JES9860CAS01 Jenn-Air Range - Instructions

Simply unpluged the old cartridges and plugged in the new ones, it could not have been easier. My 18 year old cooktop looks brand new. My old cartridges were black and the new ones are stainless, but, the look is good, since most new appliances are now stainless. The best part is that it cost less than half of what a new cooktop would have cost plus all of the mess that would have been made tearing out the old one and installing a new one. Thanks PartSelect, A Very Satisfied Customer.

Lifted out and unplugged grill. Plugged in and put in place new module. I tested it right then and it worked great!

I removed all the screws that held the trim and inner frame to the outside window unit first. Then, I removed a protective glass from over the two inner panes. Next after removing the frame that held the two inner glass panes together, I took the broken inner glass pane out and replaced it with the new one. Then basically I just retraced my steps and had the door put back together in about 45 minutes. You just need to pay close attention to your disassembly so that you are able to put the pieces back together quickly.

unplug and plug in new

replacement was very easy, took 5 min

The entire "project" took me less than 3 minutes, and required no tools at all! First, the saleswoman over the phone pointed me to the correct product for my problem ($30 less than what I thought I needed), and it arrived at my home within 4 days. Then, it was just a matter of pulling off the old gasket, and snapping the new one in place! Simple!

First of all the part arrived a day and a half after ordering which we thought was remarkable. We unplugged the griddle unit and plugged in the cartridge with two burners. It is beautiful.

Thanks.

I switched the oven sensor easily enough, but it did not remedy the problem, so we are in the process of replacing the oven since it's about 20 yrs. old.

The sensor is mounted in the top right side of the oven.An extra long screw driver helps to avoid damage to the sensor when replacing it.The connectors were the opposite to the old sensor and I did not see that there were adapter cables included. It might help to connect or tie these together as I only expected the sensor and did not look for adapters.I had cut the wires and used wire nuts when I found the adapters.The repairs works fine.
Mike

After examining the burner unit I noticed that one of the male contact spades was burned and look deformed. After removing the spade I discovered that it had been originally manufactured incorrectly. I went on line to try and find the part. I found it at this site . I ordered 2 of the spades and replaced the deformed spade and another one that looked like it had gotten a little hot. She tried the unit and it worked perfectly. She had not used that burner unit for a very lengthy time. The investigation of the problem took a little time, but the repair went very fast. Moral is :" If a spade doesn't look right, it probably isn't", but either the individual spade or plug can be replaced. This site is now my "GO TO" place for parts.

Replaced unit

Remove old module and insert new one. Took longer to get out of box than to install.

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

I simply removed the old cartridge by lifting it up and pulling the plug end out. I slid the new coil cartridge with the plug end in its place. The grill replacement was similar. Remove the grll grates, pull out the burner element from its plug position, remove the grill rocks and insert the new coil cartridge in its place. No tools or special skills required. It's like I now have a new cook top.

Door was removed very easily. Outside trim pieces were removed. The rest came apart like a simple puzzle. Inside glass is very easily accessed. Upon assembling, time was well under an hour. Shipping was fantastic and I saved close to 200dollars between a service call and a repair.