5KSM125ECU4 KitchenAid Mixer - Instructions

The new part was too large for the replacement job, but we used the self tapping screws that came with the mixer and screwed them in from the bottom to open the holes a little more since the original screws were to short to hold the new plate. Then we replaced the screws with longer screws and that seemed to do the trick!

I had a sourdough batch get into the space where dough hook attaches and it got so stuck that nothing - not hot water baths, not pliers and screwdrivers got the dough hook released. I had to open up the mixer following partselect you tube instructions and replacing the parts. What was confusing to me at first is that my 45 year old mixer had an extra screw on top of the shaft that no longer is there for newer models. It took me longer than I am willing to admit to figure that the extra screw is not the result of me skimming the instructions - the original shaft and dough hook went to a friend who broke it attempting to disengage the two parts (the dough turned out to be a very strong form of glue!). The piece is working like new. I preferred the agitator shaft with a spring to hold the end piece tighter, but the new set up without a spring works just fine.

I watched a short video on replacing the worm gear, although I did not know what the problem was until I watched the video. after the video ended I took the mixer apart and found the problem located a parts number an placed my order. got the part in one week put in the new part in about 20 minutes and it work like new. and the price was very reasonable

Followed your instructions from the internet and it was a simple fix. Mixer works great again. Thank You ..you made it easy!

Removed old plate, screwed in new plate and works like new! Was so happy I wouldn’t have to replace my 30 year old mixer.

The brushes are located on each side of the tilt head of the mixer. I used a screwdriver to remove the screws, removed the brushes & replaced with the new ones. Runs great again!!

I simply inserted the new beater into the mixer to see if it scraped the sides of the bowl. It fit perfectly and didn't scrape the bowl like the old one did.

Repair is very straight forward. Remove the existing plate by removing the three phillip head screws. Use a regular screwdriver or knife to pop the plate off. (I cleaned the area while I was there but probably not necessary) Position the new plate with the screw holes lined up. Press down to pop the plate into position. Install original screws and tighten. You're done!

Removed three screws and lifted out old part. replaced with new part

I watched a video on how to replace the worm gear. When I opened the mixer I noticed a small screw laying in the grease. I removed as much grease as I could and could not find anywhere that the screw would have come from. All the gears turned and looked fine so I replaced the grease put the mixer back together and it worked fine. I am thinking the small screw must have somehow fallen into the mixer when manufactured. So proud of my 70 year old self for getting the job done.

Repair went well after I figured out how to dis-assemble the mixer. Used straight & phillips screwdrivers and a small hammer & punch to drive out 3 pins. Ordered part# PS734233 pinion & shaft as shown in the parts page, it arrived on schedule, received part # 240210-2. Only problem was the new pinion had 10 teeth, the old/failed pinion had 11 teeth. Could not learn from anyone I called at PartsSelect or Whirlpool if the 10 tooth pinion was the correct part to use.
The teeth appeared to mesh with the mating gear,
installed the new pinion, reassembled and it worked fine. Not sure if it made a noticable difference in the output shaft speed.

I watched a YouTube video all the way through, then watched each segment and followed along with the video. It was messier than the professional repair guy, but it worked out fine. This is not a difficult repair when you can watch a video and follow along. It saved me about $130.

You tube has great instructions! I would suggest when you buy a part to let customer know that they need a food grade gear grease ordered to complete the reinstall of all gears and body parts!

Dismantled the mixer, took photos, and re-assembled unit.

Removed the rear cover to inspect the speed board. Replaced motor brushes and noticed the motor body nuts were loose and 1 was completely off. Cleaned up speed board and replaced the motor body nuts, tightened with nutdriver, adjusted speedboard governor screws and with new motor brushes worked like a charm. The very rough sounding motor noise was gone and the mixer has not operated so quietly ever.