3KSM5CBTWH0 KitchenAid Mixer - Instructions

I disassembled the mixer using a YouTube video as a guide. Disassembly was easy, as everything was held together with pins and threaded fasteners, and all electrical connections were plug-on.

Cleaning out the old grease was messy and time-consuming. I used a putty knife, screwdrivers (used them like small putty knives in the crevasses), paper towels, and finally, small cloths dampened with alcohol. After about a hour (maybe 90 minutes) everything actually looked like new.

I originally diagnosed the problem as the plastic gear loosening up from it's hub, so I ordered the complete gear tower assembly. It turned out not to be the problem- the gears were fine. With the gears removed to eliminate load, I applied power and saw that the original symptom was still there.

Further research turned up that this symptom is more likely a failed field coil, or possibly the phase control board. I ordered both from PartSelect. In the meantime, I tested the armature by measuring the resistance across the brushes as I slowly turned it by hand. At every angle, the resistance was about 7.5 ohms. Nothing lower, and no opens, so I'm pretty sure the armature is OK.

The phase control board arrived, but as of this writing, the field coil has been back ordered for almost a month. While I waited, I tried a partial reassembly of the head with the new board, and it worked! This weekend, I'll finish reassembly of the motor unit to the base/gearbox and calibrate the speed governor. In addition to the new gear tower and phase control board, it has new grease, seals, and both side levers (tilt and speed control) that had lost their knobs some time ago.

Hopefully it will be ready for another quarter century of use!

I first ahd to remove the original feet by removing screws that held them in place. The new feet that I purchased were different then the original. They were a push in type and not held in by screws. I had to modify the base by drilling the foot holder to accept the new style feet. Once this was done, the feet were installed and looked good.

I called my fiancée.

Two flat head screws removed, swapped out the latch, and replaced.
The entire repair took about two minutes.
Price was acceptable given the worth of the mixer.

removed the screws holding the mixer housing and then removed the worn worm gear by removing the roll pin holding it on the shaft. Replaced the worm gear and inserted the pin that hole it in place. Replaced some of the gear grease and reassembled mixer. Went very easily. No problems at all.

unscrewed the old one........screwed in the new one, no chance for electrocution or power tools..........darn!

repair is farly simple just take your time, First attempted i didnt replace the speed covernor looked ok but had problems getting slow end to work properly decided to go ahead and install since i purchased it also and walia took care of the cogging problem. Good Luck

Looked for the probable cause from a U-tube video, then found the parts list and repair video on the PartSelect website. When the parts arrived within 3days the shipped email had a video on exactly how to complete the repair. Repair video was very well done and easy to follow.

Literally the whole top of this stand mixer had to be taken apart. With the help of U-tube! We realized the silver strip was removable and there where screws underneath. We figured we would replace both parts while it was all taken apart. We cleaned the mixer and added some grease where necessary. I now have a 25 year old new mixer. Thanks for having our parts and guiding us with a diagram of the unit. Very helpful.

Watched a YouTube video to disassemble,from there went smoothly. One small piece of advice,take pictures with your smart phone during the process. Makes remembering easier.

Looked at the mixer schematic form your website,which made it easy for me to take it apart. Once it was apart & all the grease removed I disassembled & cleaned all the drive parts. Saw what was warn, ordered the parts from you. Three days later received the parts, everything fit perfect. Added grease,assembled the mixer and it ran perfect, good for another 20 yrs. Thank you for making it so easy to repair an old mixer in just over two hours. Rolf

Place Pin in hole where it was missing then gently tap pin into place
Run a test and all is good ??
make sure to use a drift pin set
Tom

We disassembled it with the help of a YouTube video from partselect.
We saw the damaged gear, removed the 4 screws to remove it, cleaned all the old grease out with rags so it wouldn't be contaminated by metal shavings.
We reassembled it per the YouTube video and it works better than ever!!
Make sure you remove the roll pin before trying to pry off the planetary plate, because I watched a different video first, which didnt tell me that and i bent it a bit.

A part required to operate the bowl lift had failed, "broken in half". I removed the base, by removing 4 large philips head screws, then removed the pedestal which housed the broken part by removing 4 more large philips head screws. I used a hammer and punch to drive out the split pin, a pair of pliers to remove the cotter pin and replaced the broken part.

remove the back cover part # 36, remove the top cover part # 1 (by removing the chrome ring parate # 28, the mobile disk part # 25 and six screws part # 24). This done, remove the system parat # 38 to release the Pevel Pinion Center Gear part # 15 and remove the damaged part and put the new part. The install the removed parts in reverse order as they withdrew.