KD2661KATRW KitchenAid Mixer - Instructions
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Worm Gear teeth was stripped
Removed top cover, remove snap-ring on shaft, slide top gear and worm gear off. Clean all the grease out and clean parts. Installed new worm gear and parts. Repacked with new grease, careful not to much, leaving room for expansion.
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- Customer:
- Loren from Franklin, ME
- Parts Used:
- W11086780
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
worm gear was wore out and needed replacing
removed the cover as stated in the e-mail and followed their recommendations on how to do the repair, the hardest part was removing the retainer clip, job went smoothly. thanks
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- Customer:
- wilfred from north yarmouth, ME
- Parts Used:
- WP9706648
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
$500 mixer had only 1 yr. warranty
___ Remove silver decorative band/1 screw ___ Remove top of mixer/4 screws ___ Remove circuit board/2 screws ___ remove 5 wires from ckt. bd. (be sure where they go) ___ Install new ckt. bd. with proper electircal connections ___ test mixer/OK ___ Reassemble & retest/OK
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- Customer:
- brian from carlsbad, CA
- Parts Used:
- W11086780
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Mixer stopped working and gave grinding sounds
Following Replacement Part Youtube instructions, I disassembled the mixer and found what caused the sounds and prevented the mixer from operating. The worm follower gear had been ground down by the worm gear. I found that the shaft from the planetary gear had not been adequately greased and siezed preventing the worm follower gear from turning. The worm gear is obviously made of harder material and thus, was able to wear away the follower. I appreciate the your help which saved having to replace a perfectly good/expensive mixer. Thanks.
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Motor running but not driving mixer shaft
Remove screw and nut from back of mixer head to release the silver name band. Remove the exposed four cross head screws, (two each side), and lift off the motor and gear cover. Wipe excess grease from gear wheels to expose the retaining ring clip at top of vertical gear shaft. Using small nose circlip pliers, remove retaining ring and bevel gear wheel to expose shaft pin and worm gear. Support the shaft from below and remove pin. Lift off worn worm gear wheel allowing shaft to drop down. The horizontal worm gear shaft can now be lifted out taking care to keep assembled. Carefully clean old grease from all gears and from the gear housing, (note that broken pieces of the old worm gear are in the old grease. Repack housing with fresh high performance grease recommended for worm drives. Cover new and reuseable gears with grease. Reverse the process to reassemble the unit.
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- Customer:
- Scott from Farmingville, NY
- Parts Used:
- WP9706648
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Mixer is running in high speed then shut down.
I replaced the switch component twice and I still have the same problem. I will purchase a new motor now see if that works? I'll post what happens thanks
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broken bevel gear
After removing the single philips screw from the back of the unit, the metal band will come off. Under the band you will find 4 phillips screws. Remove them to get the cover off of the unit. Once open, access the gear box in front by removing the four philips screws holding the gear box cover down. Remove any old grease from the unit as there may be pieces of broken gear in the grease that will damage the new gears. I used a small plastic scraper, some paper towel, rubber gloves and q-tips to get all of the grease out. Try to make a note of how much grease you removed and from where, so that you can replace about that amount later and in the correct spots. To remove the bevel gear remove the split ring holding the bevel gear down on the vertical drive shaft. Once the ring is removed it will be easier to move the bevel gear, but I found that it was somewhat press fitted on the shaft and I needed to use some channel locks to gently rock it back and forth to get it moving up the shaft. I then, also, (since I was in there) replaced the worm gear underneath the bevel gear by tapping the retaining pin out of the hole above the worm gear and then tapping down on the vertical drive shaft with a hammer to push the planetary gear down and out of the unit. Once free, I then regreased the planetary and reinserted it in the holder taking care to align the gears on the shaft and the panetary housing. Then I tapped the worm gear all the way down to the base taking care to keep the recessed notch on the top of the worm gear parallel to the pin hole above it. Then I replace then pin and tapped the bevel gear down onto the top of the worm gear and replaced the split ring. Realigned all of the horizontal and vertical gears and then repacked the grease. Closed up the gear box and test ran the unit on low. THen closed up the rest of the unit in reverse of opening.
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Gears were slipping
Noticed worm gear was worn out, ordered the parts, it came very next day. On YouTube instructions were very easy to follow. Important point to remember,I washed the parts in water with chlorine in it. Retaking ring was tough to take out, as I did not have parrot beak plier, could not find it at Home Depot or Lows. Putting the retaining ring I used circular nut driver, to press it on the shaft to slide down by hammering it. While assembling follow the instruction step by step from the you tube. Machine works smoothly. Performing well. Thanks to part select, excellent web page, efficient delivery. I would recommend them to all.
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- Customer:
- Andrew from Odessa, FL
- Parts Used:
- W11086780
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
Stripped worm gear and broken lower gear housing
Worm gear strips usually after the lower gear housing breaks. Tore down cleaned grease and shrapnel out, replace stripped worm gear and lower housing. It's convenient that the lower housing plate comes assembled with new bushing and gear. This is now the third one of these expensive mixers I have repaired, word got out that I fix them, and this is a very common problem. Repairs have been for friends and Church, so I don't charge any labor, it's kind of fun, messy, but fun. Note to Kitchen Aid: Please strengthen lower gear case.
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Stripped worm gear
Used the meat grinder attachment, with the retaining ring too tight for the motor to turn the augur, so a gear stripped and the mixer would not run. I opened the mixer top, removed the transmission cover, removed enough grease to diagnose the problem (6 teeth stripped off the steel worm gear). I ordered a replacement steel worm gear and, while I was at it, a new retaining ring, bevel gear, retaining pin and the large planetary gear, as I could not tell the condition of these until I disassembled the whole gear train. I then removed the gear train components (needed a snap ring pliers to remove the retaining ring -- I don't recommend trying to remove it with an y other tool), washed them in acetone, cleaned out the transmission case and went over it with a magnet to get stray gear tooth remnants, replaced the worm and bevel gears and reassembled, using the original planetary gear, retaining pin and retaining ring. Filled the bottom of the transmission with planetary grease first, then, once the gear train had been replaced, slathered a big pile of grease over it, replaced the transmission cover. The machine then ran perfectly, so I replaced the mixer's top cover and decorative band and was back in business mixing with it about 30 minutes after cleaning the last of the grease off my hands. I should mention, I used a LOT of paper towels for this job. This was a fun job and I was sorry that it was so easy to do, as I enjoy working with gears and grease.
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- Customer:
- John from Kaukauna, WI
- Parts Used:
- WP9708176
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
main shaft for beatter slipped way down
replaced planetary assembly. Was not difficult to do.
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- Customer:
- Holger from Spokane, WA
- Parts Used:
- W11192795
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Gear Stripped
I had previously ordered several other gears after I found one of the worm gears stripped. After putting it all back together, the one major gear in the unit that I had not replaced because it looked fine, the bevel gear, also stripped. Learning experience: this is a unit worth several hundred dollars, so don't skimp on a $4 part. Once you work on this thing, you might as well spend a few bucks more and replace ALL the gears - even if they look like they are okay. Furthermore, if you only take 15 minutes to do this repair, as some on this site suggest, you are probably not cleaning the old grease carefully enough. Make sure you properly clean out the old grease to remove any metal from stripped gears, and use a good quality grease to re-pack the gear case.
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- Customer:
- Mitchell from Santa Fe, NM
- Parts Used:
- W11086780
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Mixer would not spin, worm gear worn out.
The repair is actually quite simple. The Snap Ring Pliers are essential. Make sure you clean out all the old grease in the machine and replace with new grease. The metal dust will act like sandpaper and destroy your new gear. There are several videos on YouTube which go through the process of repair and part replacement, I found these quite helpful. Good luck! DIY!!!!
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- Customer:
- Todd from Spokane, WA
- Parts Used:
- W11086780
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Worn out worm gear
Ordered new worm gear and received in a few days. I cleaned out old grease from the gear housing, replaced the worm gear and packed with new grease. Machine runs well now. Easy repair.
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- Customer:
- Paul from Manns Choice, PA
- Parts Used:
- W11086780
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Teeth worn/broken off part of the worm gear
Removed shroud and gear case top. No snap-ring pliers, so I used two small vice grips, one on each lobe, and spread and "worried" the ring up the shaft. Changed out all ghe grease in case of metal chips. Put it back tegether. Works fine.
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