36363674201 Kenmore Microwave - Instructions
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- Customer:
- charles from SARASOTA, FL
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Touch pad failed to respond to any programming effort
Went to onlin source, found a couple youtube videos then went to the GE site which had a not-too-easy that find trouble shooting guide. It was extremely helpful as it described a fuse as a fix 80% of the time for touch paid failure. I really didn't believe it would b a fuse, but it was the cheapest fix, $8. I got the fuse and was surprised to fine there are two of them on this model. I took a guess and replaced the top one ( neither fuse was black or burned to indicate a failure but the top one was a bit mor greyish). put it all back together and it works fine.
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- Customer:
- John from OWOSSO, MI
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
microwave stopped working
took off upper grille and touch pad and removed the old line fuse and replaced with a new fuse ...turned on it is working fine...sources of help: UTube and GE manuel
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- Customer:
- Russell from Glendale, AZ
- Parts Used:
- WB10X10021
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
oven would not work
first I had to remove a plastic cover on the back of the door to get to the thing your instructions said where to start. I figured out how to do that myself. Taking this cover off was difficult because I was afraid I was going to break it. After I got the cover off I noticed that most of the plastic clips that held it on were so crysalized ( I guess from the continued heat exposure) that the broke off. After removing a few screws I now was able to do what your instructions told me to how to remove this door plate. Again just some pastic clip held it in place. I could not unlatch these clips and remove this cover because you had to hold about 3 or 4 different clips apart at the same time and just myself couldn't do that by myself. So eventually I had to get some help with another person to hold all these clipps apart at the same time to get this plate off. After we got this off it was easy to change the door latch and put back together. So not knowing how to do this and your instructions not able to tell me everything I needed to know, I turned a 15-20 minute job into about 2 hours.
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- Customer:
- Margaret from Garden City, NY
- Parts Used:
- WB02X10750
- Difficulty Level:
- Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench set
rack holder broke off in oven
tried to replace rack holder but was unable. It did not turn easily and took a screwdriver to pry it out before replacing it. No instructions were available from manufacturer so we were afraid if we pried it out we would be severing different entry parts for the rack holder. Not a good scene!!!We finally pried it out but without instructions.
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- Customer:
- Bill from Irving, TX
- Parts Used:
- WB49X10129
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken glass
Replaced
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- Customer:
- Ronie from BRIARWOOD, NY
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Microwave does not have power at all, though outlet has power
unplugged power cable / unhooked front vent / unscrew the monitor panel / slide up to dislodge / take the fuse out and put in the new one in / fuse is located right in front of monitor panel once its open might be covered by wirings / you can unpin the cables from the panel to make it easier for you just make sure to put it back properly or you can have somebody hold the panel for you. Installing the fuse is easy waiting for the parts is crazy......
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- Customer:
- Frank from VIPER, KY
- Parts Used:
- WB27X10928
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Blown fuse in microwave
One small Phillips screwdriver and one fuse puller (I used cord). Unplug unit. Remove the two screws on the vent face plate. Remove the one screw on the panel assembly. Gently let hang. Pull the fuse located on the upper left wall. Replace fuse. Reassemble.
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- Customer:
- John from ORLANDO, FL
- Parts Used:
- WB25X10019
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
the halogen light above the stovetop burned out
the online instructions were ideal - just unscrewed the right-hand screw (the only screw) and replaced the bulb by inserting gently but firmly)...getting the old bulb out was a pain, b/c it shattered in my grasp (with little bits of glass all over the stove!), but that has nothing to do with the purchase and installation from this site - all a very good experience
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- Customer:
- Gregory from Gastonia, NC
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
Lamp burned out.
Removed one screw, removed cover, and replaced lamp. Pretty straightforward.
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- Customer:
- Charlotte from Leawood, KS
- Parts Used:
- WB10X10021
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
The bottom latch of the latch/spring assembly had broken off
First I removed the inside of the door using a putty knife and loosening the edges. I removed the old latch by- (1) lifting up and sliding both the top and the bottom out of the door (2) pulling out the bottom part and (3) using a small plastic fork to push the spring off of the top part (paying close attention to how it was already sitting in the microwave). It required a little twisting (not much) and it came out.
I put the new spring on the new piece on the hook part. Then I put the new spring on the oven (where the old spring had been). I stretched the latch up and put the top slot back in and then with a little (very little) pressure I popped the bottom back in.
I put the new spring on the new piece on the hook part. Then I put the new spring on the oven (where the old spring had been). I stretched the latch up and put the top slot back in and then with a little (very little) pressure I popped the bottom back in.
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- Customer:
- Joseph from WILTON, NH
- Parts Used:
- 6324W1A001L
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Magnitron failed
Over the stove microwave installed in top cabinet row.
1. Unplug device.
2. Two people to remove from wall/cabinet (remove two, large, top mounting screws and rotate entire microwave down and off the wall mount). Should be some wood spacers between top of device and bottom of cabinet.
3. Remove screws from sheet metal cover.
4. Remove one screw holding blowers in place and rotate out of the way, in order to gain access to 2 of 5 screws that hold the magnetron in place.
5. Unplug magnetron and remove the 5 screws.
6. Drop in new magnetron and re-assemble microwave in reverse order (steps 5-3).
7. Two people restore micro to wall/cabinet. Replace wood spacers, re-install two, large mounting screws (finger-tight). Test device. Secure the two large screws.
1. Unplug device.
2. Two people to remove from wall/cabinet (remove two, large, top mounting screws and rotate entire microwave down and off the wall mount). Should be some wood spacers between top of device and bottom of cabinet.
3. Remove screws from sheet metal cover.
4. Remove one screw holding blowers in place and rotate out of the way, in order to gain access to 2 of 5 screws that hold the magnetron in place.
5. Unplug magnetron and remove the 5 screws.
6. Drop in new magnetron and re-assemble microwave in reverse order (steps 5-3).
7. Two people restore micro to wall/cabinet. Replace wood spacers, re-install two, large mounting screws (finger-tight). Test device. Secure the two large screws.
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- Customer:
- Roy from Lakewood, CO
- Parts Used:
- WB56X35363
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
I needed to acquire and install a mounting plate for an over the range microwave
I attached the mounting plate to the wall as directed in the installation instructions which I had downloaded from GE. This procedure took 45 minutes to complete. I was then able to mount the microwave.
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- Customer:
- Darren from Madison, CT
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Halogen light for the Microwave above the stove went out.
Ordered the part. 2 days later part arrives. Took me 30 seconds to install the part. Sorry it was not more eventful.
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- Customer:
- Robert L. from Racine, WI
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Lamp burnt out
We had our kitchen remodeled; new cabinets, countertop, range, refigerator, microwave, dishwasher and floor.
The cabinets around the microwave were custom made; it looks great but it hid the screws, which had to be unscrewed to remove the grill so the interior light of the microwave could be replaced.
A stand was used to support the microwave as I lowered it so the screws could exposed so the light could be replaced.
The light was replaced, the microwave was raised back into place and all is well. I replaced the bulb while my wife was out of town. When she returned she noticed that the microwave was nice and clean; she was NOT aware of the fact that the bulb was replaced!
Bob
Racine, WI
The cabinets around the microwave were custom made; it looks great but it hid the screws, which had to be unscrewed to remove the grill so the interior light of the microwave could be replaced.
A stand was used to support the microwave as I lowered it so the screws could exposed so the light could be replaced.
The light was replaced, the microwave was raised back into place and all is well. I replaced the bulb while my wife was out of town. When she returned she noticed that the microwave was nice and clean; she was NOT aware of the fact that the bulb was replaced!
Bob
Racine, WI
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- Customer:
- Bryan from South Beach, OR
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light for cooktop burned out
Opened cover, pulled out old bulb, inserted new one, put cover back on. I was out of town when bulbs arived, my wife put it in. She said it was easy.
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