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KSM120ER0 KitchenAid Mixer - Instructions

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All Instructions for the KSM120ER0
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Customer:
Deborah from HUNTINGTON, IN
Parts Used:
WP240309-2
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Worn Worm gear. Mixer made a clunking noise and wouldn't turn.
Followed your instructions from the internet and it was a simple fix. Mixer works great again. Thank You ..you made it easy!
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Customer:
Dennis from WESTERVILLE, OH
Parts Used:
W11545825
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Damaged insulation on the cord
Removed back cover, disconnected the 2 push-on connectors, removed ground wire screw. Reversed the process to install new cord.
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Customer:
Ana from PRT JEFFERSON, NY
Parts Used:
WPW10674618, WP243368
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Stuck agitator shaft and dough hook
I had a sourdough batch get into the space where dough hook attaches and it got so stuck that nothing - not hot water baths, not pliers and screwdrivers got the dough hook released. I had to open up the mixer following partselect you tube instructions and replacing the parts. What was confusing to me at first is that my 45 year old mixer had an extra screw on top of the shaft that no longer is there for newer models. It took me longer than I am willing to admit to figure that the extra screw is not the result of me skimming the instructions - the original shaft and dough hook went to a friend who broke it attempting to disengage the two parts (the dough turned out to be a very strong form of glue!). The piece is working like new. I preferred the agitator shaft with a spring to hold the end piece tighter, but the new set up without a spring works just fine.
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Customer:
dan from ELIZABETH, WV
Parts Used:
W11545825
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
short in the wiring had blown the ground plug out,,,contact with a mounting screw head
had to replace the outlet strip and relocate the mounting screw,,,,wiring cord to the mixer was super correct and had to simply follow basic wiring (black to black,,,silver to silver,,,green to ground) ,,, the cord came with the correct mounting bushing already on the cord. Thx a bunch!
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Customer:
Carolyn from LEXINGTON, SC
Parts Used:
WPW10672617
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
The white enamel coating was breaking off the mixer beater. There was a scrapimg noise when the beater was in motion.
I simply inserted the new beater into the mixer to see if it scraped the sides of the bowl. It fit perfectly and didn't scrape the bowl like the old one did.
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Customer:
Ethan from MEADVILLE, PA
Parts Used:
WP4162324, WP240309-2
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Damaged gears in both machines. Been setting around for a few years broken. Gears broke way too soon.
Simply removed damaged gears. Very simple to do. Ordered gears. Replaced gears. Both working well ( so far. ) Machines are easy to dismantle. Just be sure to put the screws back in the holes you took them out of when dismantling...no lost screws. On the smaller model, took pictures of the wire positions to be sure they were replaced in the proper order. Larger model had no wires to remove.
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Customer:
Peter from SALADO, TX
Parts Used:
WPW10323373, WPW10112253
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Wrench (Adjustable)
Worm gear was worn out .
I watched the university of YouTube videos, and followed their instructions.
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Customer:
Matthew from MILWAUKEE, WI
Parts Used:
W11192794
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
EXTRUDER GEARS GROUND DOWN AND STOPPED WORKING
Dismantled the mixer, took photos, and re-assembled unit.
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Customer:
Dustin from JACKSONVILLE, NC
Parts Used:
WPW10112253
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
The mixer broke the worm gear(the only plastic gear inside the mixer) and needed replaced.
I took apart the mixer housing and removed all the screws. The most difficult part was the two pins that needed to be removed with a metal punch. They were in fairly tight. The mixer came apart pretty easily and it was obvious which part needed to be replaced as it was broken and missing teeth. After replacing the gear and applying new grease for smooth operation, I simply put it back together and it has worked like new ever since.
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Customer:
Rachael from SEATTLE, WA
Parts Used:
WPW10112253
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Worm gear was stripped and needed to be replaced
I am not handy, but was able to follow this YouTube video and do this repair easily and successfully: https://www.youtube.com/watch?v=1QsgPIL9FpA

I did take the mixer apart first to verify that the worm gear was the issue, then ordered the part from you site. I received it quickly and was able to do the repair and get back to mixing in a few days!
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Customer:
Marvin from Hemet, CA
Parts Used:
WP67500-55, WP4162324
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
grease from housing leaking into bowl
Followed instructions found onllne at Kitchenaid.com and replaced seals with parts obtained from PartSelect.
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Customer:
BRIAN from PALISADE, CO
Parts Used:
WPW10112253, W11192794, WP4162324
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
Decorative plug at top of mixer fell into the bowl and jammed the mixer stripping gears
Watch U Tube video. Take care to keep track of disassembly. Hard part was to have 4 types of screw drivers to fit the different screw heads. Be sure to clean broken gear clogs out of the grease. Parts select lady was a great help. Download Parts select diagram for extra help. Time and patience!
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Customer:
steve from OWASSO, OK
Parts Used:
W11192794, WP67500-55, 4160474
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
Mixer was making a loud noise and the attachment port was not working
Watched a couple of youtube videos and it was easy.
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Customer:
Karen from MARION, IN
Parts Used:
WPW10112253
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
The mixer would not spin so I assumed it was a bad worm gear
I watched a video on how to replace the worm gear. When I opened the mixer I noticed a small screw laying in the grease. I removed as much grease as I could and could not find anywhere that the screw would have come from. All the gears turned and looked fine so I replaced the grease put the mixer back together and it worked fine. I am thinking the small screw must have somehow fallen into the mixer when manufactured. So proud of my 70 year old self for getting the job done.
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Customer:
Ray from Roanoke, VA
Parts Used:
WP240210-2
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
pinion teeth sheared off the shaft
Repair went well after I figured out how to dis-assemble the mixer. Used straight & phillips screwdrivers and a small hammer & punch to drive out 3 pins. Ordered part# PS734233 pinion & shaft as shown in the parts page, it arrived on schedule, received part # 240210-2. Only problem was the new pinion had 10 teeth, the old/failed pinion had 11 teeth. Could not learn from anyone I called at PartsSelect or Whirlpool if the 10 tooth pinion was the correct part to use.
The teeth appeared to mesh with the mating gear,
installed the new pinion, reassembled and it worked fine. Not sure if it made a noticable difference in the output shaft speed.
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All Instructions for the KSM120ER0
106 - 120 of 281