36363679201 Kenmore Microwave - Instructions
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- Customer:
- David from Pittsburgh, PA
- Parts Used:
- WB10X10021
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
broken latch hook
Removed. Inside frame with putty knife replace new latch attach spring and line up notch of latch in slots. That was the most difficult part replace inside frame. Done!
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- Customer:
- Gary from Mahopac, NY
- Parts Used:
- WB27X10037, WB06X10216
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Microwave portion did not work, Halogen lights and fans did.
The primary door latch switch contacts were not closing properly. I broke the latch bracket while removing the switch. It is only a plastic clip that holds the switch in place. I replaced the switch and bracket. The Advantium now works in all modes.
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- Customer:
- Cindy from Alpharetta, GA
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
3 lights out--1 inside 2 below
the ones below were easy --underneath take out screws--take out old bulb--put in new one--the one inside a little more difficult--but not bad--take off panel on the front of microwave over door--the light is in a metal housing on the right--take out old bulb --put in new--wore rubber gloves putting in new lights--do not want to touch them with your fingers--i just watched the GE video on the parts website and it told me exactly what to do--if i can do it anybody can do it !
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- Customer:
- Mark from Chantilly, VA
- Parts Used:
- WB25X10019
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Microwave interior lamp burned out
Unplug the microwave. Remove front grill and cover by removing 2 screws on top of microwave. You have to look down from the top. I could not locate the screws by feel. Once the two screws are out, remove the grill by sliding slightly to the left to lift out. Open the oven door to facilitate removal. Then remove the steel light cover (1 Phillips screw in the center of the unit) and unclip the bulb holder on the right. Do not touch the halogen bulb when you replace. Reseat the bulb holder and test by plugging in the unit with the door open. Unplug and replace the light cover and grill.
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- Customer:
- Amy from Hillburn, NY
- Parts Used:
- WB10X10021
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Just recently fixed and my son broke it a week later...
My son said order it. It came a day later. Very cool. He took the door off and up to his room. No idea what tools except most likely a screwdriver. I asked him how did it go. He said it's good. Nice...
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- Customer:
- Ron from Southampton, PA
- Parts Used:
- WB10X10021
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Problem door latch
Snap the plastic trim piece from the inside of the door off.took broken latch out and put the new one in.PS your part came really fast.Thanks
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- Customer:
- Mark from Meridian, TX
- Parts Used:
- WB10X10021
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken door latch
I held the door open while the repair man took the black facing off and replaced the latch and reinstalled the facing I was worn out
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- Customer:
- James from Fall Branch, TN
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
microwave just stopped working
First unplugged the microwave, took top grill off, took control panel off, took wires off and used color coded tape to make sure they went back in right places, took fuse out and replaced it and put every thing back and it all worked fine and to top it off my wife did it all. So it was pretty easy.
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- Customer:
- Peter from Severna Park, MD
- Parts Used:
- 6324W1A001L, WB27X10037
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers
Timer operated normally, but the microwave did not heat water or cook food.
Our GE Profile Advantium 120 Series Over-the-Range Microwave stopped working. We called GE Service. The first available appointment was two weeks after our call. The technician charged $99, gave us a form stating that the Magnetron and Diode Cable as defective and quoting an additional price of $362 to furnish and install these parts. He said that it would be another two weeks before he could do the work. Instead I ordered the parts from you and had them within two days. The parts you furnished were identical to the original parts in our unit. They arrived within two days. I installed the parts without removing the microwave from the wall. The most difficult part was inserting the magnetron mounting screws into openings in the rather tight space available. I was able to do this by using plastic pacaging tape to hold the screws onto the end of a short Phillip screw, Prior to iserting each screw I pushed it through the sticky side of a piece of packaging tape. I then folded the sticky surface over the shank of the screw. Once a screw was seated, but before it was fully tightened, I used needle nose pliers to pull off the tape. The unit now functions perfectly.
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- Customer:
- David from Little Falls, NJ
- Parts Used:
- WB55X10428, WB10X10021
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
broken door latch assembly (I broke it!)
I had left the door to the microwave open and turned around and hit the door latch assembly with my arm, sanpping off the bottom latch hook. In an effort to take apart the latch assembly it was necessary to take off the door choke cover and in doing so I sanpped a few of the plastic tabs that hold it in place. Undismayed, I then went online, found PartSelect, ordered the replacement parts, received them in three days and in fifteen minutes fixed both of them. The diagrams on the site made it easy to find what I needed and ordering the parts was easy. Thanks PartSelect-my wife is happy again!!!
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- Customer:
- James K. from Humble, TX
- Parts Used:
- WB25X10019
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
How to remove microwave first?
The instructions for removing and installing the new bulbs appear to be great; however, nothing tells me how to remove the microwave from the mounting so I can then invert it and take care of the bulb issue.
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- Customer:
- Alaska Division of Forestry from Soldotna, AK
- Parts Used:
- WB02X10750
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Rack Bracket Holder Broken
Take the pliers and place a tight grip on the broken rack bracket, twist toward front of microwave until loose, pop out and by hand insert new rack bracket, twist toward the back of microwave until fully in place. One side was slightly harder than the other taking off and replacing rack bracket.
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