JES831WB01 General Electric Microwave - Instructions

This did not fix my problem. I've ordered a new microwave.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.

Went to onlin source, found a couple youtube videos then went to the GE site which had a not-too-easy that find trouble shooting guide. It was extremely helpful as it described a fuse as a fix 80% of the time for touch paid failure. I really didn't believe it would b a fuse, but it was the cheapest fix, $8. I got the fuse and was surprised to fine there are two of them on this model. I took a guess and replaced the top one ( neither fuse was black or burned to indicate a failure but the top one was a bit mor greyish). put it all back together and it works fine.

Took the cabinet off the microwave and checked for a fuse. Found that it was good, then checked for the voltage path to the controls and found the cavity thermal cut out was not conducting. Using a voltage meter to check things. Unplug the microwave for several of the tests. You must know how to work with electricity to do this. Installed the new part and the microwave now works. As a hint to what had happened my wife had heated a large casserole then right after that went to heat a smaller dish. At that time the microwave was hot and did not restart.

took off upper grille and touch pad and removed the old line fuse and replaced with a new fuse ...turned on it is working fine...sources of help: UTube and GE manuel

Per the troubleshooting diagram inside the microwave oven, I discovered the one of the TCO was open (using Ohmmeter). Found my microwave oven model on PartSelect and used the diagram to select the TCO needed and placed order. Part came in three days, installed new TCO, reconnected wires and the microwave oven was back working in 10 minutes.

must of had loose connection from wire terminal
to thermostat from factory. thermostat and wires
were melted. removed thermostat. and cut burnt
wires back. replaced thermostat and terminals.
used better quality terminals than factory.
also checked and tightened other loose connections. there was enough wire left after cut back to just put on new terminals.

Took the cover off (removed the five screws, two of which were security screws off the back) and found one connector on the thermal cut out with its shielding melted. Very easy swap out of the new cut out and we were up and running as if new.

unplugged power cable / unhooked front vent / unscrew the monitor panel / slide up to dislodge / take the fuse out and put in the new one in / fuse is located right in front of monitor panel once its open might be covered by wirings / you can unpin the cables from the panel to make it easier for you just make sure to put it back properly or you can have somebody hold the panel for you. Installing the fuse is easy waiting for the parts is crazy......

One small Phillips screwdriver and one fuse puller (I used cord). Unplug unit. Remove the two screws on the vent face plate. Remove the one screw on the panel assembly. Gently let hang. Pull the fuse located on the upper left wall. Replace fuse. Reassemble.

this is not fair to the do it yourself person because I have been an electrican for forty one years I removed the cover spotted the burnt limit switch ordered the part replaced the part and checked operation of the microwave thanks for the painless task of locating and ordering of needed part

I thought I was setting the timer only on the microwave and accidently cooked an empty oven for 10 minutes. It was dead and I used the schematic and figured out the problem. Got the part and installed in 10 or less minutes. Oven is back in action.

I replaced old tray with new. Received replacement part in two days. I was surprised at the quick response time. The part ordered was right the first time.

Removed power from unit. Removed 7 screws from cover on bottom of microwave. Unplugged the power connector from the installed motor. Removed 2 screws holding motor. Positioned new motor using small nibs used for purpose of proper positioning. Used mounting screws removed from old motor to firmly fix new motor in place. Installed original mounting screws holding bottom cover in place. Connected power and tested operation.

It took less then 10 minutes to order. Received new part with 3 days

Put it in place. Ordered replacement over internet on Wednesday and part arrived Friday. Very fast service!