KEMS378GWH0 KitchenAid Microwave Oven Combo - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Jay from MINNETRISTA, MN
- Parts Used:
- WP9759243
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Limit Thermostat had burned out due to high temp of self cleaning mode
1) Removed the trim pieces (2 screws). 2) removed the 2 screws holding the oven in the wall. 3) Slid the oven out of the wall cabinet 4) removed the back panel of the oven ( 10 screws. 5.) removed the old thermostat (2 nuts) 6.). Installed the new thermostat and reversed steps 4-1
Was this instruction helpful to you?
Thank you for voting!
Both glass windows in oven door broke due to water falling on 500oF hot glass
we live in Venzuela the ordered windows come to us via a forwarder in the US, one glass (the outer glass) still has to arrive. Very pleased with the service of PartSelect, one glass was in stock, the inner glass had to be ordered with the manufacturer. This glass is on its way and will arrive here in Venezuela by the end of May. As I have to travel to Europe next week, I will install both glasses upon my return somewhere in August next. I will sure inform you about the repair which will be done by myself.
regards,
Titus
regards,
Titus
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Colie from Gainesville, GA
- Parts Used:
- WP4449253
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Interior glass on oven door.
Thanks to video provided by PartSelect the repair was fast and easy. My second experience with an appliance repair with parts and video from PartSelect. I am a happy customer.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Susan from PLANO, TX
- Parts Used:
- WP4449253
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The interior glass broke when I tried to wipe hot glass with a cold washcloth
I watched the video on the product page and followed it step by step. Not difficult at all.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- KEVIN from HOUSTON, TX
- Parts Used:
- WP4449253
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The oven in the demo video did not have an interior set of screws holding in the exterior glass
Watched the repair video and started the project. Ran into a problem when trying to remove the interior panel off the door to reach the broken interior glass. On this model Kitchen Aid there is another section that is screwed in holding the exterior glass pieces in place. It prevents the interior panel from coming off the front of the oven door. So we had to flip over the door and unscrew the glass retaining bars to get the interior panel off and reach the glass. This allows the entire door to come apart in pieces so you have to carefully line up everything to re-assemble the door. Part of the issue with this is some of the retaining screws are not very long so you have to press the pieces back together to make sure the screw will catch in the original hole. We had to do this twice to ensure the interior door glass was laying flush on its mounts. A bit fiddly for sure, and if I was working alone it may not have been successful. But at least we know how the door is put together!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Richard from ANNAPOLIS, MD
- Parts Used:
- WP4449253
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Inner door glass was cracked
My oven (late 90's/early 2000's model) didn't have the flip-down hinge locks shown in the video. It seems Whirlpool/Kitchenaid changed the hinges even though they didn't change the model number of the oven. With my style hinges, you have to put Allen wrenches or bent nails in the holes just behind the hinge pins. Then close the door almost all the way and lift it out to separate the hinges. Spring force holds the nails in tightly until you replace the door. This video was very helpful:
https://www.youtube.com/watch?v=p7oRZdIN6m0
Also, my door had 3 different kinds of sheet metal screws. Two of them have similar heads but different threads. Keep track of which is which for when you put everything back together.
https://www.youtube.com/watch?v=p7oRZdIN6m0
Also, my door had 3 different kinds of sheet metal screws. Two of them have similar heads but different threads. Keep track of which is which for when you put everything back together.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Stephen from Sunnyvale, CA
- Parts Used:
- WP4449253
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Inner glass on the oven door was broken
First remove the side trimmings by opening the oven door and taking out the two screws near the bottom. Remove the bottom trim by removing the two screws now exposed. Here's the hard part .. The outer glass is held by 4 screws 2 at the top and 2 through U brackets at the bottom. You must remove the 2 bottom ones first and then VERY carefully, whilst supporting the glass remove the 2 top ones and then gently pull from the bottom to release the glass at the top and pull away. The rest is straightforward. There are 4 glass pieces to remove, make sure you clean the finger marks off as you replace them. I would suggest 2 people to replace the final outer glass 'to be safe"
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Jeff from Baytown, TX
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I broke the glass cooking tray when instaling my oven microwave combo
I put the tray in the microwave???? Pretty easy.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Bobby from Waterloo, SC
- Parts Used:
- WP4449253
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broken inside oven door glass
We followed the instructions given by Parts Service. The only problem we had (Whirlpool left two screws out of spacer bracket and it fell out requiring further removable of inner glass to replace spacer. Process took about twenty minutes.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Navid from Dunn Loring, VA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Microwave cooking glass broken
Easily replaced after received the product from Part Select. Very satisfied.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Janet from Concord, CA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken glass dish for microwave
no repair needed - ordered part, came within 3 days - very satisfied
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Carol from Phoenix, AZ
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
glass tray missing
found the part no. and ordered it. it was delivered fast and efficient.
tracking was also helpful.
thanks
tracking was also helpful.
thanks
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- David from Oxnard, CA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken cooking tray
Replaced the glass tray
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Frank from Palm Coast, FL
- Parts Used:
- WP8203546
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
I snapped a bolt on the main power terminal block when connecting the pigtail.
Removed the small metal panel covering the main power terminal in back of the electric range. Removed the nuts holding the red, white and black electrical wires from the range using the appropriate socket (there will be two nuts on each bolt end). Removed the two screws holding the main power terminal block with appropriate screw driver. Connect the new main power terminal block to the range using the two screws. Reconnect the red, black and white electrical wires coming from the range using one nut for each wire. IMPORTANT: do no over tighten the nuts because the bolts could snap. Reconnect the pigtail and secure the small metal panel covering the main power panel.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Robert from CLINTON, CT
- Parts Used:
- WP4448972
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The light bulb burnt out, the assembly was damaged by the rack sliding in and out
This is a microwave/ Oven slide in unit. You DO NOT need to slide out the unit, the repair can be done from inside the oven. Just be careful on pulling the wires from the unit so they do not break. I used shrink wrap over the joints but you can use tape as long as it can take the temperatures
Was this instruction helpful to you?
Thank you for voting!