WM27160B Jenn-Air Microwave Oven Combo - Instructions

The oven did not auto clean. Problem was the sensor stopped working. Tried to repair from the front but could not get the connector through the hole. Removed the rear panel and found the connector had melted. Could not find a new wireing harnes on line, so I cut the wires on the stove and the new sensor coupling. Spliced the wires togather. The oven cooks fine, I have not tried the cleaning cycle yet.

I watched the youtube video that was provided by this website on my computer while doing this repair step by step. It was a snap!

We watched the video demo & followed it step by step. The project took about 35 minutes and we replaced the hinge on each side of the oven. First we removed the oven from the wall, then dismantled it & cleaned it thoroughly, removed the old hinges and replaced with new ones. the only problem we had was that the pin holding the hinge open was missing on one of the hinges, but we cut a nail and inserted it to hold the hinge open. The job was completed quickly, and the oven door fits and works well. Thanks for the video--it really helped us.

Loosen two screws to remove door. Removed outside trim and other outside screws hold center panel in place. Removed one screw holding hinge in place. Screwed new hinge in place. Re-attached center panel to outside trim and hung door. Easy enough.

Removed two screws holding oven sensor in place. Haad to remove part of the back to access wires. Found existing wires had burnt up, and had to reterminate same. Installed new sensor, making sure the leads did not come in contact with the rear of oven compartment. (This may have been what caused failure to begin with)

The thermocouple was suspect. It should be super easy- two screws, but the wiring harness would not pull through on my oven. I confirmed the procedure with the PartSelect video which is good. The harness was caught and broke so I had to pull the oven out partially to get to the harness. The sensor did check bad on the multimeter (resistance too high- Google it, I did) so I ordered the part. Once the new part was installed the oven still did not function. So I had to get busy with the multimeter and pull the oven again. On the back of my oven near the wire to the bake element is a Hi Limit Switch which cuts off the bake element if the outside of the oven gets above the preset temperature. Mine was cracked and faulty and had to be replaced. The oven works great now.

Parts package contained no instructions. Found all instructions on internet. I used Phillips head to remove two screws on anchor plate of Long Oven Sensor. Located at upper left, back corner of oven; access to screws is not simple/easy. Screws back out w/o difficulty. Pull/extract sensor harness through hole[back of oven] which required pushing aside insulation. The harness barely fits thru hole in oven back metal wall; I recommend using needle nose pliers ( which I ended up doing ) for ease of extraction. Disconnect harness plastic interlok clips. Perfect reconnection of new clip harness with ease. Reverse procedure to complete installation/repair. Done in just over 35 minutes due to wrestling with harness extraction through minimal hole opening. Failure occurred on Thanksgiving Day with 22lbs turkey in oven. Top of turkey contacted sensor tip which eventually caused sensor fault; result was scorched upper breast and oven shut down [safety by design]. Cook top was still operative; clock and all readings on digital control panel ceased. With new 'long oven sensor' installed - good as new. Will be sure to buy turkey(s) under 20lbs in future. Jim in Seattle

I watched the video, which was very helpful...the temperature sensor was hard to pull through the small opening in the upper back left oven corner. On the back wall of the oven was a large removable circle, so I unscrewed that piece and was able to gain access to the wires attached to the temperature sensor and push it through the small opening. I used one of the new connectors, pushed it back through the small opening, screwed it back onto the oven wall, replaced the circle opening and tried the oven again...unfortunately, there was no improvement in oven temperature! My JennAir wall oven is about 17 years old, and I thought I would try this $30 repair prior to purchasing a new wall oven, but it looks like I will have to do some overtime and buy a new oven. Any other suggestions would be welcome.

I ordered the temperature sensor after watching the video and seeing how easily it could be changed out. Unfortunately, they don't tell you that it may be necessary to access the part from the back. When I tried removing the sensor from inside the oven the connection separated before getting to the hole. I tried for 4 days to try to fish out the other end. Finally, I had my brother help me remove the oven from the wall and take the back off at which time we were able to connect the new sensory. It turns out that the wiring is on the upper right hand corner of the oven and the sensor is on the upper left hand corner and the wiring is rather short. I am a 64 year old female and do the majority of repairs around the house myself, but due to the weight of removing the oven I enlisted the help of my brother. After removing from the wall the rest was a breeze. Just wish the videos or written info on the website was a little more clear as to the different ways of accessing the damaged part.

Removed old element attached connections to new element tightened screws to install

Followed provided video

I followed the online video at Jennair.com. The repair was easy and I saved quite a bit of money. I was quoted a price of $534.00 to replace the door hinges, I did it for $96.00 including overnight shipping chargers. I am a very happy lady.

Removed 2 screws holding the lower element (hard but they actually came out after 12 years) and pulled the wires out to expose the wire connections. I didn't turn off the breaker since the oven was off. BIG MISTAKE. One of the connectors touched the oven case and blew off the end of the element. No problem luckily. After turning off the breaker all was OK and easy. Connected the wires to the new element and put back screws. Screws are not tightening up all the way but they won't pull out with moderate pressure so I'm calling it finished. If I get energetic I might try slightly larger screws sometime. Took less time than writing this.

Watched the video and it was as easy as described. Not many things go as easily as this.

Very simple, hooked up with two screws...so easy, and ordering was so easy and came in two days!,,