GERC4120SB2 Whirlpool Range - Instructions

looked on internet on how to remove top. an easy fix after watching video

We cheated; a local appliance repair company was called & the tech guy repaired it in 10 - 20 minutes. Couldn't be happier.

Element was sent by buyer, As they recommended, when model of stove given to them. It was upper right rear. When element came. First took off old element. ...Match both element , new element did not look exactly the same, small variation. It did not come on.. I moved old element from left side to right side . Old element worked on both side .. tried new element on left side also.. still didn't work.. so I called right away and explained.. new element did not work.. not defective, but, just wasn't the right one.. I had a specialist came and check it out also. I was told wrong element.

Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

Verified via ohmmeter that one of the two burners was open and not working. I also tested the switch and that appeared to be working okay. I then took out the old unit and compared it to the new one, and found that they upgraded the new unit. I followed the instructions to match the labeled parts and move the wire to the newer location of that. i.e the old one had 2B and 2A at the top and 1B and 1A at the bottom. The new one had 2B and 1B at the top and 2A and 1A at the bottom. It did come with wire extenders and insulated tubes on top of them, and extra to cover additional. After a couple of tries, I decided which wire I needed to use on which (small connectors to match small, and large to match large.) In a second try I decided to flip it over to have it face up instead of down. Overall, it worked out very well, and I was very pleased when I did the power up test and everything worked as desired.

Watched video & did just guy in video did. Very easy job & the burner works like new.

after watching the video, installed the temp sensor. Super easy

Watch the video...

This is a cook stove that is used 5 months a year. We have not fixed it yet because we are now in Florida the stove is in New York. We ordered that part just before we left NY for FL so the repair will be done in June of 2021.
George Clark

The old part, including lightbulb and socket, had corroded into place, and the glass light cover was stuck to the socket. I used a dead blow hammer and a dowel just under the diameter of the hole to tap on the back side of the socket to loosen it and get it out. The metal tabs on the old socket were folded back to make it fit better (?), which made it harder to remove. Lots of muscling of the part to get it out. Easy to install new part once old one was out of the way. An experienced person would have removed the old part and installed the new in no time.

My dual zone burner would trip my breaker anytime i tried to turn it on. All the other burners would work fine. I searched online and found a way to test my burner, which was shorted or grounded out. I purchased a new burner from the site...It was as cheap or cheaper than other sites. It showed up a few days quicker than i was expecting..I also replaced the switch to the burner, just as a precaution and to save time since i already had the top glass off of my burners....EASY JOB!

The new element wiring placements were totally different from the old element. Lucky for me the lettering printed on the terminals for each pole was the same as on the old one. It was just a matter of matching up each terminal pole lettering. The instructions that came with the new element were of no help at all. Youtube was my best helper.

I trouble shot and traced out to electrical short in face panel and found burnt wires. I've been a licensed electrician for years and it takes alot of comon sense to trouble shoot and find problem. I found schetch-matic of appliance and searched computor and found partselect.com and tried it. It wasnt no time and the part was at my door. Thank you partselect and i would use them again in the future. billy

I found on youtube Also we marked each wire with masking tape 1A and 1B, 2A and 2B. The wires were the same color.

Followed the instructions in the video provided by PartSelect, which was very accurate. They only problem I have encountered is that the wiring from the old element compared to the new element do not match up 100%. I had to call Whirlpool today and schedule a Tech to come out and see if they can resolve the problem. Right now, when the burner is turned on, both the inner and outer elements turn on.