Models > KEYE770BWH2 > Instructions

KEYE770BWH2 KitchenAid Dryer - Instructions

Jump to:

All Instructions for the KEYE770BWH2
91 - 105 of 2188
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Customer:
Eric from West Chester, PA
Parts Used:
W10820036
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Washer stopped working mid cycle restarts after resetting lid
Repair went well, but my switch only had one contact on the non common end. The new switch had two contacts. One is for operation with lid open and one for lid closed. Make sure to connect to the lid closed contact and the common on the other end and leave the lid open contact unused.
11 of 16 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer:
Ronald from Oakdale, CT
Parts Used:
341241
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Dryer belt broke- drum would not turn
This was so much easier than I though it was going to be. Pulled up on the top part of the dryer and folded it over to the back. Removed 2 screws for the front panel and disconnected some wires. Laying down I fed the new belt on and made sure the tensioner was put back into the right spot, because when the belt broke the tensioner sprung to the other end of its travel. Put everything back together. This was made super easy because you guys had the parts and the shipping was super fast. Alot of the local shops in the area didnt even carry the belt or were not helpful..
10 of 13 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer:
Luke from Elmira, NY
Parts Used:
WP3387134
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Dryer would leave clothes damp
First, I unplugged the dyer and then I removed all of the screws for the panel that covers the rear of the dryer. This exposed the cycling thermostat's location. I then removed the wires, one at a time so I would be able to put them back on in the same place. Then I removed the one screw using a nut driver and then put the new cycling thermostat in place. It was pretty easy.
11 of 16 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer:
John from Midland, TX
Parts Used:
279827
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Old motor was making noise and tripping after a few minutes
I disassembled the dryer once to clean the motor and compartment. After reasembly, the problem persistes. I ordered the motor and the second diasasssembly was accomplished in 10 minutes and the entire job took 45 minutes and the dryer was running like new. Tip- Leave the motor secured while removing the blower fan.
10 of 13 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer:
Theresa from Norfolk, VA
Parts Used:
279570
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
The old door catch failed. Clothes won't dry with door open !
Old door catch came out, new one slipped in. All works great.
8 of 8 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer:
Martin from Lynchburg, VA
Parts Used:
341241, 279408
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
Dryer had quit turning
I first disconnected the power cord and the vent hose. I removed the screws on the top of the back side to raise the top of the unit. There are also 2 screws holding the lint filter shoot which were also removed to allow the top to be lifted up. Its not necessary to remove the top since this would require disconnecting the wiring harness etc.

Next I removed the 2 screws located on the top-inside surface, which connect the front panel to the unit. After these were removed, the front panel lifts up and off--there are two clips which slid free on the bottom of the unit. The shut off switch on the door has to be disconnected to remove the panel.

With the front panel removed, the drum can be removed. I vacuumed out the interior and retrieved the idle pulley which had popped loose when the belt broke.

I removed the old rear drum seal and cleaned the edge with some brake cleaner solvent and steel wool. I then wiped the edge with paper towel and more brake cleaner to remove any oily residues. Before applying the glue, I test fit the seal which turned out to be a bit tight, so I stretched it a bit around the drum until it would fit on easily.

I used a disposible glue brush to spread a thin layer of the contact cement along the edge of the drum. By the time I finished one round, the glue was dry where I had started and so I did a second thin coat.

I then oriented the seal as per the directions and began fitting onto the edge trying to keep the free felt surface from getting into the glue. By the time I had reach the opposite side, the belt was pretty tight and so I had to stretch it a bit to get it to go on. I then worked my way around the edge a final time insuring that the seal was positioned correctly all the way around and the glue was pressed tight. I let the glue set for several hours before reassembling.

After the glue was dry, I put the drum back into the unit and worked the seal up onto the circular back panel until the groove on the drum was correctly positioned on the rear rollers. I propped the front edge of the drum on two 2 in rolls of duck tape so that I could rotate the drum freely several times. I checked the outside and inside to be sure that the seal was not turned under any place.

Finally, I slipped the new belt over the drum and past my 2 rolls of tape and positioned it groove side in over the drum. I then reinserted the tensioning pulling back into the slot just in front of the motor. The pulley goes just to the left of the motor pulley, the end of the tap on the base inserts in a slot and then 2 pins rest in a second slot to the right of the first. A loop of the belt then passes through underneath the pulley and then over the motor pulley. This requires pulling the tensioning pulling pulley towards the motor to get enough slack. I then rotated the drum several times and made sure that the belt was not twisted and the groove side was towards the drum.

To help hold the drum up while I was fitting the front panel. I supported the drum with a piece of 2 in tape run from the top/front edge of the drum to the back panel of the unit. I removed my two rolls of tape from under the unit, slipped the front panel back onto the two bottom clips, and then worked the front open of the drum over the front seal by opening the door and pushing from the inside and rotating the drum. I replugged the door switch and made sure the wire clips were secure.

I then replaced the 2 screws to hold the front panel. I put the top back down and resecured the screws on the back before reattaching the hose and replugging the unit. I test ran the unit for several minutes empty, listening for weird noises that would indicate something didn't go together correctly.
8 of 8 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer:
Derek from Missouri City, TX
Parts Used:
341241, 279827
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Socket set, Wrench (Adjustable), Wrench set
Humming noise then quit after pushing start. Drum would not turn manually.
Looking at the schematics, it wasn't clear exactly where the motor was located. I took off the rear panel thinking I could get to the motor through the blower. Realizing that was a no-go, I did some web searching and found that the lint screen chute had to be unscrewed, the top had to be lifted to gain access to the top 2 screws holding the front panel to to the main body. The barrel was then dropped and the rib belt removed from around it so I could set it aside. The clips were removed from the front and the back of the motor to gain access to the blower shaft. .The motor shaft is screwed into the blower shaft but it took me a while to figure out how to grab the blower shaft( made of hardened plastic?) with an adjustable wrench while torquing the end of the shaft with a (3/4"?) socket wrench. Access to the rear was rough, but getting the motor out an back in was easy. The spring tensioner for the belt was the next hurdle. With the s-curve facing outward and clipped to the base, the belt with the rib side wrapped around the barrel, the belt was slid between the roller and the tensioner bracket and wrapped around the motor drive rib side inward. I had to take the old motor to kind of prop up the barrel so I could at least see the tensioner and motor interface. I had to do a balance trick where I held the barrel up while centering it to the belt and the rear panel while ensuring the cloth seal was seated to the outside of the chamber. The front panel went on, and the front cloth seal was seated by spinning the barrel. The rest was just a matter of reversing the steps. Tons of lint/dust is probably what crashed this motor. Disassembling the front and the back allowed a thorough clean up - vacuuming and wipe down. Should go another 10 years/
8 of 8 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer:
Ryan from INDIANAPOLIS, IN
Parts Used:
279838, 279457
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
Heating Element went bad, melting a wire
*as with all electrical repairs I unplugged dryer from the outlet*

I disconnected the wires to the heating element, removed the 2 nut screws holding the heating element in place and removed the defective heating element. It looked like the heating element had darkened on the lower end and the wire terminals definitely looked like they had built some resistance that lead to the connection wire melting.

I slid the new heating element in and replaced the 2 screws. I cut the melted portion of the connection wire about 1/2" beyond the melted area and stripped the wire jacket exposing clean wire. I took the connection kit & clean wire lead, divided the wires into 2 groups on each end and braided them together and twisted them to a hand tight grouping. I then took the lead cap and twisted into onto the braided wire connection until it was also hand tight and snug.

I then reconnected the heating element connection wire back to the terminal end of the heating element and made sure all connections were snug.

I plugged the dryer back in, reset the dryer by turning the dial to a timed setting then back to off. I set the heat to low turned the dial to a time dry and turned on the dryer to ensure the element heated up and that the wired connection was secure. After 20 - 30 seconds, the element maintained heat and no issues were found with the fixed wire.

I replaced the dryer back and all screws and reconnected the vent hose. Dryer has worked great for the last few weeks with no issues. I was really surprised it was that easy to fix.
8 of 8 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer:
Timothy from Anderson, IN
Parts Used:
WP3387134, 279816
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Dryer would spin but no heat
First I unplugged the dryer from 240V and removed the back cover upper (behind the switch) and lower (exposing the remainder of the parts)

Inside the upper section was a folded wiring diagram of the dryer (don't know if this was courtesy of Whirlpool or another individual, but it was a very nice touch.)

I did a resistance measurement across the heating coil and found out it was fine. I then plugged the dryer back in and carefully took voltage measurements from one phase of power (this was easily accessed where the power comes in to the dryer, just be careful not to touch or short the wires)

I had an assistant turn on the dryer (this makes things go a little faster, as you are behind the dryer otherwise) and checked for 240V across the heater coil.

Once I did not have this, I kept one lead on the left side wire (one of the power phases coming into the dryer) and moved the other lead to the left (as viewed on the wiring diagram) until I no longer had 240V. This identified the faulty component as the Thermostat High-Limit, non resetable.

I ordered the kit with the High Limit NR and High limit Thermostat (as both had to be bad). I also ordered the 150 degree cycling thermostat (although this was not necessary - for <$20 I opted to replace it as well)

Removing wires one at a time, each component is fairly easy to replace.

My only complaint is that with the combo kit, the wire attachment is a little different that the original component and requires you to cut an existing wire and crimp a different terminal to allow all three wires on the High Limit thermostat (250 degrees) to be attached. There is little to show you how exactly the crimp is to be connected (it goes on the smaller of the three wires - DO NOT CUT the jumper provided and USE A GOOD CRIMPER - not the $2 variety, or you'll be getting a new connector!!) The connector provided is designed for some strain relief from one connector to the other, however) An additional jumper with the appropriate connectors already attached would be a nicer design.

Also, make sure you do NOT screw in the smaller cover that covers the power in until you place the entire lower half cover back on the dryer (unless you want to take it off a second time, as I did...) as it uses a common screw to hold both in place.

Overall, fairly easy to do with a minimum of tools, straight blade screwdriver to remove stubborn wire connectors (esp. for HT thermostat 250), ratchet and socket for quick removal and replacement of covers, and a good T&B style crimper ($10-$20 at your local hardware and well worth it even if you only use it a couple of times)

30 minutes and done - the dryer now cranks out the heat and the advanced settings (Auto dry) work great - no more 2-3 times throug to get things dry.

If you have a minimum of mechanical ability and a little bit of electronic troubleshooting skill, you can check and repair this youself and save about an $80-$100 service call.

Thanks to Part Select for the diagram of the dryer layout as well!! (Schematic would be nice if available online, though!)

Shipped the part in about 2 days from order time, as well. Will be back (hopefully not soon, though, as something has to break first!!!)

Be safe and good luck!

(One last note: Make sure your lint trap is clear including the hose - either due to build up or a lazy kid...as this probably caused the failure as heat could not escape...)
8 of 8 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer:
Steven from Bridgewater, MA
Parts Used:
WP691366, 341241
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Broken dryer belt
Prop up the hood of the dryer with flat bar. Take out 2 screws holding dryer front end and 2 switch screws for dryer light inside dryer door. Secure dryer drum with bungee cord. Lift front end and remove. Remove broken belt. Route new belt over drum and pass underneatch idler pulley at botttom of dryer. Apply pressure to idler pulley w/one hand while securing belt around motor with the other. Make sure drum seals are snug between front and back of dryer while putting everything back together.
Have confidence. This is a very easy fix.
10 of 14 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer:
Oscar from Dallas, TX
Parts Used:
WP691366
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Busted Dryer Belt
I order a new belt and I watched the video instructions on how to replace it, follow the instructions, removed the top and took out the dryer tumbler or can, found a broken idler pulley, order a new one, got it in about two days, replaced all the parts and now its working like a new dryer, I called several repair shops and I got estimates from $65 to $150, I spend less than $35 and it took me about 35 minutes to install and I got it fixed..
8 of 8 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer:
Jeff from Wausau, WI
Parts Used:
WP348721
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Broken Door Handle on Front of Dryer
Do to age and heat the dryer door handle was brittle and broke. Ordering was easy on line. Part was delivered faster tan expected. Oh and the repair time, Less than 1-minute.

Thanks for the great service.
13 of 24 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer:
Laurie from Natick, MA
Parts Used:
WP3392519
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Dryer was working but not generating heat.
I was reluctant to call a repair service. Typically when an appliance is as old as my dryer (14 years old), service people encourage you to replace, not repair. I had replaced the dryer's motor within the last 5 years and believed my dryer still had life to it. At first, I tried cleaning the lint build up from the dryer cavity and hoses. This worked but only for a couple of days. After reading other successful repair stories on the website, I decided to try replacing the thermal fuse. It was so easy. The part was easily identifiable. It was just a little hard to yank off the connecting wires. Good as new and no service call.
8 of 9 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer:
CG from DEMING, NM
Parts Used:
WP694089, WP660658, 279827
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
The wiring on the new motor is not compatible with older motor (ours is over 30 years old) so we had to clip off old connectors and wire on new ones. There was only one motor clamp (should have read description more closely). The new one was difficult to put on. This would only be a one hour job if
Numbet one - unplugged the dryer. Then disassembled dryer (front panel, loosened vent from top panel and removed drum). Removed motor after carefully documenting wires and their corresponding numbers, along with pictures. Read directions several times to assure we understood process. Followed instructions for replacing connectors. Used pliers and screwdriver to install motor clips. This took numerous, patient attempts. We also had to partially remove the vent in order to reinstall the motor. Then replaced drum, front cover, reattached vent to top cover. Reattached outside vent hose. Plugged dryer in and tested it. Motor replacement worked fine and fixed the problem (squealing).
8 of 9 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer:
Paul from Athens, TX
Parts Used:
341241
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
dryer drum belt broke
I needed to remove the front lower cover, very easy as it is held on with clips only so I used a flat head screw driver to pop it off. I had to remove the lint filter and then there are two screws attaching the top cover of the dryer to the internal lint filter tray. The top of the dryer can then be opened front to back I again used the flat head screw driver to pop the top open as it has two clips at the front corners. It helps to have someone to hold it open or a rod of some type to keep it open. You can now lay the belt on the top of the drum and work it down the back side by pulling forward on the drum itself to seperate the drum from the seal that presses aginst the back side of the drum. I then went from the lower front to retrieve the belt now draped over the drum and pinched the belt to pass it through the tensioner and over the drive pulley. looking at it from the front the belt will come down the right side of the drum under the tensioner pulley around the drive pulley across the bottom of the drum and up the left side. The belt sits almost in the middle of the drum not against the back lip where there is a groove that might be confused as a place for the belt to ride that is where the seal sits then reverse the process to reattach the top to lint tunnel and reattach front cover and you are good to go . i would suggest vaccuming any old dust/ lint whlie everything is open as this reduces the chance for catching on fire I was supprised as to how much lint was loose inside the dryer cavity itself and our dryer is gas and the flame is an open flame.
7 of 7 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
All Instructions for the KEYE770BWH2
91 - 105 of 2188