter - 6" - 1200W

The steps are very easy-
1. Open oven door and locate and remove 2 screws holding top cook surface. These are located near the top inside edge

2. Lift surface cook top and then remove 4 screws holding this section to the cook top. This may require 2 people but I was able to hold the cook top and loosen the 4 screws myself. Then put the cook top aside.

3. Take a photo of the element being replaced for wiring connections.

4. Removing the wiring and element holding clips was very easy. I used needle nose pliers for both

5. The clips have to be removed from the old element and put on the new one. Place them in the same locations

6. Make sure to reconnect the wires to the same pin locations. The replacement element I had the red (hot) wire pin 2b was in
A different location so I had to use the extension wire supplied with the new replacement element

7. Put everything back together in reverse order.

Easy peasy, took me about 40 minutes to complete the entire replacement and have it back in place working.

looked on internet on how to remove top. an easy fix after watching video

Element was sent by buyer, As they recommended, when model of stove given to them. It was upper right rear. When element came. First took off old element. ...Match both element , new element did not look exactly the same, small variation. It did not come on.. I moved old element from left side to right side . Old element worked on both side .. tried new element on left side also.. still didn't work.. so I called right away and explained.. new element did not work.. not defective, but, just wasn't the right one.. I had a specialist came and check it out also. I was told wrong element.

Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

Bought new hinges as that was the obvious problem.
Below is the removal, installation process for new hinges. Turns out in my case there was nothing wrong with the hinges. Problem was still there after installing new ones. I found that the metal in the door that butted against the hinges was fatigued causing looseness. I ended up compressing the metal back into shape with a hammer. Problem solved but money wasted on hinges.
If you replace hinges. Here is what I did.
1. Open door slightly to where it stops in broiler position.
2. Remove the door by pulling up.
3. Remove two screws in front of hinges that hold them in.
4. Pull range out a few inches for access the remove the side fillers that trim out the stove.
5. Reach in from the side and work hinges out.
5. Pop in new hinges and reattach the 2 front holding screws and the side trim screws.
You are done.

First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!

Hired a pro. Parts are difficult to get on a timely basis today , if at all. Screw up this repair by damaging the outer " black glass " and you buy a new stove. It took three weeks to get my replacement glass even though PS said the part was being sent within a day of the order. Even so , I am am happy to have gotten it , and will continue to use the company.

SHUT OFF POWER AT BREAKER BOX! Remove oven door, use nut driver to remove two screws holding old element to back of oven. Pull forward to get wires into oven, remove wire clips from old part and re-attach to new element using pliers. Re-attach to back of oven, replace door. Turn on power and heat oven to burn off coating on new element. Not at all difficult, except for wire clips are at angle to wire, making re-attachment a bit difficult to do. DO NOT LOSE WIRES INTO BACK AS THEY WOULD BE VERY DIFFICULT TO RESCUE IN A JENN-AIR SLIDE IN UNIT LIKE OURS.

Turned off breakers to oven. Removed two screws that held oven in cabinet. Removed oven door by opening slightly and pulling up on door. Pulled oven out 1/3 of way. Took out four screws on top of control panel. Took oven light switch off by unscrewing holding ring. Removed temp knob on right by pulling. Removed start / stop knob same way.Removed glass straight out. Removed four screws that held elecrtonic clock conrtol board. Unpluged three wire plug from right side and the nine wire plug from the left side. Worked board out at and angle. Went backwards to connect and replace board, screws and door.Slid oven back in and tested oven after turning breakers back on, worked like new.

Took screws out of the back on the side the sensor was on, unplugged it & took out the two screws on the inside of the oven to release the sensor. Put new sensor in place with the two screws & used one of the adapters to plug in the new sensor. Put screws back in the back panel & turned on the oven which unfortunately is still 50 degrees low. Need a new clock with computer which is out of stock & unavailable. I was an electrician for 25 years so didn't experience any problems. It was a cheap thing to try.

Got a bent metal coathook to temporarily release the oven door, removed the screws from the old probe, inserted the new one, and hooked it up, using the one of the plug adapters provided. Problem solved! The oven door latch was now disengaged, the oven would now accept temperature inputs, and the rear cooling fan (which wouldn't shut off) now turned off. That's a lot of things working better for less than $50!

Unplugged the range, removed screws holding the old sensor. When I pulled it out, the wire connecting to the sensor was completely broken through,therefore I could not just pull the wire to get to the connector. Unscrewed one side of back panel to access the connector. Pushed the connector and wire of the new sensor through the hole ( and behind the insulation), disconnected the old sensor and connected the new one. Re screwed the new connector in place plus rescrewed the back panel. Plugged the range in and - Viola! Everything now works like a charm and I have my oven back. Easy-Peasy. Oh - I am an older female with very limited DYI experience. I just saved myself $650.00!

Removed cooktop, wiring and coil. Marked where wires went on limiter
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!

Extremely simple repair to make. Move stove away from wall and disconnect power. Remove the oven racks. Remove the rear sheet metal panel covering the wiring harnesses. Caution: Sharp edges and corners on sheet metal.Sensor is located in upper left corner on rear oven wall. Using a long-shafted #2 Philips screwdriver, remove the two Philips head screws and gently pull the sensor 1" away from the oven wall. At this point, it will help to have an assist from someone while you are behind the range. Have the assistant gently tug on the sensor while you watch for wires moving on the rear of the range. After locating the sensor wires, gently disconnect the plastic connector clip. Note: plastic connectors become brittle with age and exposure to heat Move to front of range and gently remove sensor from rear wall by pulling the wiring through the oven wall. Before inserting the new sensor wire through the oven wall, "dry fit" the wiring connectors to see that the new sensor is a correct connection. Make connection, and secure the sensor to the rear oven wall with the two screws. Install racks, reinstall rear sheet metal panel, and connect the power. Set the oven baking temperature to a moderately low temp, 300 - 350 deg. to test the new sensor.