4KN15C1XWH1 KitchenAid Mixer - Instructions

Really no help from Kitchen Aid sources; but phone call to PartSelect solved the problem. Kitchen Aid repair line didn't even know the part #! Thanks to Part/Select, Christmas cookies are being made.

just inserted the new wire whip

I removed the decorative band that covers the seam by removing 1 screw. I then removed the top portion of mixer by removing 4 square head screws. You will then see the gear housing in the front of the mixer. Remove the 4 screws holding that on. There are no spring that are going to pop out and you never know where they went, but be careful because there is a lot of grease and a gear that it just laying in there on the right side. You will see the stainless shaft with a couple on gear cogs on it. Remove the retaing spring from the shaft and pull the top gear off, it may be a little snug. You will then see the dowel pin, mine was sheared off but I could see where it was. Be sure to remove the broken pieces. Use the punch to knock out the remaining pin. Replace with new pin making sure it is evenly exposed on both side of the shaft. Replace the top gear, then the retaining spring, the the gear housing cover, then the mixer top cover and finally the decorative band. Be sure to unplug before you start. These mixers are expensive and expensive to have someone fix them. I ordered 2 pins because shipping is a little high and the pin is cheap. I fixed this for $17.00 total and have a spare pin.

my hasband did the work and i an so happy it is working good for me now,

The base of the mixer became too enlarged to hold on to the base of the bowl so making anything that required heaving mixing, like bread would dislodge the bowl.
After searching the web I found the required part here at partselect.com. It was simple to relpace and now the mixer works better then new.

Dear Customer Service,

I just would like to express my gratitude for your wonderful service. I received my part for my Kitchen aide mixer on time as promised. The part fit perfectly. Thanks you PartSelect for being there.
What a Great Site!

A Happy Customer!

the repair was very simple, total time probably 20 minutes.

took it apart. more grease all over. Put in all but one gear on the top. The noise is still there going to try to but the old bearings in and try again. I went back to the old worm gear and allmost all the noise stopped. I did put the new bearings in and the other gears. It seems that the gear on the worm gear was cut wrong. The noise was tear able. I tried the different parts I ordered one at a time. To find out which one stopped the noise. Every time I took a part I had grease all over. It took so long every time I put in a new part to put the trans back together again. I had grease all over.

The worm gear was defective. Called the 888 number and received excellent service. Said I would receive a refund and a new one in the mail.

No nstallation required, simply attach.
Your website was the only one that made sense. I am blind and follow the instructions with a screen reader. I had no difficulty. It was much easier than this questionaire.

it just screw in.

Removed plastic cover, removed grease and put in new mixer and put new cover back on.

I did not do the repair myself, however, I contacted a suggested service company which in turn was a company I had used before when I had problems with my JenAir microwave. Excellent service, prompt and very professional. Thank you JenAir for your assistance in providing promptly the parts needed to complete this job.

Took top apart and installed new housing and two gears. Reassembled

Replaced cracked plastic gearcase/transmission with new medal one and replaced hub bevel gear attachment, bevel gear and gasket.