GERC4120SB2 Whirlpool Range - Instructions
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- Customer:
- Carol from BELLINGHAM, WA
- Parts Used:
- W11594027
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
Replacing oven light and socket
The old part, including lightbulb and socket, had corroded into place, and the glass light cover was stuck to the socket. I used a dead blow hammer and a dowel just under the diameter of the hole to tap on the back side of the socket to loosen it and get it out. The metal tabs on the old socket were folded back to make it fit better (?), which made it harder to remove. Lots of muscling of the part to get it out. Easy to install new part once old one was out of the way. An experienced person would have removed the old part and installed the new in no time.
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- Customer:
- Patricia Josephine from N RICHLND HLS, TX
- Parts Used:
- W10823692
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Replace old Element
The new element wiring placements were totally different from the old element. Lucky for me the lettering printed on the terminals for each pole was the same as on the old one. It was just a matter of matching up each terminal pole lettering. The instructions that came with the new element were of no help at all. Youtube was my best helper.
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- Customer:
- David from ENID, OK
- Parts Used:
- W11594027
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
oven light kept burning out instantly
Replaced the oven light with a new one but it burnt out as soon as I turned it on. Therefore I decided a new socket may help.
My whirlpool apparently has the old style socket which is pictured in partselect part #PS12584564. The old style socket has to two metal arms that retain it against the metal reflector.
The part that will come (#PS12584564) however is the new style that whirlpool has changed to, apparently. It is not as pictured. The socket and the reflector have different retention devices.
I used screw drivers to bend the two metal arms away to release the socket. Then I had to use allen wrenches to bend the reflector's retention tabs away.
Once I had the old socket, reflector, and lens replaced I just followed the video on partselect for part #PS12584564
My whirlpool apparently has the old style socket which is pictured in partselect part #PS12584564. The old style socket has to two metal arms that retain it against the metal reflector.
The part that will come (#PS12584564) however is the new style that whirlpool has changed to, apparently. It is not as pictured. The socket and the reflector have different retention devices.
I used screw drivers to bend the two metal arms away to release the socket. Then I had to use allen wrenches to bend the reflector's retention tabs away.
Once I had the old socket, reflector, and lens replaced I just followed the video on partselect for part #PS12584564
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- Customer:
- James from HILTON, NY
- Parts Used:
- W10823711
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
Coil shorted out.
Removed cooktop, wiring and coil. Marked where wires went on limiter
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!
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- Customer:
- Sandeep from EDINA, MN
- Parts Used:
- W10777162
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
screw came off
very expensive to buy the part but just tighten the screw intot eh predefined place.
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- Customer:
- Sergio from JENSEN BEACH, FL
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Burner did not heat up
Access to burner nothing like on-line videos:
1) Remove 4 screws under front control panel. (Oven door needs to be open.)
2) Remove 2 flat head screws on sides of control panel. This will loosen control panel. Capture control panel to keep from hanging from wires/connectors. I used hooks made from a wire hanger.
3) Remove 2 screws to remove two steel panels on either side of stove.
4) Remove rear screw of the 2 front screws now exposed and 2 rear screws near top of stove.
5) Carefully flip over glass top being careful not to pull on the wires.
6) Identify burner to be replaced. Note 2 numbers where two clamps are attached to burner.
7) Using 3/8” nut driver, remove screws to allow removal of burner. Remove wires per included instructions. Remove burner.
8) Place new burner under clamps and align to the holes by the two numbers noted in step 6 above.
9) Connect wires to new burner as per included instructions.
10) Reverse removal steps.
1) Remove 4 screws under front control panel. (Oven door needs to be open.)
2) Remove 2 flat head screws on sides of control panel. This will loosen control panel. Capture control panel to keep from hanging from wires/connectors. I used hooks made from a wire hanger.
3) Remove 2 screws to remove two steel panels on either side of stove.
4) Remove rear screw of the 2 front screws now exposed and 2 rear screws near top of stove.
5) Carefully flip over glass top being careful not to pull on the wires.
6) Identify burner to be replaced. Note 2 numbers where two clamps are attached to burner.
7) Using 3/8” nut driver, remove screws to allow removal of burner. Remove wires per included instructions. Remove burner.
8) Place new burner under clamps and align to the holes by the two numbers noted in step 6 above.
9) Connect wires to new burner as per included instructions.
10) Reverse removal steps.
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- Customer:
- bobby from HERSCHER, IL
- Parts Used:
- WPW10181986
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
range would not heat right
very easy watched the howto you gave
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cooktop on the rt side would just keep getting hot
Removed the ifinite controlswitch and replaced it but i dont believe it is wired correctly. now it wont get hot until it is set on four or so. think i the way it is wired.
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- Customer:
- Rita from COOPERSBURG, PA
- Parts Used:
- W10823711
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Burned out burnrr
Went well. Husband, who has some appliance repair experience, did repair in less than a hour. Replacement burner was not an exact duplicate of original but he was able to adjust for that.
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- Customer:
- Frank from LEBANON, VA
- Parts Used:
- W11594027
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Light would not light
Pop old one out and new one in
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- Customer:
- Myron from Punta Gorda, FL
- Parts Used:
- WPW10118454
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Glass Door Broken
Removed 3 screws holding the glass door bracket.
Placed glass into door holders, had another person hold glass while I replaced the removable bracket screws.
Placed glass into door holders, had another person hold glass while I replaced the removable bracket screws.
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- Customer:
- Mary from Duarte, CA
- Parts Used:
- W10355051
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
cleaner
just needed clearner for the top of my glass top, the operator was very helpful I received my clearniner in 7 days thank you
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- Customer:
- Gregory from BRIDGEBORO, GA
- Parts Used:
- WPW10181986
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Oven temperature was 50 degrees off
Unplugged stove.
Pulled stove out.
Unscrewed screws and removed cover.
Removed & replaced sensor.
Reinstalled cover & screws.
Plugged in stove and pushed back in.
Only problem was when I pulled stove out, lid opened and disconnected the gas line to a burner.
Pulled stove out.
Unscrewed screws and removed cover.
Removed & replaced sensor.
Reinstalled cover & screws.
Plugged in stove and pushed back in.
Only problem was when I pulled stove out, lid opened and disconnected the gas line to a burner.
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- Customer:
- Richard from Gaylord, MI
- Parts Used:
- W11594027
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
oven light not working
replaced light socket but did not repair problem. must have burned the motherboard.
pleased with service from your company.
pleased with service from your company.
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- Customer:
- Howard from Boynton Beach, FL
- Parts Used:
- 350930
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
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