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JEB1860SMSS General Electric Microwave - Instructions

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All Instructions for the JEB1860SMSS

Customer:: Steve from Wesley Chapel, FL
Parts Used:: WB24X10047
Difficulty Level:: Really Easy
Total Repair Time:: 30 - 60 mins
Tools:: Screw drivers

Turntable Stopped Working/Display Timer Would Countdown But Not Heat

With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!

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Customer:: Joseph from Riverview, FL
Parts Used:: WB06X10584
Difficulty Level:: Really Easy
Total Repair Time:: Less than 15 mins

Broken ring assembly-would not rotate

It took longer to figure out the part # than it did to fix. I took out the dish, pulled out the old assebly, slid the new one in and I was finished.

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Customer:: Michael from Pearland, TX
Parts Used:: WB49X10135
Difficulty Level:: Really Easy
Total Repair Time:: Less than 15 mins

Wrong cooking tray in the microwave

Replaced the 16" tray with a 14" tray. Works great now. Took about 20 seconds to take out the old tray and put in the new.

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Customer:: Rita from SEATTLE, WA
Parts Used:: WB49X10135
Difficulty Level:: Really Easy
Total Repair Time:: Less than 15 mins

Broken turn plate

It was so easy to order a new glass plate ! Love this web site,

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Customer:: Sandra from Kosse, TX
Parts Used:: WB26X10143
Difficulty Level:: Really Easy
Total Repair Time:: Less than 15 mins
Tools:: Screw drivers

The Turn Table Didn't Work Every Time.

Remove tray and rotating ring assembly. Turn the microwave onto the back. Locate the center plate and cut it loose with the side cutters. (Note: there are retaining slots on the opposite side) these slots hold the cover plate in place when reattaching. Use a magnetic phillips head screw driver so you don't drop the cover retaining screw. After cutting loose the cover, unplug the wires from the motor. (Note placement for correct reattachment). Remove 2 screws and remove old motor. Replace motor. Replace the screws and reattach the wires. Replace the cover (rotate so the prongs fit into the slots) tighten screw; you're done!!! I ordered the rotating ring, but I don't need it. Now I have an extra.

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Customer:: Ira from LIVINGSTON, LA
Parts Used:: WB27X35382
Difficulty Level:: Easy
Total Repair Time:: 30 - 60 mins
Tools:: Screw drivers

Food wouldn't heat up

Googled problem, removed diode, checked with meter and it was open, ordered new diode, checked new diode and it read open, installed. Any way, it didn't work. Went and bought new microwave!!

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Customer:: Pearlie from Beulaville, NC
Parts Used:: WB27X10928
Difficulty Level:: A Bit Difficult
Total Repair Time:: 30 - 60 mins
Tools:: Screw drivers

Timer, light and control pad worked. Turn table and heat did not work. Oven would not start up.

I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.

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Customer:: Jeffrey from FULSHEAR, TX
Parts Used:: WB24X10047
Difficulty Level:: A Bit Difficult
Total Repair Time:: 30 - 60 mins
Tools:: Pliers, Screw drivers

M/W would not start. control panel OK

unplugged power
removed main black cover.
located part WB24X10047 and replaced

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Customer:: Kip from POWELL, OH
Parts Used:: WB27X10928
Difficulty Level:: Very Easy
Total Repair Time:: 15 - 30 mins
Tools:: Screw drivers, Socket set

Not heat

-unplug
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order

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Customer:: Dewey from MADISON, AL
Parts Used:: WB26X32629
Difficulty Level:: Very Easy
Total Repair Time:: 15 - 30 mins
Tools:: Screw drivers

Burned out magnetron

Removed cover
Disconnected capacitor from old magnetron
Removed old magnetron
Installed new part
Connected capacitor
Reinstalled cover

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Customer:: Suzanne from POWELL, OH
Parts Used:: WB24X10047
Difficulty Level:: Really Easy
Total Repair Time:: 15 - 30 mins

Microwave would not heat up

Part just snapped into place and wires were reattached.

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Customer:: gilbert from TOMS RIVER, NJ
Parts Used:: WB24X10047
Difficulty Level:: Really Easy
Total Repair Time:: 15 - 30 mins
Tools:: Screw drivers

Door Switch went bad, Internal Fan would run every time you open the door

Unscrewed the control panel (2 screws), lift up and let hang, with a plan screwdriver open bracket holding the switch, unplug 2 wires, replace with new switch, plug in the 2 wires, push switch back into bracket. Then slide on the control panel, put the 2 screws back. Easy fix.

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Customer:: Kim from Norwalk, CT
Parts Used:: WB06X10584
Difficulty Level:: Really Easy
Total Repair Time:: Less than 15 mins

Stem on botom of rotating ring broke

Inserted new piece into the hole in base. Placed on the glass top. Piece of cake!

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Customer:: Hildy from ELK GROVE, CA
Parts Used:: WB06X10584
Difficulty Level:: Really Easy
Total Repair Time:: Less than 15 mins
Tools:: Socket set

Install ice maker

Followed video instructions

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Customer:: Mack from Jacksonville, FL
Parts Used:: WB27X10928
Difficulty Level:: Really Easy
Total Repair Time:: Less than 15 mins
Tools:: Pliers, Screw drivers

No heat.

Replaced the fuse. Result; did not fix the problem.

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All Instructions for the JEB1860SMSS