JES831WB01 General Electric Microwave - Instructions
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- Customer:
- William from Columbus, OH
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The cooking tray cracked.
First I replaced the cracked cooking tray and I was done.
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- Customer:
- Florence from Lake Forest, IL
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Tray cracked after only 4 months of use
Replacement tray was installed. It was larger than the original tray, but it fits in.
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- Customer:
- DAVID from IRVINE, CA
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Dropped and broke the cooking tray
New one arrived very quickly.
Right part. Right on time. Fit like it should.
Excellent service.
Right part. Right on time. Fit like it should.
Excellent service.
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- Customer:
- John from COVINGTON, GA
- Parts Used:
- WB20X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Bad thermostat
Removed outer case, checked fuse first, it was good so went to thermostat. No continuity reading. Unhooked thermostat, used jumper wires to by-pass break—briefly plugged the unit in. It came on so I knew the issue was definitely the thermostat.
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- Customer:
- Janet from Fort Worth, TX
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken
replaced
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- Customer:
- Ronald from PONCA CITY, OK
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Frost build up on bottom to ice bin and delivery chute in door creating ice blockage
Remove the ice bin.
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door
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- Customer:
- regina from weston, FL
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
rotating plate broke
bought a replacement for it
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- Customer:
- Pearlie from Beulaville, NC
- Parts Used:
- WB27X10928
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Timer, light and control pad worked. Turn table and heat did not work. Oven would not start up.
I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.
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- Customer:
- Kip from POWELL, OH
- Parts Used:
- WB27X10928
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Not heat
-unplug
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
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- Customer:
- Igor from Delray Beach, FL
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
No power, no lights, did not work
Relatively simple for skilled person.
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- Customer:
- Gary from Fernandina Beach, FL
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Glass Carousel Cooking Tray Broke
I received the tray and place it in the microwave for a perfect fit. My wife is so happy.
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- Customer:
- Cathy from Palm Harbor, FL
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
glass cooking tray broken
First and foremost the service was superb. Ordered on a Monday and had it on Wednesday - WOW. I opened the package and put it in the microwave.
I thank you very much for your fast, efficient and professional service.
C. Brown
I thank you very much for your fast, efficient and professional service.
C. Brown
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- Customer:
- Christina from Mount Pleasant, SC
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Replaced Glass Tray
Just put the new tray in and it fit perfect
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- Customer:
- Jan from North Las Vegas, NV
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I dropped the glass tray
My husband wanted to use super glue to put it back together. I totally disagreed - googled the problem - order the replacement tray. It works great!!!
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- Customer:
- Barbara from Falls City, NE
- Parts Used:
- WB39X10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken glass cooking tray
Cannot believe how fast I received the tray. It was shipped from Lenexa warehouse, which is just 100 miles south of us so I received it in like nextday. Popped it in Microwave and was good as new. Will definitely order from parts select again. Thank you.
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