KEMC378KWH02 KitchenAid Microwave Oven Combo - Instructions

Ordering the part online was easy. It arrived in a timely manner. I found a terrific video online showing how to install the terminal. It was so easy. Thank you for the great instructional video.

We had to remove screws from the vent covers above and below the microwave, then there were 2 screws (one on each side) that attached the microwave to the oven. Once all of the screws were removed we had to pull the microwave out. Then we pulled the light cord out, removed the burnt out light and installed the new one. Then reversed the steps.

Taking off the glass lense for the light bulb was harder than I thought. It unscrews counterclockwise, but it was very hard to get off. It would not turn. I ended up using connector pliers I use for work, that has rubber jaws. The lense unscrewed very easy with it. Light also unscrews out. PartSelect.com is the only way to go to buy parts for appliances. It is simple, even has the illustrated parts catalog. And it saves a lot of time and gas, driving around looking for the part!!. PartSelect came through again.

Installed a new thermostat and noticed the convection heating element wire had burned in two. Ordered new element and installed. Oven is currently working properly again.

Simple - Removed oven door attached retainer with screw.Re attached door.

Whirlpool wanted three time the cost of the same parts The only shipping option was Fedex Overnight which was very costly.

Your prices are great "Parts Select".

Jan

Well the repair went Ok. The probelm happen on the following Monday. You see I ordered this part over the phone because I had to make sure it would arrive in time for Thanksgiving.

Unplug power cord, remove wires from block. take 2 screws out. replace with new block about 15 mins. Done

Unwrapped the package, plugged the probe into the oven, stuck the other end into the chicken.

It was very easy. I highly recommend PartSelect.com. The first handle I received was damaged either in its manufacture or shipping. PartSelect sent another part with a new credit card charge but gave me a refund for the original with no questions asked. Great company!!

Remove oven from wall, remove top and back covers.Remove old fan assembly. The new assembly fit right in and works great.

I followed the step-by-step instructions from Steve on the part select videos posted on Youtube.

re thermostat/fuse breakage after cleaning: I replaced the part a 2nd time within a year, both times after a cleaning cycle and after 10 years of no similar problem . This time, when putting the oven back, I cleaned all around the door frame and noticed the exhaust grill was heavily filled with dust strands. It's possible this reduced the exhaust enough to overheat the oven during long high temp cleaning and blow the thermo fuse. Just a thought.

Turned off the power/ unscrewed the oven from the cabinet and slid it out took the back off the oven and the part was right there. What I would like to know is why this happens so frequently? This is the 2nd time and it always happens after the self cleaning is done.

Honestly, I was afraid to order from this website, but after reviews, I placed my order, and 2-3 days later, my glass tray was replaced in my Microwave! I was freaking out because you just cant go back to Sears or Standard Brands and get a new one...everything is on-line. Im VERY happy.

I took the new try out of the box and placed it on the turntable and I was DONE! Took about 10 seconds. The delivery was speedy as promised. I will definitely order from this company again for replacement parts.Very good customer service and communication.