JBP78BY3 General Electric Range - Instructions
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- Customer:
- Randall from ST PETERSBURG, FL
- Parts Used:
- WB17X5095
- Difficulty Level:
- Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
When moving the range, the 220 wire popped off the terminal and arced melting the plastic terminal
I looked for a new terminal locally, but no one had s terminal that would fit a 40-year old range. I went on line to PartSelect and could not find my model range, so I looked through all the terminals listed on the website (about 500) but found only one that was close to mine. Mounting holes did not match, but it had 3 connectors with 220 capability, so I ordered it. I requested express shipping by UPS and thought I paid for the extra charge. When I got notification of shipment. I saw it was via ground. It went from Louisville to Jacksonville to Clearwater, FL. I ordered it on Thursday night and received it the following Tuesday night. Meanwhile, we had no stove to cook on. When the part came, it took two days to get the contractor back to our condo. He drilled new holes on the mounting box and jerry-rigged the wiring to make it fit. The range is now working, but I was disappointed in the delay in shipping which I agreed to express shipping.
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- Customer:
- Arthur from Indian Harbour Beach, FL
- Parts Used:
- WB21X36771
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Halogen element staying on
removed the end caps from the stove panel, unscrewed the back, unscrewed the old switch, CAREFULLY noting which wire went to which terminal, removed the wires.
Reversed the process. took a little longer because I felt compelled to do a thorough cleaning while I was there.
Reversed the process. took a little longer because I felt compelled to do a thorough cleaning while I was there.
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- Customer:
- Robert from Cinnaminson, NJ
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
The center element of the 2-stage electric burner failed.
The cooktop is just set in the counter with no fasteners. I shut off the power and lifted the unit out. Ten small screws held the top to the body. After removal, I took a picture to have a wiring reference. I disconnected five wires with push-on terminals, then removed two Tinnerman nuts with needle-nose pliers. The failed burner was free to remove. There were two mounting ears on the bottom of the burner at positions 12 and 48 as stamped on the bottom. I transferred the mounting ears to the new burner, one screw each. I then positioned the new burner and secured with the two Tinnerman nuts, replaced the five wires, screwed the top back on and slipped the unit into the counter. Done.
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- Customer:
- Steve from Forest, VA
- Parts Used:
- WB30T10045
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Socket set
Replaced stove top burner element
Disconnect stove electrical connection. Removed 2 bolts common to the upper stove top cover. Disconnected 4 wires from burner element along with 2 retaining clips.
Removed burner element and replaced with new element. Reinstalled 4 wires and 2 retaining clips. Lowered stove top cover and reinstalled 2 bolts. Connect stove electrical to wall outlet. Turn on burner element and verify that it works.
Removed burner element and replaced with new element. Reinstalled 4 wires and 2 retaining clips. Lowered stove top cover and reinstalled 2 bolts. Connect stove electrical to wall outlet. Turn on burner element and verify that it works.
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- Customer:
- Deanna from Nashville, TN
- Parts Used:
- WB14X10013
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Oven safety latch had been bent by tenant--oven could not be opened.
Removed all screws holding top of range and two screws holding latch mechanism. Opened top of range; disconnected two wires and removed damaged part. (Replacement was delivered within 24 hrs of order! ) Removed plastic tip from damaged part and installed on replacement part. Replaced damaged part. Attached wires. Attached latch with two screws. Closed top; secured with screws. Latch functioned perfectly.
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- Customer:
- Louis from LEAGUE CITY, TX
- Parts Used:
- 40A15
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Change bulb
Easy
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- Customer:
- joseph from san jose, CA
- Parts Used:
- WB36X192
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
dropped & broke the oven light bulb cover
popped the new one on!
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- Customer:
- Albert from South Boston, VA
- Parts Used:
- WB30T10099
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
only the inner/smaller part of the dual burner is working
I ordered a new burner assuming As is turns out: nothing wrong with the burner.
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- Customer:
- Jerry from Tierra Verde, FL
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
small (inner) burner was not 'burning'
turn off the power at the breaker first
remove the 2 screws under the 'lip' of the stove top (open the oven door to get to them)
prop up the stove top on the cardboard box the part came in
pull off the wires one by one and attach to the new burner OR record where each wire goes first
remove the old burner (2 screws) and attach the new burner
screw down the stove top
try the burner - when it does not work flip the power breaker back on and then try again
bask in the joy, admiration and wonder directed your way by various family members
remove the 2 screws under the 'lip' of the stove top (open the oven door to get to them)
prop up the stove top on the cardboard box the part came in
pull off the wires one by one and attach to the new burner OR record where each wire goes first
remove the old burner (2 screws) and attach the new burner
screw down the stove top
try the burner - when it does not work flip the power breaker back on and then try again
bask in the joy, admiration and wonder directed your way by various family members
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- Customer:
- Robert from Woolwich Twp., NJ
- Parts Used:
- WB21X36771
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
no power going to burner when switch is on, switch bad
I followed the easy instructions and everything went well. I had the new switch installed in about 30 minutes. My wires were different colors than on the instructions but it was still easy to figure out where the wires went on the new switch. Just do not be in a hurry and make sure you measure before you break off the extension bar. My knob fit on the new switch without any of the parts that came with the switch.
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- Customer:
- Matthew from Lexington Park, MD
- Parts Used:
- WB30T10099
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
cooktop inner ring did not work
Dear PartSelect:
I am very impressed by your service and company. My order arrived in less than 24 hours. It was a perfect match and is currently in service. I am very satisfied with the entire experience and will use your company again.
I simply opened up the cooktop with a screwdriver and disconnected the wires to the affected burner. After the part arrived, I reconnected them. I had to swap over two brackets from the old burner, so don't throw it away until the new one arrives. It went back together very easily and worked immediately.
Matt Brennan
I am very impressed by your service and company. My order arrived in less than 24 hours. It was a perfect match and is currently in service. I am very satisfied with the entire experience and will use your company again.
I simply opened up the cooktop with a screwdriver and disconnected the wires to the affected burner. After the part arrived, I reconnected them. I had to swap over two brackets from the old burner, so don't throw it away until the new one arrives. It went back together very easily and worked immediately.
Matt Brennan
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- Customer:
- William from Duvall, WA
- Parts Used:
- WB21X36771
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
Burner only worked on High and very low temperature setting.
Your "virtual repairman" was fantastic. I would have purchased the wrong part without trhe diagnostic service. It said that 53% of the time the infinite switch was the problem. In my case it was 100%. Why I put up with this problem for 6 years I will never know.
Repair job was easy but longer than the 15 minutes that it said it would take.
Repair job was easy but longer than the 15 minutes that it said it would take.
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- Customer:
- andrew from langdon, ND
- Parts Used:
- WB21X36771
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
Switch - and the connection wire to the burner
First of all I did this repair because the wire to the burner shorted out. I did the wire portion first - only then did I know I needed the switch kit. (The burner was operating while my old swithch was OFF). The first (wire replacement) repair took about 10 minutes - I followed the guidance on this web-site. The second repair (The switch) took about 20 minutes. The switch ws not the same as the original. Just be careful to mark each wire as you remove them from the old switch's posts. The posts on the switch are marked and you need to place them on the like-marked corresponding posts on the new switch. All is well, my burner is operational.
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- Customer:
- Stephen from Kokomo, IN
- Parts Used:
- WB21X36771
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Burner not heating properly
1. The infinite switch had several knobs which would fit the switch shaft. Read the directions included with the switch in order to have the shaft fit the proper knob. You can break the shaft with two pairs of pliers. 2. Move the stove away from the wall and unplug it. 3. Remove the 1/4 screws from the back side of the stove and remove the back panel, exposing the switch. 4. Remove the wires one at a time and put them on the new switch. The terminals are L1, L2, P, H1 & H2. The Pilot (p) has a smaller terminal so you don't get it mixed up. Generally L1 is black, L1 is red, P is yellow, H1 and H2 can be blue, brown, yellow, orange or one of these colors striped on a white wire. 5. Remove the old switch from the stove and be sure to save the two mounting screws. 6. Position the new switch so that the side of the switch marked "top" is on top. 7. Install the screws on the new switch and put the knob on it. 8. Carefully test the burner. 9. Unplug the stove and put the back cover on.
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- Customer:
- Jonathan from Harvard, MA
- Parts Used:
- WB21X36771
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
The control knob stem broke off when I moved the stove.
I located and removed 2 sets of hex-head screws under the front lip of the cooktop, then lifted the entire cooktop to access the burner controls. Removed the wires and taped them, and took out the old control after removing 2 phillips head screws. Installed replacement part easily. Only tricky part is that the various shaft adapters don't quite work with my knob. I'll fix it completely with a bit of epoxy and the adapters they sent.
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