DVM1850DMWW01 General Electric Microwave - Instructions

We purchased our Microhood oven about 4 years ago along with the extended warranty package offered thru home depot. Within one year, the problems began. Each year the secondary switch would go bad rendering the microwave useless. If you have 3 small children like we do, you tend to use it a lot. We sure take the microwave for granted.

Each time G.E. would fix the problem at no charge. Ths time - the warranty had expired and GE wanted to charge us $80.00 for service call plus parts and labor. We estimated the cost to run at least $150.00 or more.

To top it all off, GE was going to have a service tech avail for over 2 weeks. This is poor customer service and completely unaccceptable.

Because this was a recurring problem, I figured it was the same part that had being going bad since we purchased the appliance. I decided to order the part "secondary switch" myself and attempt to fix the microwave on my own.

I ordered the part last Tuesday, the part arrived last Friday. Within 10 minutes I had the microwave apart, replaced the part and had the microwave back in working order.

PartSelect saved me over $100.00.

We are very satified with PartsSelect, I would recommend them to anyone

The microwave had been working fine until one day when the timer counted down but the heating motor (or whatever you call it) would not come on. So the timer would count down but nothing inside would get hot. I did not know what it was for sure but decided to take it apart and look. Once I had the control panal off, I found three small wired switches inside. One of these switches appeared to have shorted out. So I searched online and found Partselect.com. I found a matching switch , ordered it (arrived in couple days), put it in, and VOILA it works! Thanks Partselect.com.

I've been fixing and taking things apart since I was a kid. I hoped that it was a bad switch in the door. Got out my test meter and check the 3 different switches. All 3 tested good, but one was a bit hit and miss. It would work if the microwave was on its side and wouldn't when it was set flat. I found the switch online and installed it. Took care of the problem.It was a whole lot cheaper than buying a new microwave. Thanks! Bill Brown, Fridley, MN

replace tray

I ended up breaking one bulb trying to remove a burnt bulb for replacement. We then tried removing the other bulb and it wouldn't come out either. I googled the problem and found PartSelect and an explaination of the problem. Heat from either the stove or the bulbs had fused the bulbs into the sockets. Comments on the problem explained that you just remove the bottome pannel (we had seven screws), unplug the old sockets, insert the new and new bulbs and reattach the panel. It was quick and no problems to correct. We did discover the microwave was on its own breaker, make sure to disconnect or cutoff power to the microwave before you start.

Extremely easy. Less then 10 minutes tops.
Remove the screw holding the cover to the lights.
Remove the burned out bulb(s) (they may give a little resistance).
Carefully line up the holes for the prongs on the bulbs.
Insert the prongs firmly but gently using the styrofoam holders the bulb(s) was/were shipped in so as not to touch the bulb(s) with your fingers.
Replace the screw to the light cover.
Turn on the lights and give yourself a pat on the back.

This was a super easy repair job. I couldn't figure out how the lens that covered the light bulb would have cracked and realized it must have been from my contractor when he replaced my stove. I can't prove it, of course, so I am left doing the repairs. The website was very easy to order from and confirm that I had the correct parts as the model numbers tend to change over time.

This repair could not have been easier! The website was great at helping to identify the problem and the part needed. Users discribing how they did the repair gave me the confidence to do it myself. I got the part the day after I ordered it, installed it and my microwave was a good as new! It was as simple as unscrewing seven screws to remove the bottom of the microwave. Then two more screws to remove the part. Unplug the broken drive, plug in the new one and screw everything back together! Don't forget to unplug your microwave before you begin.

Great website!

Loosen screw holding glass cover plate in place over bulb. Glass cover plate will swing down. Unscrew bad bulb, replace with good bulb, reset glass cover and tighten screw.

After lifting the glass turn plate, I just pulled out the plastic coupler that turns the plate. A piece just broke off underneath for no apparent reason so it couldn't turn the plate. I put on the new one and it works fine.

Upon taking the faceplate off (unplugged power source first) I found one of the wires going to the THERMO SW-TCO SENSE TEMP was completely burned away. I cut back the wire and spliced a new section with heat shrink connectors and I replaced the THERMO SW-TCO SENSE TEMP. I plugged the power back in and it works great.

The switches are not the problem! The problem is in the tolerences of the latch housing. I have ordered two new housings (Upper & Lower) and will see if the tolerences are closer. If not I will try epoxying a shim to the plate that operates the microswitches. The other option is to file the mounting slots of the housing to allow adjustment, which would be iffy,keeping them from moving with use. The exploded drawings really need to be clarified. The scale is way too small. It was extremely difficult to pick out the individual parts of the mechanisiam.

Removed upper cover. Removed screws in cover plate & motor mount. Removed inner cover with pop screw inside microwave. Reversed procees to install new motor.

I first took the filters of the exhaust and then removed the screws on the bottom of the combination microware hood fan. Once the 6 retention phillips head screws were removed from the bottom of the microwave, and the hinged bottom "door" lowered the motor was exposed. I removed the motor by removing the two phillips screws and unplugged the motor. The hardest part was finding a replacement on the net because most shops did not give enough details or pictures to know if a part was exchangable or a replacement. Partselect.com listed the parts, motor voltage, and had pictures so that I was comfortable with ordering. The part arrived the day it was scheduled to and I simple reversed the process and within 5 minutes I had the microwave motor in and back together. It is nice to do business with a place that also gives you a returns policy upfront.

Open the box.. unwraped excessive bubble wrap.. placed in microwave.. Did'nt even break a sweat..