GY397LXUQ03 Whirlpool Range - Instructions

The entire "project" took me less than 3 minutes, and required no tools at all! First, the saleswoman over the phone pointed me to the correct product for my problem ($30 less than what I thought I needed), and it arrived at my home within 4 days. Then, it was just a matter of pulling off the old gasket, and snapping the new one in place! Simple!

I switched the oven sensor easily enough, but it did not remedy the problem, so we are in the process of replacing the oven since it's about 20 yrs. old.

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

I took the door off and removed five phillip screws from the old bottom support and removed it. I took the opportunity to clean the glass on the front and back before placing it back on. It simply fits into two keepers at top and is held on by the new support at the bottom. I replaced the five screws and put the door back on. It is a simple job that only takes a few minutes.

Remove 6 screws fastening element to top of oven. Remove most of the screws from the back and pull away from oven. Use pliers and pull wires off of element connectors.Remove 2 screws fastening element to rear of oven. Install new element with fastening screws. Re-Install wires and fasten back of oven. Re-install the six screws to fasten element to top of oven.

The sensor is mounted in the top right side of the oven.An extra long screw driver helps to avoid damage to the sensor when replacing it.The connectors were the opposite to the old sensor and I did not see that there were adapter cables included. It might help to connect or tie these together as I only expected the sensor and did not look for adapters.I had cut the wires and used wire nuts when I found the adapters.The repairs works fine.
Mike

• Removed the oven door (pulled right off old hinges)
• Removed two screws
• Removed broken hinge
• Placed new hinge in place
• Replaced screws
• Replaced oven door.

Remove the door.
Remove screws
Clear out broken glass. Vacuum out small glass shards.
Clean all glass.
Reattach all parts.
Replace the door.
Smile!

Removed the two screws holding the sensor to the rear oven wall. pulled out sensor wire. It was caught on other wires behind the oven. removed the three screws holding the 8" inspection plate in the center of the rear panel. Carefully move the insulation and reach in to grasp the back end of the sensor wire. Once free from the snag it easily pulls out with the sensor just as stated in the video. using the appropriate adaptor it was easy to re-asseble and and attach to the oven wall. Replace the rear panel with the three screws and it was done

Verified via ohmmeter that one of the two burners was open and not working. I also tested the switch and that appeared to be working okay. I then took out the old unit and compared it to the new one, and found that they upgraded the new unit. I followed the instructions to match the labeled parts and move the wire to the newer location of that. i.e the old one had 2B and 2A at the top and 1B and 1A at the bottom. The new one had 2B and 1B at the top and 2A and 1A at the bottom. It did come with wire extenders and insulated tubes on top of them, and extra to cover additional. After a couple of tries, I decided which wire I needed to use on which (small connectors to match small, and large to match large.) In a second try I decided to flip it over to have it face up instead of down. Overall, it worked out very well, and I was very pleased when I did the power up test and everything worked as desired.

Watch the video. Spot on instructions. Easy peasy.

Oven sensor replacement was easy. Thermistor was installed in less than 15 minutes. After installation STILL had "F3" error message. Harness was ok, "Clock" or ECU needed to be replaced. "Computer" is obsolete, no spares available, some companies will rebuilt for $400+. Since the stove was going to the landfill I had nothing to lose by taking the "Clock" apart. It has one chip that is probably the power supply and control chip, another chip is an EEPROM with 128 bytes of storage and the last is a darlington chip that controls the relays. Cleaned up everything that looked like it needed cleaning with alcohol. When I reassembled the unit the pins for the thermistor harness felt loose, so I took it apart, again, and found cold solder joints on all four pins. It must have been there all along but plugging and unplugging the harness finally broke out the solder so I could see it. Soldered the pins back in and now it all works. It's worth a try if you're getting the "F3" message. If the relays on your stove aren't working it would be a good idea to replace the darlington chip. Good luck.

I don't want to give Instructions!
Only that we took pictures to use as needed to be sure we knew how to put it all back together!

Pulled oven out unplugged the unit unplugged broiler unscrewed broiler from inside repeated the process backwards turned oven back on

Leveler screw in. Adjust to height of counter top since stove has lip that rest on counter top. Oven lens cover difficult to unscrew. Use rubber glove to get better grip!