JGB910BEC2BB General Electric Range - Instructions

You first must remove the burners on the cooktop to gain access. They are secured with 2 Torx screws which are accesiable after removing the burner covers. The igniters wires must also be removed which simply are push on connections. The cooktop must be removed by inserting a scredriver on each corner of the cooktop from the front. They simply push in and the entire top lifts off. Remove 4 screws covering an access panel located in the front of the cooktop to gain access to the motor/latch, which is secured by two screws accessiable from opening the oven door just below the latch. Replace motor/latch and reassemble. Carefull with the wiring as the replacment switch has been changes. The wires on the left switch of the old assembly get connected to right switch on the new assembly, and the right side wires on the old get connected to left side on the new. Reassemble and Viola!

called appliance repairman. He found problem and ordered new part. After 2 months waiting for part to get there, my husband got on internet and calld your number, and ordered what was needed. Now for the great thing. Within 4 working days we received what we thought we needed. but we had ordered the wrong part number. Got back on internet, went right to your web site, found the part that we did need, a flame spreader instead of the Deflector. called your service number, talked to a very nice person, again, told her what we did and ordered the correct part. Another great thing, we got that part the very next day. I returned the wrong part that same day. We then had our son install it and now we have a very nice working oven. Though out this very long ordeal, we talked to the applicance service people and got the same answer. The part has been ordered and it should be here next week. When we found your web site and called for the part, I called the appliance service and told them we had ordered the part ourselves and I would be happy to give her this information. THE VERY NEXT DAY she called us to tell us the part had fially arrived and they could come out the next day. Told them sorry but it as already taken care of. The very next time we need some part for any appliance we will call you first. Thank you for your very nice service people and the fast way that this all took place.

Replaced old burner element with new, easy

I opened oven and pushed oven rack inside.

Could not have been simpler. Burner head dropped into place and was held in place by gravity. Not possible for part to go in incorrectly.