WM27160B Jenn-Air Microwave Oven Combo - Instructions

We found the youtube video created by partselect.com and followed it. We took the door apart, cleaned the inside, removed the old hinges and replaced them with the new ones. Now the door works perfectly!

Watching the video of how to replace the sensor was great help and much appreciated, the only difference was that my wires were much shorter and I had to pull the oven out of the cabinet to get to the back of the oven to release the clip holding the wires together, unlike the video where the man jiggled the wires until the clip holding the wires together came through the little slot where the probe is attached, otherwise it was pretty simple, just a few extra steps to pull the oven forward to get to the rear to release the clip holding the wires together. Once I was able to release the clip I used one of the 2 adapters that was sent with the sensor probe and attached them after putting the wires through the hole where the probe was attached first then replaced the 2 screws that holds the sensor in place, slid the oven back in and turned the circuit breaker back on and it works perfectly. The video gave me the confidence to do this job though and I thank PartSelect very much for being a great company to help with videos and sending the parts so quickly.

Unlike many here, the oven door closed enough to come up to temperature quickly and I could not feel any heat escaping. The oven worked fine but the light stayed on because the door just wasn't snug enough. I watched the great how-to video and ordered the hinges. They arrived in two or three days! I set up a work space, cued up the video again and the new hinges were installed in just a few minutes! But the door would not close enough to turn the light off! I did some more googling around and found the magnet trick! I just happened to have the perfect size magnet from a broken souvenir magnet! and now the light stays off! I stuck the magnet (about the size of a nickel) inside the door opposite the light button. This won't help if you have serious problems with the oven door, but it works if the only problem is the light!

The hardest part was deciding if this part would fix the problem. The upper oven became unusable. Both elements worked fine until reaching temperature. The oven would not come back on after that. I took two screws out. Then I pulled the wires out and unsnapped the coupling. The install was reverse. I just snapped the coupling in place and replaced the two screws. All works fine now. Saved a couple thousand as wife was prepared to buy a new one.

We took the back off the stove and unscrewed the two screws from the inside holding the sensor on and pulled it through and plugged it in and then replaced the screws. Very easy. We are still having trouble as the display does not read the same as the tempature is in the oven.

Followed video

removed 2 screws in probe and pulled it out.had to take back off as wire was tangled from factory and couldn't do quick repair

Opened oven door. Inserted a small bent nail into the small holes on the hinge. This locks the hinge from closing all the way. Removed the chrome hinge retaining plates. One at each hinge. Lifted the door off the oven. Laid door on towel. Removed 3 screws from the top of door, three screws from the bottom of door. This allows you to separate the two pieces of the door. Clean all glass surfaces, including the ones under the middle glass panel. Removed 1 screw from each hinge at bottom of door. Pull hinge from bottom of door after removing screws. Insert new spring at top of door first, replace retaining screw. Realign the two door parts and replace all screws. Set door back on hinge pocket. Be careful to insure that the hinge seats into the pocket. Open door just enough to replace retaining plates. Process was easy, but it did not fix the problem completely. Bought heavy magnets from hardware store and installed them inside the door. This with the new hinge fixed the problem.

The "PartsSelect" General discription of the parts funtion helped me to confirm my suspitions that there was some form of temperature registering problem. I whatched the short video they provided on how to change the part out, even though, in this case, it's pretty self explanitory.The part was in my hands a day erlier than promised and in reality, much earlier than I had anticipated from the beginng. It took me all total, 20 minutes to exchange the part out and have the oven in operation again.

I removed the old sensor via the two screws holding it in, unplugged it and replaced it with a new one.

sorry, son did job. It went like a charm. Easy, quick, and works great.Thanks

Replaced oven gasket and both oven hinges. Repairs did not work. Oven door is actually worst. Do not waste your time replacing the oven hinges unless they are actually broken. When to Ace hardware and bought a package of 3 super magnets for about $10. Practice placing the magnets on metal strip on outside of the actual oven vs the oven door. This metal strip is not galvanized for which the oven cleaning latch goes through. Appeared to solve the problem. I then used epoxy glue to insure the super magnets would permanently stay in place. These are dangerous magnets that must be kept away from children and pets. You will spend more time separating these magnets from each other than gluing them in place. This part I will let you figure out but the only way to separate the 3 magnets from each other is the slide them, one at a time, from each other. Now I am awaiting 4 to 6 hours for the epoxy to cure. Best of luck. Jeff

I had repair men replace the door hinges 2times and decided the 3rd time to do it myself and save some $. ordering was a chinch, received the parts in 2 days and followed instructions posted on this site. They were excellent. Just a few things I would stress: Lift UP the door to remove, not open the door fully and pull out and also make sure to take the small pins out of the new hinges before closing. They are so small you could over look them. The person who put detailed instructions on this site is to be commended for clarity and detail on "How To" I really appreciated it.

Removed the back of the stove, un-pluged the sensor wires, removed the sensor from inside the oven. installed the new sensor, pluged in the wires, and replaced the back of the stove. A phillips screwdriver was the only tool needed.

Remove sensor from oven. Disconnected wire from back. Connected new sensor and reinstalled. Temps now stay stable.