JGS968BEKB General Electric Range - Instructions

Owners manual provided no help. Thankfully, the internet did. Internet convinced me the problem was the igniter, and with hindsight that was correct. 30 mins on the net to troubleshoot. On my model, the oven door must be removed to remove the bottom splash shield. Internet to the rescue to show how to remove the oven door. 10 minutes on the 'net, 30 seconds to remove door. Heat shield came out in about a minute. First machine screw that secures the igniter to mounting bracket out in 45 seconds. Second machine screw stripped in two wrench turns. Since the location of the mounting bracket was a cramped space (in a "well"), had to hand hold a hacksaw blade to cut off the head of the stripped machine screw. With only 3/4" of possible travel, this took 90 minutes. Then drill out the remaining shaft of the stripped fastener. The new igniter went in no problem and I used sheet metal screws to reaffix the unit. From what I've seen on the 'net, cheap fasteners that strip is a common fault on GE appliances.