5KPM5CSM0 Whirlpool Mixer - Instructions

When I took the back cover off I found two parts that "could" be the problem. The speed control plate was cracked which explained the spotty working. I ordered both parts and installed them very easily. The parts fit perfectly and resulted in the mixer working perfectly. I can't say enough about the excellent parts. They were perfect.

Used youtube movies to disassemble the mixer and found that the gear was stripped. I kept the screws in labeled ziploc baggies so I wouldn't forget which screws went where. Once the part arrived, it was very simple to replace the gear. I regreased the mixer and then reassembled. The trickiest part was how greasy everything was! It was also hard to get the pin through the beater hub - I found a video that suggested using a very slim screwdriver to thread the hole before inserting the pin. This was the most involved part replacement I've done on my own, and it was very satisfying to get my mixer back in working order!

I didn't because I am still waiting for the part to be sent to me after saying 3 different ship dates, today your company said they did not know when I would be receiving the base. PLEASE SEND THE PART!!!

i disassembled the mixer until i could remove the worm gear; is in a housing that that includes another gear and shaft. make sure you have a magnetic tray to put parts in as you work or you will spend more time looking for parts than reassembling the mixer. once you have the gear housing out you will need a small diameter punch to drive out the pin that holds the gears in the housing(i used a 5/32 transfer punch.) make sure you punch the pin out where it will be caught or you will need to order that part because you will not find it. after knocking the pin out it is just a matter of removing the old gear, putting the new one in, and reversing the steps and getting everything reassembled.

I watched the university of YouTube videos, and followed their instructions.

SO SIMPLE!!!!! Using a regular screwdriver, remove the remains of the Spring Latch. Place new one over holes and screw new one in place using the currently used screws. May wash off screws first if caked with gunk. OMG!!! TOOOO easy and saved me from throwing out a very terrific 40 year old PRO LINE KITCHEN AID MIXER!! To replace it would have been hundreds of dollars.

followed the emailed instructions from your company
worked perfectly
thanks

just as the you tube instructions said.

Tried new brushes but alas it looks like it was a controller. Wife needed it asap so Ii bought her a new one. Service and delivery were quick but couldn't wait for a second part to try and repair it again.

I decided to update the motor brushes in our KitchenA id mixer even though it operated perfectly for years. After installing the motor brushes, you sent,I plugged the cord attached to the mixer into the outlet. I selected 1 on the speed selector and nothing occurred. The mixer would not operate. I then checked the outlet to insure there was voltage present; there was voltage present. I again plugged the cord of the mixer into the outlet, selected 1, then 5, and finally 10, with no results. The mixer would not operate. Finally, I removed the motor brushes I had received from you and installed the old brushes that were originally in the mixer, plugged it in the outlet, selected 1 and the mixer operated perfectly as it did BEFORE installing the brushes you sent.

After stalling the mixer while mixing dough I found that the motor still functioned but the blade didn't move. I basically took the mixer into my shop along with a digital camera to record any complicated disassembly procedure I might have to deal with for reassembly and proceeded to disassemble the mixer. Once apart, I cleaned the mixer parts, removed the broken worm gear and bracket, and got online for someone that carried the replacement piece. PartSelect sent the replacement within 3 days and now it works great again.

Take off the old one, put on the new one--start kneadin' bread. Finding a screw driver was the hard part.

dissassembled mixer and replaced gear

I removed the decorative band that covers the seam by removing 1 screw. I then removed the top portion of mixer by removing 4 square head screws. You will then see the gear housing in the front of the mixer. Remove the 4 screws holding that on. There are no spring that are going to pop out and you never know where they went, but be careful because there is a lot of grease and a gear that it just laying in there on the right side. You will see the stainless shaft with a couple on gear cogs on it. Remove the retaing spring from the shaft and pull the top gear off, it may be a little snug. You will then see the dowel pin, mine was sheared off but I could see where it was. Be sure to remove the broken pieces. Use the punch to knock out the remaining pin. Replace with new pin making sure it is evenly exposed on both side of the shaft. Replace the top gear, then the retaining spring, the the gear housing cover, then the mixer top cover and finally the decorative band. Be sure to unplug before you start. These mixers are expensive and expensive to have someone fix them. I ordered 2 pins because shipping is a little high and the pin is cheap. I fixed this for $17.00 total and have a spare pin.

Took the mixer apart so that the broken pieces of plastic would fall out. I needed a large philips srew driver -wasn't able to improvise. A friend (male) came over so between the 2 of us we took the machine apart and put it back together. The motor works fine, It was just the arm lever and everything is working perfectly now.