JES9860BAB18 Jenn-Air Range - Instructions

Hired a pro. Parts are difficult to get on a timely basis today , if at all. Screw up this repair by damaging the outer " black glass " and you buy a new stove. It took three weeks to get my replacement glass even though PS said the part was being sent within a day of the order. Even so , I am am happy to have gotten it , and will continue to use the company.

The sensor is mounted in the top right side of the oven.An extra long screw driver helps to avoid damage to the sensor when replacing it.The connectors were the opposite to the old sensor and I did not see that there were adapter cables included. It might help to connect or tie these together as I only expected the sensor and did not look for adapters.I had cut the wires and used wire nuts when I found the adapters.The repairs works fine.
Mike

After examining the burner unit I noticed that one of the male contact spades was burned and look deformed. After removing the spade I discovered that it had been originally manufactured incorrectly. I went on line to try and find the part. I found it at this site . I ordered 2 of the spades and replaced the deformed spade and another one that looked like it had gotten a little hot. She tried the unit and it worked perfectly. She had not used that burner unit for a very lengthy time. The investigation of the problem took a little time, but the repair went very fast. Moral is :" If a spade doesn't look right, it probably isn't", but either the individual spade or plug can be replaced. This site is now my "GO TO" place for parts.

I switched the oven sensor easily enough, but it did not remedy the problem, so we are in the process of replacing the oven since it's about 20 yrs. old.

Replaced unit

Remove old module and insert new one. Took longer to get out of box than to install.

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

I simply removed the old cartridge by lifting it up and pulling the plug end out. I slid the new coil cartridge with the plug end in its place. The grill replacement was similar. Remove the grll grates, pull out the burner element from its plug position, remove the grill rocks and insert the new coil cartridge in its place. No tools or special skills required. It's like I now have a new cook top.

Watch the video. Spot on instructions. Easy peasy.

Remove the door.
Remove screws
Clear out broken glass. Vacuum out small glass shards.
Clean all glass.
Reattach all parts.
Replace the door.
Smile!

Removed the two screws holding the sensor to the rear oven wall. pulled out sensor wire. It was caught on other wires behind the oven. removed the three screws holding the 8" inspection plate in the center of the rear panel. Carefully move the insulation and reach in to grasp the back end of the sensor wire. Once free from the snag it easily pulls out with the sensor just as stated in the video. using the appropriate adaptor it was easy to re-asseble and and attach to the oven wall. Replace the rear panel with the three screws and it was done

I don't want to give Instructions!
Only that we took pictures to use as needed to be sure we knew how to put it all back together!

Oven sensor replacement was easy. Thermistor was installed in less than 15 minutes. After installation STILL had "F3" error message. Harness was ok, "Clock" or ECU needed to be replaced. "Computer" is obsolete, no spares available, some companies will rebuilt for $400+. Since the stove was going to the landfill I had nothing to lose by taking the "Clock" apart. It has one chip that is probably the power supply and control chip, another chip is an EEPROM with 128 bytes of storage and the last is a darlington chip that controls the relays. Cleaned up everything that looked like it needed cleaning with alcohol. When I reassembled the unit the pins for the thermistor harness felt loose, so I took it apart, again, and found cold solder joints on all four pins. It must have been there all along but plugging and unplugging the harness finally broke out the solder so I could see it. Soldered the pins back in and now it all works. It's worth a try if you're getting the "F3" message. If the relays on your stove aren't working it would be a good idea to replace the darlington chip. Good luck.

Turned off breakers to oven. Removed two screws that held oven in cabinet. Removed oven door by opening slightly and pulling up on door. Pulled oven out 1/3 of way. Took out four screws on top of control panel. Took oven light switch off by unscrewing holding ring. Removed temp knob on right by pulling. Removed start / stop knob same way.Removed glass straight out. Removed four screws that held elecrtonic clock conrtol board. Unpluged three wire plug from right side and the nine wire plug from the left side. Worked board out at and angle. Went backwards to connect and replace board, screws and door.Slid oven back in and tested oven after turning breakers back on, worked like new.

I took out the old heating element and pluged in the new one. Very simple. Just like putting a plug into an electrical outlet