5KPM5CER0 KitchenAid Mixer - Instructions

Order part through parts select. it only took 3 days to receive part. The mixer was very easy to take apart and to replace the gear. it was back together in about 20 min. The video from kitchen aid to repair the unit is awsome. Thanks

received parts promptly, opened motor removed three screws installed worm gear . installed brushes external access.Buttoned motor up and tested operation. Very esy to repair with the supplied [correct] parts

removed one screw from back cover, loosened two screws holding speed control plate, removed one wire at a time from old unit to new, screwed two top screws back on mixer,plug mixer back in, adjust speed control screws until I reached correct speed, put back cover back on

Replaced gears and cleaned and re-greased gears

Remove the mixer head from the base by removing the 4 Phillips head screws. Pry off the ring around the rotating part with a flat head screwdriver. Punch out the pin holding the rotating part and remove. Remove the trim strip by removing the two Phillips screws at the rear of the unit. Remove the 4 screws at the bottom of the mixer head. Carefully separate the bottom of the head from the top using a flat screw driver. There will be the power wires connecting the top to the bottom of the unit. It is best to disconnect these wires to avoid breaking them during rest of the procedure. There will be a lot of grease in the gear box of the mixer. The assembly holding the damaged worm gear can now be removed by removing the three screws holding it to the bottom of the mixer head. At this point I removed the grease from the worm gear assembly to allow better inspection. Punch out the pin holding the worm gear to its shaft and remove the shaft. The worm gear is now free and can be replaced. Add some extra grease to the new gear and reassemble the mixer in the reverse order.

I dismantled the machine to find the problem and to see what part I needed. Than when I ordered the part I saw the video of how to do it. If I had seen the video before I dismantled, I would have save a few steps. The video was very complete and accurate even it being an older model

watched instruction video (from Part Select), the demonstration was close enough to enable me to repair the mixer. Newer mixers are disassembled differently.

I was very happy with the customer services department and the support I received in identifying the part I needed for the repair. I received an email confirming my order with all details. I do wish you had a more cost effective shipping alternative, like Priority mail.
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.

Thank you
Ron Ashby

Repair was easy. Remove the seal ring with a flat blade screwdriver and drive out retaining pin. Pry out lower unit using two screwdrivers, one on each side. Once apart, use spring clip pliers to remove snap ring. Pull out shaft and replace. Clean and lubricate as you reassemble in reverse. Google the model number to get detailed instructions.

Knob fell out of the front of the mixer into the bowl and jammed the beater. This caused the motor to strip the plastic worm gear. Open unit to investigate and found about 4 teeth missing out of the worm gear. Ordered a replacement. Installed the new gear once received in about 30 minutes. Wife is now happy again. Just need to make sure you pack enough gease into the new gear before reassembling the unit.

Neither motor brush popped out with the spring as shown on videos. Both appear to have disintegrated in part and had to be chiseled out delicately using and ice pick and tapping gently with a hammer. This left a carbon powder and pieces of the old brushes on the counter. Inserting the new brushes was as easy as shown on the video.

I took out the worm gear and replaced it with the new one. It is important to have the correct punches that are just under the diameter of the pins.

Per a video on this site, I removed the stand part, then removed the rear electrical cover and aluminum band which wraps around the mixer. Next, remove the drip ring and planetary gear (use a punch). Then remove the 4 screws securing the bottom housing and the 5 screws around the planetary gear housing. You should be able to pull the upper and bottom housings apart now. This exposes the control lever. Just unscrew it and replace it. Re-install all parts in reverse order.

Unscrew and dismounted the mixer, gather all pieces and screws, cleaned and washed every part, took away the old grease and replaced it with a new one, also looked carefully for the lost teeth and found them, Put grease in every part, put back and screwed all the pieces of the mixer, then tried the mixer which worked really well.

Took the mixer down to the gear box. Found the plastic drive gear had a few stripped teeth. Did a search on the internet for the mixer gear. Found a couple of suppliers. Ordered the needed gear, pin and a bearing block just in case it was worn. The bearing block did not need to be replaced. Cleaned the broken off teeth from the gear grease and put the mixer back together. All worked fine when I plugged it in.