DE309 Maytag Dryer - Instructions

This should have been a simple repair, but turned out to be time consuming and moderately difficult. I hope these instructions will help anyone who encounters the problems described here.

After a period of the dryer not being used, the idler pulley wheel froze on the shaft of the idler pulley arm, so I needed to replace both parts. After mounting the new wheel and two washers on the new arm and securing with a retaining ring, I went to install this assembly by going in through the small access panel at the rear of the dryer. I slid the belt off the old idler pulley wheel and unhooked the spring from the idler pulley arm; the arm was mounted on a sleeve fastened to the motor bracket by one screw. All that should have been necessary was to back out that screw and replace the old idler pulley assembly with the new one.

That is where the trouble started. Backing out the screw with a socket driver, I found it would go a few turns, then start to bind. I tried turning it in and out to get the threads to engage, but it kept binding. Eventually I gave the screw a hard turn, and then it would turn freely but not move in or out.

Looking on the internet for advice, I found a video that asserts for another model Maytag dryer using the same type of mounting for the idler arm, that there is a design flaw. You can find the video by searching for “Maytag dryer idler pulley defect”. According to the video, the sheet metal screw used to mount the idler pulley arm can gradually loosen due to the pressure and vibration, and begins to “waggle” which eventually damages the threads. I believe this is what happened to my dryer. The video suggests replacing the sheet metal screw with a machine screw and nut for a more durable union.

So now I understood how the screw could be stripped just sitting in the dryer, but that didn’t help me get the screw out. Working through the rear access panel, I tried pulling on the screw head with several types of pliers, pushing the point from behind with a piece of wood while turning the head with a socket driver; eventually I was able to use a pry bar under the screw head and sleeve to apply pressure while turning the head, and with that method the screw backed out. With the screw removed, it could be seen that the threads in the middle part of the thread length were almost completely worn away.

The screw sleeve got somewhat deformed in this process so I ordered a new one, along with an exact replacement sheet metal screw, hoping the threads in the hole were still intact. With the old idler pulley arm now removed, I could transfer the old idler bracket spacer to the new idler pulley arm. When the ordered parts arrived and I tried to mount the idler pulley arm, the new screw would go in only a couple of turns before binding. Rather than risk winding up in the same situation by forcing the screw, I decided to use a machine screw and nut instead.

The original sheet metal screw was a #10. A machine screw the same size would not fit through the hole, and I could not fit my drill into the dryer cabinet in a position to enlarge the hole, so I used a #8 machine screw with a nut and lock washer. First I put some grease on the contact areas of the screw sleeve and idler bracket spacer, then inserted the machine screw through the hole and put the lock washer and nut on the other side of the mounting. The space around the nut is very limited, and most of my tools were too large to hold the nut while the screw was tightened. It was too small for a socket or adjustable wrench, and the clearance from the exhaust duct was too small for the handles of most tools. Eventually, I found a needle nose pliers with short handles that did the job. A thin open end wrench might also work. Then I reconnected the spring and belt to the idler pulley assembly, and closed the access panel. So far the dryer works, but if the #8 screw turns out to be not strong enough, I could get an extension for my drill and enlarge the hole to fit a #10 machine screw and nut.

Looking back on the job, the most difficult part of this repair was removing the damaged screw. This and several other steps might have been a lot easier if I had removed the motor bracket (where the idler pulley arm is mounted) from the dryer and worked outside the cabinet. Part Select has an excellent video “Replacing the Drive Motor” that shows how to do this. It would be a lot of disassembly work, but for someone with good assembly skills could be easier in the long run.

Hopefully most folks out there who replace the idler pulley arm on a dryer will find an easier situation than I did. But for any who have to deal with a stripped mounting screw, I hope this summary will help you resolve it.

This should have been a simple repair, but turned out to be time consuming and moderately difficult. I hope these instructions will help anyone who encounters the problems described here.

After a period of the dryer not being used, the idler pulley wheel froze on the shaft of the idler pulley arm, so I needed to replace both parts. After mounting the new wheel and two washers on the new arm and securing with a retaining ring, I went to install this assembly by going in through the small access panel at the rear of the dryer. I slid the belt off the old idler pulley wheel and unhooked the spring from the idler pulley arm; the arm was mounted on a sleeve fastened to the motor bracket by one screw. All that should have been necessary was to back out that screw and replace the old idler pulley assembly with the new one.

That is where the trouble started. Backing out the screw with a socket driver, I found it would go a few turns, then start to bind. I tried turning it in and out to get the threads to engage, but it kept binding. Eventually I gave the screw a hard turn, and then it would turn freely but not move in or out.

Looking on the internet for advice, I found a video that asserts for another model Maytag dryer using the same type of mounting for the idler arm, that there is a design flaw. You can find the video by searching for “Maytag dryer idler pulley defect”. According to the video, the sheet metal screw used to mount the idler pulley arm can gradually loosen due to the pressure and vibration, and begins to “waggle” which eventually damages the threads. I believe this is what happened to my dryer. The video suggests replacing the sheet metal screw with a machine screw and nut for a more durable union.

So now I understood how the screw could be stripped just sitting in the dryer, but that didn’t help me get the screw out. Working through the rear access panel, I tried pulling on the screw head with several types of pliers, pushing the point from behind with a piece of wood while turning the head with a socket driver; eventually I was able to use a pry bar under the screw head and sleeve to apply pressure while turning the head, and with that method the screw backed out. With the screw removed, it could be seen that the threads in the middle part of the thread length were almost completely worn away.

The screw sleeve got somewhat deformed in this process so I ordered a new one, along with an exact replacement sheet metal screw, hoping the threads in the hole were still intact. With the old idler pulley arm now removed, I could transfer the old idler bracket spacer to the new idler pulley arm. When the ordered parts arrived and I tried to mount the idler pulley arm, the new screw would go in only a couple of turns before binding. Rather than risk winding up in the same situation by forcing the screw, I decided to use a machine screw and nut instead.

The original sheet metal screw was a #10. A machine screw the same size would not fit through the hole, and I could not fit my drill into the dryer cabinet in a position to enlarge the hole, so I used a #8 machine screw with a nut and lock washer. First I put some grease on the contact areas of the screw sleeve and idler bracket spacer, then inserted the machine screw through the hole and put the lock washer and nut on the other side of the mounting. The space around the nut is very limited, and most of my tools were too large to hold the nut while the screw was tightened. It was too small for a socket or adjustable wrench, and the clearance from the exhaust duct was too small for the handles of most tools. Eventually, I found a needle nose pliers with short handles that did the job. A thin open end wrench might also work. Then I reconnected the spring and belt to the idler pulley assembly, and closed the access panel. So far the dryer works, but if the #8 screw turns out to be not strong enough, I could get an extension for my drill and enlarge the hole to fit a #10 machine screw and nut.

Looking back on the job, the most difficult part of this repair was removing the damaged screw. This and several other steps might have been a lot easier if I had removed the motor bracket (where the idler pulley arm is mounted) from the dryer and worked outside the cabinet. Part Select has an excellent video “Replacing the Drive Motor” that shows how to do this. It would be a lot of disassembly work, but for someone with good assembly skills could be easier in the long run.

Hopefully most folks out there who replace the idler pulley arm on a dryer will find an easier situation than I did. But for any who have to deal with a stripped mounting screw, I hope this summary will help you resolve it.

I didn't think it would fit as it looked bigger then the old one, I called the service department and they were very helpful. They made note of the fact that I had called with questions in case I had to call again, but it worked, and no one laughed at me. It was very nice of them. Thank you for all the help

Per instructions I printed off online: took off door, then the front panel. Pulled out the old switch/button, connected the new switch/button, made sure the new button was working; put the panel back on then the door and DONE!

Replaced both rollers,shafts, bearings and snap rings.

I removed the front 2 screws witha phillips shorty due to there proximity to the floor. I removed the heater plate the wiring and the heating element in about 10 minutes, the only issue I had was sue to the fact that the heater is 2 pieces and not totally cylindrical it was kind of a pain to get it back into the hole on the back side, I ended up having to form it better into a circle so that I could get it in. After that the rest putting it back together was no big deal. The unit now works great.

I had replaced belt, but the noise continued. Ordered new rollers and washer. Removed the front panel by tipping the dryer back against the wall and removing two screws at the bottom of the panel. Tipping the dryer makes it easy to remove the front panel. Removed the front drum support by removing four (4) screws. I was then able to just move the drum enough to have access to the rollers. Didn't even have to remove the belt. Replaced the rollers. Needed special pliers to remove and replace the retaining rings. Put the drum back into position and mounted the front drum support. Tightened four screws and then put the front panel back on. Plugged it in and tested it. Problem solved. Took about 35 minutes. Thanks

I removed the cover from the control panel, took out the schematic, removed the rear cover by the motor, followed the schematic, powered the heater by taking the blue hot leg wire off the right side of the switch and touching it to the black lead for the heater on the left side, and I could hear the heater power on. Since bypassing the motor start switch powered the heater, I ordered the part. When it came, I installed it in about 5 minutes and the dryer worked perfectly.

Undid two screws in lower front of dryer and popped off front. Removed screws holding lint screen duct and brackets supporting tumbler and removed duct and tumbler quite easily. Pulled, cleaned and oiled rear rollers, replaced front glides, and thoroughly cleaned exhaust duct of lint. Put new belt into position on the roller before sliding tumbler back in, then pulled belt over tumbler as it went in. Be careful to follow belt path directions correctly.
Key to this repair was obtaining the parts so easily from Parts Select.com. Ordered at 2pm and had them 2pm the following day. Unbelievable! These machines are relatively simple to keep running when the parts are available so easily. Thanks for great service.

I removed the front panel (two screws at bottom, then lifted bottom toward me until the top holders slid out). Then I unscrewed the front assembly that holds the dryer drum (four screws), first propping the drum from below so it would stay in place. I removed the blower housing (seven screws) and could see that the blower wheel was loose on the spindle. The 'D' shaped fitting had rounded out. A pair of snap ring pliers made removing the retaining ring and the wheel clamp a cinch and saved a good deal of teeth gnashing. I slid on the new blower wheel and then did everything in reverse. One caution: be sure the drum is pushed firmly up and back when reattaching the front assembly. (It can be done successfully with two hands). I had to re-do this part of the reassembly because the bottom of the drum was rubbing against the blower assembly. Once that was corrected, the dryer ran noiselessly. Thank goodness for PartSelect's diagrams. They're invaluable.

Unplug the dryer. Remove two screws to remove the front drum housing. Remove 4 screws to remove the front drum housing. The front panel and front drum housing do not need to be unwired to work on the blower. Loosen wire harnesses and move panel and housing out of the way. Remove 2 spring clips holding the blower assembly to the motor shaft. Remove blower. Install new blower and re-assemble in the reverse order. The other stories written on the subject were spot on. This repair also made the clothes dry more quickly. I did not realize that long before the ryer made noise, there was a reduction in air flow. A simple vacuum switch to monitor air flow would tell you when there is a problem or that the filter/duct needs to be cleaned.

My wife had to help me due to a recent back surgery that I had.

1. Disconnet power. Then if you have room, slide dryer away from wall far enough to tilt it slightly back. We had to do this to remove the two lower front panle philips head scres due to my screwdriver length. If you have a stubby, then you don't need to do this. Remove by pulling out on bottom until the two clips at top disengage from dryer top panel.
2. We removed the four 1/4" head sheet metal screws that hold the front tub support panel (with lint screen). Be carefull of wiring. One moisture sensor wire has to be removed from front cover on lower right side near bottom of tub opening. The remaing wires on left side are long enough to leave them attached and "swing" front panel to your left and in my case, lay it back uprite against the washer front.
3. We slid the tub forward enough to lay old belt down so I could see how it was routed around drive. I wanted to verify paperwork that came with new belt. We then set entire tub out of dryer. You might want to take it to another room if you laundry room is cramped.
4. We removed the nut from back of each support roller shaft, I believe it was 3/8 hex. Then reveresed this procedure to install the new roller and shaft. It was easier to assembly rollers before installing as a unit.
5. I removed the old belt and confirmed its length to new belt. I then installed the new belt over drive sheave and tensioner.
6. We then installed the tub and worked belt around it while keeping it on the drive sheave and tensioner pulley. Had to kind of stick my head into tub to start belt unto it.
7. We checked tub front and rear felt seals and I would recomment\d changing these if your dryer is older than 10 years, we did not have then so kept old ones.
8. We replaced the front tub support and installed the four sheet metal screws.
9. We replaced the front cover and installed the two lower philips head screws.
10. Re-connected power and tested operation.

I UNPLUGGED TH UNIT.Removed the 2 screws holding the front panel in place, disconnected the electrical leads on the panel. These screws are located on each side of the panel 3 in. from the bottom. Removed the 4 screws holding the shroud. Disconnected the ground wire on the shroud & set both aside. Installed the new belt per the diagram & instructions. Turned the tumbler by hand a few times to verify proper installation. Re-installed the shroud & front panel including reconnecting the leads & ground wire. You need to use both hands in a tight space to install the belt on the pulley & guide(a littledificult) The new belt fit perfectly & the instructions were easy to follow & accurate.

I had my oldest son who was home from college help me. We removed the front face of the dryer and put the unit on it's back. We removed the door switch and the blower unit. I didn't get a good look at how the belt was routed when we removed the drum but was able to figure it out when we put it back together. Not only was the belt frayed and dry rotted, the blower squirrel cage was free-wheeling on the shaft. I found a tab of metal I was able to insert in the flat of the shaft between the cage bushing and the shaft and I put the squeeze ring and snap ring back in place. We also discovered the source of much of the rattling noise we had grown accustomed to was actually change pieces trapped under the drum ribs. We removed them and put the ribs back in place and we installed the new belt and figured out how the belt routed around the shaft and tensioning pulley. We cleaned all the trapped lint out of the dryer and reassembled the unit. It now works like new. Thanks!

After viewing repair video I used those instructions, after removing drum place new belt on drum, I used scotch tape to hold belt in place, tape belt with 2 inch strip about every foot around drum, leave extra belt that connects to drive motor folded down and taped to drum. After installing drum connect belt to drive motor and roll drum to remove tape. This will keep belt from sliding out of place on drum while installing.