JVM1490BD003 General Electric Microwave - Instructions
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- Customer:
- Steve from Louisville, KY
- Parts Used:
- WB15X10069
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
door handle broke off at the attachment points
This was actually easy, first you must remove the top vent piece found above the door, remove 2 screws and the vent pops off, next simply lift the door(straight up) and it should come off. Place the door on a table face down and pry off the plastic outer square using the putty knife, use care since its plastic there are tabs under that will break. Once off locate 6 screws holding the metal bracket that hold the glass in and remove, the bracket will now come out with a bit of prying, again be careful there are several tabs holding the bracket in. Be careful on tiping the door, the inner glass will drop. Once this is removed you have access to the 2 screws holding the old door handle in, in my case I had to hold the old handle with a plier to prevent the piece from turning while I took the screws out(save the screws), after you removed the old simply pop in the new handle using the old screws reattach and reverse the takedown and reattach the door. 15 minutes
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- Customer:
- Sam from Chandler, AZ
- Parts Used:
- WB24X10047
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
When trying to run, intermittently, the light would come on but the tray wouldn't rotate or cook. When the door was open, the tray would intermittently rotate.
I pulled out the unit and found 2 interlock switches that are depressed when the door closes. After cycling the door open/closed I found that one of the switches occasionally would stay depressed. The repair was easy (after I took off the panels so I could get to the switch) I simply removed 2 screws that attached the interlock switch assemblies to the main unit. Then I popped out the defective switch and popped in the new one. This did indeed fix my problem.
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- Customer:
- David from Pittsburgh, PA
- Parts Used:
- WB10X10021
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
broken latch hook
Removed. Inside frame with putty knife replace new latch attach spring and line up notch of latch in slots. That was the most difficult part replace inside frame. Done!
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- Customer:
- William M. from San Diego, CA
- Parts Used:
- WB07X10429
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Old vent grille was broken at the two connecting points.
Unscrewed the two connecting points, cleared out the broken bits of plastic, mounted the new grille and screwed the two screws back in. Easy. Also, the new part arrived very quickly.
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- Customer:
- Thomas from Washington, DC
- Parts Used:
- WB15X10069
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Door handle broken
This wasn't easy to do, it would have been better to have two people. Taking the plastic trim off the inside of the door is tough, and only gets you access to the top screw. (You need to take that trim off to remove the door, and you have to put the door back on before you put the trim back, by the way.) You have to remove the shield covering the glass in order to get to the bottom screw. I didn't think I'd be able to get that shield off, and another set of hands to help pry it up would have been helpful. All in all, it's worth doing because the part is only $40 or so, but I can't call it an easy fix. Also, since the top of the handle had broken where the plastic screw sleeve meets the handle, and the screw was still inside the sleeve, it was almost impossible to get the screw out. Needlenose pliers wouldn't do it. I finally had to use a drill to drill away at the plastic sleeve until it was almost completely gone to get the screw out.
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- Customer:
- Bruce from Daytona Beach, FL
- Parts Used:
- WB15X10069
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Broken door handle due to heat stress and age 11 yrs.
I removed the plastic perimeter molding from inside of door.You can carefully pry it loose with a narrow putty knife. the door handle screws are located directly behind were the handle attached to the outside of the door. I found that a #2 phillip head screwdriver tip with a large handle for good torque and grip works best however the old plastic post inside the face of the door were turning along with the screws from the opposite side. I used a needle nose plyers to hold onto the plastic barrels in the outside of the door while turning the phillips head screwdriver on the inside at the same time. I found this to be somewhat difficult.You must achieve a good bite with the pliers!
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- Customer:
- Peter from Severna Park, MD
- Parts Used:
- 6324W1A001L, WB27X10037
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers
Timer operated normally, but the microwave did not heat water or cook food.
Our GE Profile Advantium 120 Series Over-the-Range Microwave stopped working. We called GE Service. The first available appointment was two weeks after our call. The technician charged $99, gave us a form stating that the Magnetron and Diode Cable as defective and quoting an additional price of $362 to furnish and install these parts. He said that it would be another two weeks before he could do the work. Instead I ordered the parts from you and had them within two days. The parts you furnished were identical to the original parts in our unit. They arrived within two days. I installed the parts without removing the microwave from the wall. The most difficult part was inserting the magnetron mounting screws into openings in the rather tight space available. I was able to do this by using plastic pacaging tape to hold the screws onto the end of a short Phillip screw, Prior to iserting each screw I pushed it through the sticky side of a piece of packaging tape. I then folded the sticky surface over the shank of the screw. Once a screw was seated, but before it was fully tightened, I used needle nose pliers to pull off the tape. The unit now functions perfectly.
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- Customer:
- Michael from Littleton, CO
- Parts Used:
- WB24X10047
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers
Door Interlock Switch Failed
Removed cover, diagnosed problem, ordered part from Parts Select, received part in 2 days, replaced part, tested and replaced oven into built in space.
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- Customer:
- Todd from Benicia, CA
- Parts Used:
- WB15X10069
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Replaced door handle after 3 years of super glue
The instructions were great!!! It was difficult to take the face plate off without breaking the nibs off that hold it in place. Other then that the only issue I had was removing the broken piece that was cemented in place by the years of super glue. Had to drill it out and almost drilled out the receiver plate to hold the screw/handle in place. I have to say this saved me $400 because I was just about to buy a new microwave because the broken door handle had driven me crazy over the last 3 years.
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- Customer:
- Alaska Division of Forestry from Soldotna, AK
- Parts Used:
- WB02X10750
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Rack Bracket Holder Broken
Take the pliers and place a tight grip on the broken rack bracket, twist toward front of microwave until loose, pop out and by hand insert new rack bracket, twist toward the back of microwave until fully in place. One side was slightly harder than the other taking off and replacing rack bracket.
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- Customer:
- n from victor, NY
- Parts Used:
- WB01X10239
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
bulb burned out
opened the access door. It took some tugging to get the old bulb out, and is was awkward getting the prongs on the replacement bulb lined up and pushed in, but it was accomplished in about 10 minutes. You had exactly the right information on a change in the part number that was made by GE, and you shipped the correct bulb the same day I ordered it.Good job. N R Brown
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- Customer:
- paul g. from westlake village, CA
- Parts Used:
- WB49X10129
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Glass rotating tray cracked and broke when cooking
This is the tray the glass cooking tray rest on and rotates the glass during cooking. The metal tray was installed upside down. The rotating glass tray was not properly installed. The oven was at a very high temp. and the weight of the utensil on the glass was not supported correctly. Result, big " pop " and broken glass tray. Note this is the second glass repaced. The first one dropped while removing it from the oven. It stuck to the bottom of the cooking dish and then fell to the floor. Pop, big breakage. Maybe you can learn from my mistakes.
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- Customer:
- Stephanie from Kernersville, NC
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
microwave won't heat
bought a fuse but that didn't solve the problem. Guess I need a new microwave
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- Customer:
- Mark from Meridian, TX
- Parts Used:
- WB10X10021
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken door latch
I held the door open while the repair man took the black facing off and replaced the latch and reinstalled the facing I was worn out
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- Customer:
- Peter from Madison, AL
- Parts Used:
- WB55X10428, WB10X10021
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Oven would not operate after we noticed that the catch inside the door was broken
Removed the door, removed the old choke cover (breaking all the stap catches), removed the slide door latch assembly from the spring (the most difficult task) then reassembly of the latch to spring, sliding into the grooves along the inside of the door, the installing the new choke cover (very easy with the new one) taking care not the break any of the staps. Easy enough! Another difficult task was to re-install the door to the frame. It appears that the lower "hinge" is slightly bent down to allow easy install but the door now makes a slight sweeking sound when opening and closing.
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