KSM120ER0 KitchenAid Mixer - Instructions
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- Customer:
- Sheldon from RICHMOND, TX
- Parts Used:
- WPW10112253, WP4162324
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set, Wrench (Adjustable)
Hard to knock out pins, and connecting the top to the bottom after repair
watched how to repair
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- Customer:
- Robert from Kathleen, GA
- Parts Used:
- WPW10380496, WP4162324, WP240309-2
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Worms Gear broken teeth from the gear.
Followed web site's videos. One step left out of video.
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- Customer:
- Linda from ELY, MN
- Parts Used:
- WPW10112253
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
No rotation on mixer
You tube has great instructions! I would suggest when you buy a part to let customer know that they need a food grade gear grease ordered to complete the reinstall of all gears and body parts!
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- Customer:
- Curt from SHELBY, MI
- Parts Used:
- WPW10112253
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Teeth on the gear were worn off.
Took each area apart. Replaced the gear and reassembled it.
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- Customer:
- Amelia from AURORA, CO
- Parts Used:
- WPW10191926
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Mixing bowl was no longer locking in place
Unscrewed the existing screw cap, put the new one in place, replaced the screws. So easy!
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- Customer:
- Rachael from SEATTLE, WA
- Parts Used:
- WPW10112253
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
Worm gear was stripped and needed to be replaced
I am not handy, but was able to follow this YouTube video and do this repair easily and successfully: https://www.youtube.com/watch?v=1QsgPIL9FpA
I did take the mixer apart first to verify that the worm gear was the issue, then ordered the part from you site. I received it quickly and was able to do the repair and get back to mixing in a few days!
I did take the mixer apart first to verify that the worm gear was the issue, then ordered the part from you site. I received it quickly and was able to do the repair and get back to mixing in a few days!
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- Customer:
- Russ from Lawrenceville, GA
- Parts Used:
- WP67500-55, WP4162324
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
KitchenAid Mixer was leaking oil/grease
Replaced gasket and O-ring. Problem solved. POC (Piece of Cake).
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- Customer:
- Jamie from FLORENCE, CO
- Parts Used:
- WP3184212
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Mixer making a grinding noise
replaced gear, and brushes.
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- Customer:
- Peter from SALADO, TX
- Parts Used:
- WPW10323373, WPW10112253
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
Worm gear was worn out .
I watched the university of YouTube videos, and followed their instructions.
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- Customer:
- Ethan from MEADVILLE, PA
- Parts Used:
- WP4162324, WP240309-2
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Damaged gears in both machines. Been setting around for a few years broken. Gears broke way too soon.
Simply removed damaged gears. Very simple to do. Ordered gears. Replaced gears. Both working well ( so far. ) Machines are easy to dismantle. Just be sure to put the screws back in the holes you took them out of when dismantling...no lost screws. On the smaller model, took pictures of the wire positions to be sure they were replaced in the proper order. Larger model had no wires to remove.
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- Customer:
- Hilton from GREENVILLE, SC
- Parts Used:
- WPW10380496, WP9709194, WP9704329
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Motor speed was erratic and no high speed
Removed the rear cover to inspect the speed board. Replaced motor brushes and noticed the motor body nuts were loose and 1 was completely off. Cleaned up speed board and replaced the motor body nuts, tightened with nutdriver, adjusted speedboard governor screws and with new motor brushes worked like a charm. The very rough sounding motor noise was gone and the mixer has not operated so quietly ever.
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- Customer:
- Joan from HALEYVILLE, AL
- Parts Used:
- WPW10325124
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
One speed only and surging
I replaced the phase control board because the mixer had only
one speed and was surging. I noticed from other posts that it
is important to note the setting of the speed plate before you
remove it in order to remove the phase control board. Also be
careful removing the associated 'slip-on' terminals as it would
be easy to damage the speed plate. If I ever do this again I
will go ahead and replace the speed plate, probably the cheapest
item to replace. The operation was a success and the mixer is
back in business. Thanks.
one speed and was surging. I noticed from other posts that it
is important to note the setting of the speed plate before you
remove it in order to remove the phase control board. Also be
careful removing the associated 'slip-on' terminals as it would
be easy to damage the speed plate. If I ever do this again I
will go ahead and replace the speed plate, probably the cheapest
item to replace. The operation was a success and the mixer is
back in business. Thanks.
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- Customer:
- Ray from Roanoke, VA
- Parts Used:
- WP240210-2
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
pinion teeth sheared off the shaft
Repair went well after I figured out how to dis-assemble the mixer. Used straight & phillips screwdrivers and a small hammer & punch to drive out 3 pins. Ordered part# PS734233 pinion & shaft as shown in the parts page, it arrived on schedule, received part # 240210-2. Only problem was the new pinion had 10 teeth, the old/failed pinion had 11 teeth. Could not learn from anyone I called at PartsSelect or Whirlpool if the 10 tooth pinion was the correct part to use.
The teeth appeared to mesh with the mating gear,
installed the new pinion, reassembled and it worked fine. Not sure if it made a noticable difference in the output shaft speed.
The teeth appeared to mesh with the mating gear,
installed the new pinion, reassembled and it worked fine. Not sure if it made a noticable difference in the output shaft speed.
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- Customer:
- Sarah from GRAPEVINE, TX
- Parts Used:
- W11192794
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Attachment hub stopped spinning
Used youtube movies to disassemble the mixer and found that the gear was stripped. I kept the screws in labeled ziploc baggies so I wouldn't forget which screws went where. Once the part arrived, it was very simple to replace the gear. I regreased the mixer and then reassembled. The trickiest part was how greasy everything was! It was also hard to get the pin through the beater hub - I found a video that suggested using a very slim screwdriver to thread the hole before inserting the pin. This was the most involved part replacement I've done on my own, and it was very satisfying to get my mixer back in working order!
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- Customer:
- Doug from ELKHART, IN
- Parts Used:
- WPW10325124, WPW10119326
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench set
SPEED WENT CRAZY, VERY VERY FAST. NO CONTROL AT ALL EXCEPT OFF
INSTALLED PHASE CONTROL BOARD AND SPEED CONTROL PLATE, BOTH AT SAME TIME
Your DYI video was helpful, especially holding the spring with a cloth. Also good for fine tuning to get the speed exact
Your DYI video was helpful, especially holding the spring with a cloth. Also good for fine tuning to get the speed exact
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