JB968BK2BB General Electric Range - Instructions
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- Customer:
- Richard from PHOENIX, AZ
- Parts Used:
- WB21X22134
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Stove overheated with an F2 error
Removed screws holding temp sensor, pulled wire out from behind wall until found connector, disconnected old sensor.
Measured resistance of old sensor and compared with new sensor, they measured nearly the same. Installed the new sensor and tested the stove. Came up to temp ok. No problem since, about 2 weeks.
Measured resistance of old sensor and compared with new sensor, they measured nearly the same. Installed the new sensor and tested the stove. Came up to temp ok. No problem since, about 2 weeks.
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- Customer:
- Gerald from WINTERVILLE, GA
- Parts Used:
- 40A15
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
lights blown out
replaced lights in refrigirator and freezer
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- Customer:
- Steve from Seattle, WA
- Parts Used:
- WB24T10119
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
The main burner on our GE glass cooktop stopped working. It would glow red and work for a second, then go black.
I thought it was the burner thermostat, so I replaced the burner unit. By coincidence, the ceramic outer portion of the burner was cracked in two places, but otherwise intact. That was not the problem, though since the new burner did the same thing as the old one. Then I new it was the Infinite Control Switch, so I ordered it. Replacing it was easy. I turned off the cooktop circuit breaker and made sure no power was going to it. It is powered by 240 volts so you need to be very careful to turn off the power before doing any servicing on it. I then carefully pried up the glass cooktop and lifted it out, so it wouldn't break. By taking off the control knobs, and removing several small Phillips head screws all around the metal cooktop frame and just under the edge of the glass cooktop, I could lift the glass top off from the cooktop, and place it on some newspaper so it didn't get broken. It is important to keep the rest of the cooktop upright. The burners are not fastened down, and only gravity holds them in place. They normally sit on two springloaded pins, one on each side, and the weight of the glasstop pushes them down to their proper setting. So don't mess with them, and make sure each side remains on the two pins after you're done and before putting the glasstop back on. As for the switch, you need to remove two small 1/4 inch metal screws (a socket is very handy for this), one on each side of a metal framework that holds all the switches. After removing that framework, I carefully turned it over and found the correct switch for the burner that wasn't working. In my case, it was the closest right hand burner, which is also the biggest and has the option of having a big, small or both elements turned on, depending on how you turn the control switch. I then carefully pulled off each wire lead, with a needlenose plier to avoid damaging them, and immediately put each wire onto the corresponding same connection on the new switch. Take a close look at the wires on the old switch to make sure you plug them into the same connectors on the new switch. It's pretty straightforward. There may have been one or two small screws holding the switch onto the framework, but I don't recall right now. It was very easy to see how to remove and then reattach it. Then reverse the above steps and reinstall the cooktop, turn on the power and you should be in business!
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- Customer:
- Alberto from TUCSON, AZ
- Parts Used:
- WB24T10063
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Overheating dual element
Not only did we (my wife did help) replace the dual element but afterwards we realized the control switch was not functioning properly and so that was replaced as well, and now our appliance works as intended. Also the instructions, are helpful as well. We used care not to force or over tighten anything and with two sets of eyes and the extra hands everything went much better. Anything that was removed was noted as to it's location and replaced .
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- Customer:
- John from CENTERPORT, NY
- Parts Used:
- WB24T10119
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
knob thermostat burnt out
it went well as compared to getting a new ~~800$ cooktop and ~~150 to install, I took a shot for 30$ bucks and it worked great!! problem solved and great support ! !! thanks for all your help
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- Customer:
- Deborah from Fort Worth, TX
- Parts Used:
- WB04T10022
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Inside Oven door cracked
Easy
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- Customer:
- Roscoe G from ROCHESTER, NY
- Parts Used:
- 40A15
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Light burnt out.
Turned the wire protector to the side. Turned out the old bulb and replaced it with the new. Turned the wire protector back in place and I'm like new.
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- Customer:
- Sherry from SAINT PAUL, MN
- Parts Used:
- WB02X38986
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Replacing handle spacer
This one is simple. unscrew a portion of the door, install the spacer and screw back together. Worked well.
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- Customer:
- Eric from SOUTHBURY, CT
- Parts Used:
- WB20T10024
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Temp probe was defective
Threw the old one out - plugged the new one in. Steak came out just as ordered - medium rare.
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- Customer:
- LUIS from CONCORD, MA
- Parts Used:
- WB24T10119
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Burner not working
First, disconnect electrical power to the stove by turning the main fuse to the off position. Confirm that there is no electrical power in the stove. The ceramic top is held by 10 screws that are closest to the ceramic surface. Other screws hold other parts of the stove and not need to be touched when opening the stove. Once the ceramic surface is off there is access to the burners and the various lights and switches. It is important to determine whether it is the burner that is defective or the switch. Inasmuch as the switch has many moving parts, the switch is more likely to be the defective part. Check the switch by gaining access to the switch connections. There is a metal frame held by two screws on each side in the outside of the stove (same area where the initial 10 screws were removed to separate the ceramic surface). Remove these screws and flip the switch assembly so all the wires and cables are accessible. I checked the switch with a continuity tester and by trial and error determined that there were two connections that in all the remainder three switches had continuity when the switch was in the on position while the suspect switch did not. Replaced the suspect switch by pulling the wires and replacing them in identical positions in the new switch (a smartphone camera became very useful to remind me were exactly each cable's connection was). Restore power by turning the fuse to the on position. Check that the burner lights up. If not, change the burner as well. Same simple procedure of disconnecting and connecting cables to the burner). Make sure to disconnect power before working on the burner. Replace the screws that hold the switch assembly. Replace the ceramic top. Replace the screws. Set stove back in its hole. Reset fuse. Total time: 35 mins. Total cost: Approx $25.00 (switch + delivery). Quoted repair by local appliance repair service: $487.50. No contest. Next project is to fix a leaky water dispenser in the refrigerator.
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- Customer:
- kathleen from Wynantskill, NY
- Parts Used:
- WB24T10119
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
cooktop switch broken
Really easy. Part came in rapid time and was the right part. Went on web and got instructions with video how to install.
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- Customer:
- robert from FAIRFIELD, OH
- Parts Used:
- WB20T10024
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Oven meat probe broken
This item worked as described. I paid more for this 'oem' probe than the generic 1 because i didn't want to chance it not working as others have reported.
- works great. tested it....snaps in, reads correctly, snaps out.
- works great. tested it....snaps in, reads correctly, snaps out.
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- Customer:
- Roger from ALPENA, MI
- Parts Used:
- WB02T10037
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
The light socket cup could no longer hold the bracket that holds the light cover in place.
I watched a video of a similar model to familiarize myself with the required steps needed. I opened the back and disconnected the power cord and ground wires connected to the removable socket I then removed the lightbulb and removable socket from the oven interior side. I then removed the defective light socket cup and replaced it with the part I purchased. After replacing the removable socket and lightbulb, the bracket holding the light cover functioned perfectly with the new light socket cup. Final steps were to reconnect the power and ground wires to the removable socket. I then replaced the back cover over the light socket cup area. One word of advise. Be very careful when removing and reconnecting the cables to the removable light socket.
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- Customer:
- Ron from SAN TAN VLY, AZ
- Parts Used:
- WB21X22134
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Not Reaching Temperature above 300 Degrees
Take off 6 screws of back cover of the range, unplug the white wire. Go to the inside of oven, pull out racks. At the top of the oven is your Broiler element, in the center you will see a rod sticking out with one screw holding it in place. Take out screw and pull temperature sensor out toward you. Reverse steps to put it back together.
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- Customer:
- Richard from SIMSBURY, CT
- Parts Used:
- WB24T10063
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
burner would switch to full power randomly
Remove the top back panel to expose the switch. Remove the switch knob & mounting bezel and then unscrew the 2 mounting screws from the front. Replace the wires one by one and follow the enclosed directions in the event that this is an upgrade for an older switch. Remount the switch from the front and replace the back panel.
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