JT965SK2SS General Electric Microwave Oven Combo - Instructions

opened the microwave door, removed the glass plate, removed the bad roller quide, replaced with the new one, replaced the glass plate and then closed the door. :)

I was attempting to replace the broiler element on the oven, but I discovered that the wiring may be the actual problem. I suggest before you order parts for a broiler repair, that you test the wires to ensure that you have continuity. I will have to trace the wires back to the source (the other element works fine) and see if I can find the problem with the current. I will keep the broiler element I ordered until I can confirm that the old element works.

Microwave would not turn on. Lights and fan worked fine. Before the microwave stopped completely, it would turn the microware fan on even when door was open. I read the reviews and they were exactly the same issue that others were facing. Once I opened the front panel and got to the switches it was easy to figure out which switch was bad as it was the one that was soft (When clicking it). It was hard to take it out though (it seemed stuck). So, I used a plier to yank it out. I put in the new switch and everything worked just great! I would like to thank other comments that were left on the site to make my task much easier. Thank you (to the commenters on PartsSelect), you not only saved me money, but also ensured that I learn about the microwave more and give me the confidence that I could fix it.

After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.

removed access panal, found soft switch as discribed on your web site. removed and replaced.

Turned off power to range, slid range out from counter, removed convection fan cover, removed convection fan blade, removed back of range panel over convection motor, removed motor, put in new motor, put range panel back on, put new fan blade on front of motor, replaced fan cover, turned power on. No more clunking noise from motor.

Lifted up the glass plate. Put in the new roller guide. Set the glass plate back in place. Repair done in about 30 seconds! Thanks for prompt service in sending the new part. My only regret is that the part was expensive, and I have already replaced it once before. The new part is still plastic so will probably need to be replaced again.

PartSelect had helpful repair instructions on-line which made the repair easier and faster. Unfortunately, there were other problems with the oven that immediately blew the new fuse I had just installed. It was then determined that additional repair would most likely cost almost as much as a new microwave.

Took about 15 minutes to take the old one off and put the new one on. Not difficult at all.

Shut the power off at the electric box.Disconnected coil from roof clips.Pulled wire connection from back wall. Disconnected wire clips, connected new unit.Clipped to roof and turned on" Working fine".

A slam-dunk...just replaced the old roller guide with the new one. Simpler than replacing a light bulb and no tools required.

Turn off main power bracker. Removed fan vent, removed control panel, disconnect leads to the three monitor switches. Replaced the secondary switch (top). Reversed procedures.

thank you very much.

First unplugged the microwave, took top grill off, took control panel off, took wires off and used color coded tape to make sure they went back in right places, took fuse out and replaced it and put every thing back and it all worked fine and to top it off my wife did it all. So it was pretty easy.

I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.