5KPM5CER0 KitchenAid Mixer - Instructions

I removed the base and stand from the motor, easily found the problem,went online and found the part very quickly. I ordered my part, and ordered it. # days later I had the part in hand, replaced it, and now my mixer works like new.

Dear Customer Service,

I just would like to express my gratitude for your wonderful service. I received my part for my Kitchen aide mixer on time as promised. The part fit perfectly. Thanks you PartSelect for being there.
What a Great Site!

A Happy Customer!

I followed the video provided online. The model shown was not exactly the same as mine, but very close. The step-wise progression demonstrated on the video helped a lot. I had to double check the video a couple of times which added to the work time....I could probably do it again without the video in under 1 hour. As shown in the video, I laid out an old towel across two pieces of 2x4 which helped keep the mixer head in a position that was easy to work on and also prevented scratches.

Simply placed it in the slot and pounded until firmly in with a soft mallet. Thanks to your site I was able to find the piece easily and very inexpensively. Thank you so much. I would die if I couldn't fix this machine.

it just screw in.

I removed the mixer from the stand and replaced the bowl lift arm by removing a cotter pin and reconnected the arm to the crank inserting the pin roll and tapping it into place with a small hammer. It took all of five minutes to complete.

I did not do the repair myself, however, I contacted a suggested service company which in turn was a company I had used before when I had problems with my JenAir microwave. Excellent service, prompt and very professional. Thank you JenAir for your assistance in providing promptly the parts needed to complete this job.

it was a kitchen aid dough mixer, had to take the top portion off and replace the assembly with a new one that holds the teflon gear. You can purchace the gear only and it becomes less expensive, but at the time I didn't take the chance cause the greese was there and didn't want to take a chance. Its a simple repair by removing some cotter pins and phillips head screws.

After I dropped a part of the shield into my mixer the motor screamed and I unplugged the mixer. I found out I had a broken worm gear. I then order the part and per the helpful video I did the repair and I also changed the brushes my mixer is up and running waiting for the holiday baking season thanks to Part select.com Very easy Instructions to follow I am very happy with the results. Thanks Barbara

Followed up by your précised video, and print copy's which helped me a lot. That's easy!

Followed directions video on line. good directions.

I how the video for replacing the worm gear on your website. It help me a lot. I followed step by step instruction display on video. It was great help.

My husband looked at youtube to figure out what the issue was. He saw a video that identified that the likely problem was the worm gear. My husband took the kitchenaid applicance apart, as he saw in the video. We ordered the part, it took less than a week to arrive. He rewatched the video that demonstrated how to put the kitchenaid mixer back together. It's a bit messy due to all the packing grease, but a pair of nitrile gloves, paper towels, and an old rag help. We put a garbage bag over the appliance after it was taken apart to protect it from any dust and my curious cat. We let the kitchenaid cycle for about a minute to make sure the gear was greased. I haven't used it to make bread yet, but I'll do that soon. Thanks for supplying the part that saved us at least one hundred dollars and TRY to get a person who will repair small appliances.

followed the instruction on you tube

I replaced the brushes. I didn't realize that I've put one of them wrong. Reminder for next time the brushes have to touch the rotor of the motor. It took me a little bit to understand but the brushes can go in and not touch the rotor. It works very quietly now. Thank you PartSelect for your infos and knowledge.