JT965SK2SS General Electric Microwave Oven Combo - Instructions
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- Customer:
- Clarence from Rocky Ridge, OH
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
When opening door the microwave would turn on.
Watched How to repair a Microwave that turns on when the door is opened Video on the web. From this took a shot at the switch was the problem. When I removed the switch it was defective. The small button was in and when you turned the switch upside down the button would drop back into position. Ordered a switch for $25.oo , installed it and the microwave is working fine.
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- Customer:
- John R from Asheville, NC
- Parts Used:
- WB20T10024
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
missing meat thermistor
plug in thermistor when needed
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- Customer:
- Jim from Hyrum, UT
- Parts Used:
- WB44T10043
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Broiler heating element was not working
Turned off the circuit breaker. Removed 5 screws. Unplugged the heating element and then plugged in the new one and replaced the 5 screws. Very simple.
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- Customer:
- John from Acme, WA
- Parts Used:
- WB23T10015
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver
oven temp. was not what setting called for
turned oven off, pulled oven out from wall, removed back of oven, unscrewed sensor from oven replaced with new sensor, put back on, turned power to oven on, tried oven at 425, my temp. gage and the oven temp matched. a very easy fix.
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- Customer:
- MANUEL from ESCONDIDO, CA
- Parts Used:
- WB27X10597
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
diode burnt
it was a simple screw in on both ends. no soldering
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- Customer:
- Stephanie from Kernersville, NC
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
microwave won't heat
bought a fuse but that didn't solve the problem. Guess I need a new microwave
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- Customer:
- Timothy from Middletown, NJ
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Wrench set
Light worked, timer and control pad worked, but no turntable, no heat, no noises of any sort, just didn't start up
It was a snap using the instructions given. The key is getting into the unit. I did have to use a multimeter to find the failed switch since there are two of that type.
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- Customer:
- Jeffrey from Gaithersburg, MD
- Parts Used:
- WB27X10597
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Oven failed to heat food.
Remove the microwave cover. Requires a phillips screwdriver and a torx security bit/nut driver (there are two security type screws on the back...guess they don't want you to do this at home!). I had to buy the a security bit set (about $7). The diode is easily accessible on the right side under the fan. Requires removing on small phillips screw and unplugging on electrical connection. GE provides some instructions in an envelope on top (after cover removed). There is a warning/instruction to discharge the capacitor before service. This was not a problem for me. Actual diode replacement took 30 seconds. Whole job = 15 minutes.
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- Customer:
- Bob from Niskayuna, NY
- Parts Used:
- WB06T10012
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Turntable roller guide broken
Simply remove the broken turntable roller guide from the rotor and put in the new replacement -- less time than opening the box!
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- Customer:
- Nicholas from Durham, NC
- Parts Used:
- WB06T10012
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Turntable roller replacement
This was as easy as it gets. The whole process took seconds to complete. Simply remove the old roller and install the new one. It was wonderfully easy.
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- Customer:
- Debra from Concord, CA
- Parts Used:
- WB27X10597
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Not heating
Removed the above stove microhood. Removed the side panels & the top panel. Diode located on right hand side of microwave. Removed with screwdriver & replaced new diode. It's best to get the microwave schematic online to pinpoint location of the part.
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- Customer:
- Gerald from Mountain View, AR
- Parts Used:
- WB24X829
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Microwave worked but oven fan came on when door was opened - should onlly come on when oven is operating.
Removed the microwave with the buit in housing from the cabinet. Removed microwave from built in housing. Removed outer cabinet giving access to remove control panel and smart board where switches are located. Removed control panel to get to smartboard. Removed smart board after disconnecting a few wires to allow easy removal. Individually removed and then tested each switch using multimeter. Found seondary Door Switch (bottom of smart board) operation to be intermittent (switch trip button extremely loose and rattle inside this particular switch) Ordered replacement part which came very quickly on standard shipping order. Put new switch on smart board and remounted, reinstalled control panel and reconnected various wire connectors previously disconnected. Then plugged in oven and tested for opertation - didn't work at all! But, after bleeding off capacior charge by removing connectors and discharging capacitor to ground, then reassembling control board and smart board into oven, then trying agian, it has worked perfectly ever since. Do not understand why capacitor disconnect/discharge was required but suspect this reset the control electronics. Easy fix and hope to get another 12 years out of this appliance which is used multiple times every day. Also have two other identical micorwave ovens, one is 20 years old, but these get used relatively infrequently.
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- Customer:
- Cherri from Katy, TX
- Parts Used:
- WB44T10043
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Broiler Element burnt out
The actual repair was relatively easy but access to the area in the oven made it a little difficult. Just unscrew 5 screws with a nut driver, unplug the old element, plug in the new element and reinstall the 5 screws. The only thing that made this repair difficult was being able to reach the connectors where you plug in the new element. They are loose wire connectors that don't reach very far out of the element receptacle. It was difficult to hold the end of the connector and plug in the new element because the oven door is in your way. Maybe it is easier if you take the oven door off first?
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- Customer:
- Scott from Ravensdale, WA
- Parts Used:
- WB27X10597, WB27X10516, WB27X10073
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Would not heat
I think I could have managed with just the diode but since I had to pull it I decided to replace all related parts per my research. The Magnetron more than likely was fine.
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- Customer:
- Brenda from Cave Creek, AZ
- Parts Used:
- WB41T10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
defective oven door seal
pull out defective seal with pliers clean area and press new seal into place making sure the spring clips on seal are completely inserted into door slots push ends of seal into holes in bottom of door
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