RK960G*02 Hotpoint Microwave Oven Combo - Instructions

My Husband did the repair while I wasn't home. He didn't bother to shut off the power even though he should have. He didn't electicute himself or burn down the house and the oven works great so I guess it was a success!

Throughout, I took care to not rest my full weight on oven door, although it's hard to work with arms extended. Shut off power to oven at outside circuit breaker, removed both racks, placed trouble light on open oven door at left to illuminate back of oven. Tilted element up to get at bolts. Used 1/4" socket set to remove two hex bolts holding burned-out element's plate to back of oven, pulled it out 3" to expose wire connectors. Held connectors still with pliers in left hand (to not bend wires) while loosening/removing connector bolts with socket set in right hand. Took effort to loosen. Removed element. Wiped oven floor clean. Positioned new bake element in same place, again held connectors still with pliers (left hand) and tightened wire connector bolts with socket set (right hand), pushed element back to original element's position. New element came with screws, not bolts, so used magnetic Philips screwdriver to get screws lined up (tricky), tighten new element's plate to oven's back wall. Removed trouble light, restored power, set closed oven for "bake" and "350 degrees." Element glowed hot in 1 1/2 minutes, ta-daah!

Replacing the electric oven element was easy. It took about 20 minutes and all you need is a screwdriver and a pair of pliers. What you have to do first, turn the power to the oven OFF. Remove the original element carefully observing how
it was installed and install the new element in the same order.
I have used Parts Select a couple of times in the past years and the delivery came quicly without any problems.

Spyro.

First I turned the power off to the oven. Then I tried to take out the nuts holding in the element. One nut came off easily, the other one was rusted on, I had to use wd40 to loosen it. The project was easy once I got that nut off. I pulled out the element, which is connected to two wires. I took those screws out, connected the new element to the wires, re-attached the screws, pushed it back in, attached the nuts that hold the element in the oven. Then I turned the power back on and the oven works like a charm. I installed it the day I got it. I was surprised how quickly it was shipped to my house. I am so glad I repaired the oven, a new one would have cost over $800, I bought the element for less than $30, including shipping! It also sets a good example for my daughter. It taught her that her mom can repair things too, it's not just something men can do!

Removed the broken one by disconnecting the two screws , yellow and red wires and replacing it with the new part you sent me. Very simple.

Removed the bad part. There were 4 screws,
Found part on the internet.
When part arrived I installed it using the screws that I removed when I took out the bad part.

First of all let me say, I am grateful you are supplying parts to an oven made in 1984. I noticed the crack the day before Thanksgiving and immediately started looking for the part because Thanksgiving was the least of my worries. I have a countertop broiler to cook the turkey and dressing in but I am catering a huge party in a week and really need the oven in top shape. Due to minor surgery I have not made the repair but I want to say thank you for getting the part to me on Saturday right after Thanksgiving. Wednesday to Saturday with a two day holiday is incredible. Thanks for the great customer service.

The longest step in the fix was the walk downstairs to turn off the breaker.
1 nut driver to remove the element from the oven. 1 screwdriver to disconnect. Just as simple to re-install.

If you have this oven I seriously recommend the $30 expense to replace the element before it fails. It honestly went out with a white hot welder's torch sort of short circuit that could have burned my house down.

After checking the website, I wasn't sure the part I needed was available. Called the Customer Service number and the lady was very helpful.
My part was delivered in 2 days regular UPS.

The most time took finding which breaker shut off the power to the oven. Removed two screws on the inside of the oven at the back wall. Pulled out the wiring and removed two more screws that attached the power to the element. Replaced the old element with the new one. Reversed the process. Done in 12 minutes! Very easy.

Turn off power to oven. Make sure with tester that the power is indeed off. Disconnected the two fasteners holding the old unit face plate to rear of oven. Pull the unit outward to expose the leads. Disconnected the leads. Reform new element to remove minor bends so it will sit flat on the floor of the oven. With plies holding the leads straight connect new unit to oven leads. Push new unit back into mounting hole. Reconnect new unit face plate to back of oven. Check that unit is level. Turn the power back on. Test the unit. All works just fine.

Removed two screws to release the burner, then two screws to disconnect the wiring and replace them. Then inserted the burner int position and replaced the two screws which were removed to remove the burner.

Very easy, however you will need a flashlight to see by since the back of the oven is rather dark.

Turned off the power source to the oven. I then removed the two screws that hold the element in place, then pulled the element out about 3 inches and disconnected the two wires at the back. The hardest part was getting the screws turned to connect the new wires at the back.

Repair was easy! I asked my son to take out the old and put in the new! He did! The oven works like new again for less than $50.00!!! Thanks!

The repair was very, very easy. The hard part was locating the part. I could not find it at any local hardware store. Went on-line and ordered part with PartSelect.com and it was at my front door the next day. The job was done in less than 15 minutes later. Thank You

First I shut off power to oven. Then I removed two screws from the back of the oven. Pulled elemeent out a couple of inches and diconnected from the power source. I removed the old unit and replaced it with the new one. Connected it to power source. Pushed element back into place and replaced the screws. Turn the power back on and turned on the oven. ....And there was HEAT!