EKS396 Caloric Microwave Oven Combo - Instructions

Bought a new one. . Three years later =)

This wasn't much of a repair -- rather a replacement of a simple abused part. At the same time, PartSelect allowed me to order what I needed after two failed attempts to buy replacements that would fit the range. I'll remember PartSelect if we need parts for other older appliances in the rental units.

I just replaced the racks with beautiful, new, shiny racks. My wife was very pleased

We actually had to get the repairman back that had repaired our microwave. Our range has the attached microwave above the range. My stovetop light worked prior to the visit. When he left, I prepared supper without the light, which did not go on. Ultimately, we had to replace the fluorscent tube, which thankfully, you had. No appliance store in a 35 mile radius did. We finally got the glass protector off, and the new tube did not go on. Back to the repairman, to tell him the new bulb did not work and that probably something happened when he visited before. He came back, found that indeed a wire had been broken when he was working on the microwave. I had indicated to him I did not expect to pay another repair bill after I had alrealy spent 117. before plus the cost of the new bulb, 22. something including shipping. He obliged and id not charge me anythink to repair the broken wire.
Now I have the old bulb for back up!!!
Thank you for having my replacement tube!!

Was glad to get the correct ones for a 30 year old stove. Had already wasted $12 shipping trying to order from someone else.

removed the shield and removed the old tube. Replaced with the new tube and replaced the shield. The only place I could locate this tube was through the internet. This Co. had as good a price including shipping that I found.

Someone did the repair for me.

I simply pulled out the old coils and plugged in the new ones. I saved the little pieces that accompanied each coil, because I didn't know what they were used for.

Fastest, easiest thing I have ever done! I got my orders so fast it was unreal! Hurrah for good old American know-how. I will always recommend these good people!

The repair was quite easy. Remove the two screws and put in the new part. The only problem I had was the hinge sent was the wrong side (but it still worked) and the new hinge had no threads for the screws. I had to tap the holes so that the screws could be used.

Time was do to the fact that I replaced two elements! I turned off the power to the braker box, unplugged the stove and removed the screw holding the element plug in, removed the part, and cut the wires where they were clean looking (not damaged by smoke or the arch) I then stripped the wire and took the new part and twisted the parts together with the caps and then put the heat shrink on and used the blow dryer on them, attached the part to the bracket and screwed it to the hood of the stove plugged the burner in, plugged in the oven and turned on the power tested it worked, did the same for the next burner and yes mind you I am a woman it was very easy to do.

After I received the new hinge in the mail, my 13 year old son volunteered, for a fee of five dollars, to put the new hinge on the oven door. Seeing "easy to install" on the outer wrapper of the new part, I thought I was being generous. However, my son soon let me know that the screws given with the new hinge did not fit into the predrilled holes of the oven. He tried and tried for over an hour to get those screws to fit. I decided to go to the home improvement store to buy bigger screws. I took the hinge with me and had the store employee assess the type of screws I would need. He then informed me that the screws were fine, but I needed the holes in the hinge to be drilled bigger. I bribed him by offering to buy him a drink if he'd do it for me as long as he was single. He laughed and drilled away. (Sometimes, single women, like me, get desperate!) He handed me the hinge with larger holes and I noticed the wedding ring. Oops...no drink for him!! But I did give him a great big thank you. Happily, I brought the fixed piece home and handed it to my son to continue with the repair. He tried again and this time announced the holes were drilled too big!! If there was a bridge nearby I seriously would have jumped! The next day I drove to my Dad's house...a true jack of all trades...and with his drill and two new screws, he said this should do it. For the third time, I handed the hinge to my son and VOILA!! It actually worked! Thanks Dad!! So much for "easy to install". Seriously, the incorrect screws were sent with this hinge! Anyway, I happily celebrated that night with a drink in my hand...minus the home improvement employee!

Ordered a left & right hinge. Paid considerably more for the left hinge but both hinges were identical when received.
Bolt holes in both hinges were not tapped for the bolts which were sent with the hinges. This required a trip to the hardstore to get a tap set. After the bolt holds were tapped there was no problem removing the old hinges and installing the new ones.

First I lifted the cooktop out of the countertop & removed the screws so I could access under the burners.Then I cut the wires for the old plug-in block & then stripped the wires.Next I connected the new wires with the wire nuts & then used a lighter to shrink wrap the wire nuts.Then I screwed in the new block & re-installed the screws for the cooktop.I put in the new burner & it worked just like new.

Removed burner and tray. Removed burner connector from stove top using screw driver.
Removed existing heat shrink and wirenuts.
Installed new connector - wire nuts and heat shrink. Used lighter to shrink.
Took 20 minutes.