PTMX910EMWW0 General Electric Dryer - Instructions
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- Customer:
- MARIE from SAUGUS, MA
- Parts Used:
- WE05X20431, WE5M48
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Had to use y tube
After speaking with your representative and him explaining how to me how simple it would be to switch out this light socket myself. I went on y tube went through the instructions and had to go buy a new dryer. And before you jump to any conclusions I can and do repair and and all of things around my house. I will NEVER purchase anything from you company again ander the pretense that it is so simple. This should have been told to me that an election should have done the job!!!!!! Now not only am I out the money I paid your company but I’m out the money I shelled out for a whole new dryer. I am a very angry customer and I would never recommend you to anyone!!! EVER!!!
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- Customer:
- tim from NEW PRT RCHY, FL
- Parts Used:
- WE03X29897
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
evidently the pulley spring on video was very very very weak
the pulley spring took so much pressure to hold it down it took 3 men and a boy to hold it and place it in position to to get the belt on. Also there is not enough room to get your arms and hands in without getting some small cuts.Ultimately I removed the screws in the back of the dryer and spread the side of the dryer out to gain proper access. It was an easy repair if the spring would not have been so strong.
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- Customer:
- Mary from Poughkeepsie, NY
- Parts Used:
- WE3M26, WE03X37318
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Dryer started to thump and scrape
First and most important - safety. Either unplug the dryer or shut off the circuit breaker. Remove the two screws to the top cover. To locate these screws just open the door as they are located at the top of the door opening. Remove screws and lift up the top cover and carefully pull towards you. Place to the side away from the work area. This now will expose two screws within the side panels holding the front door and front housing. Remove the two screws, lift up and out to remove front housing assemble. Be careful when you remove as the wiring to the light fixture is included. Just remove cover and place side ways close to the dryer.
Remove the bulb then remove the white plastic drum bearing (snaps out or in when replacing with a flat screwdriver).
Prior to installing the new drum bearing install the four white slide strips on top of the drum bearing. Review the old parts for comparison. These actually act as the bushings between the drum bearing and the clothes drum. Please keep in mind the slides do not come with the drum bearing when ordering. You must order seperately. Once the new assemble is snapped into the metal front cover/door now you can re-assemble. While you have the drum exposed it's a good time to check the belt for wear. Sometimes a worn or ripped belt can be the same symptom of the thumpimg sound. For the assemble just reverse all the earlier steps. Plug cord back in or turn on the circuit breaker and run the dryer. You should be good to go for more years of service.
Remove the bulb then remove the white plastic drum bearing (snaps out or in when replacing with a flat screwdriver).
Prior to installing the new drum bearing install the four white slide strips on top of the drum bearing. Review the old parts for comparison. These actually act as the bushings between the drum bearing and the clothes drum. Please keep in mind the slides do not come with the drum bearing when ordering. You must order seperately. Once the new assemble is snapped into the metal front cover/door now you can re-assemble. While you have the drum exposed it's a good time to check the belt for wear. Sometimes a worn or ripped belt can be the same symptom of the thumpimg sound. For the assemble just reverse all the earlier steps. Plug cord back in or turn on the circuit breaker and run the dryer. You should be good to go for more years of service.
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- Customer:
- Robert from Louisville, KY
- Parts Used:
- WE3M26
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Dryer was not heating at any level and it was making noise while rotating
First, I unplugged the dryer, pulled it out into an open area. I then removed the vent hose. I opened the front door and removed the 2 screws that hold the top panel down. Once removed, I lifted off the top which exposed the drum. Next, I remove the 2 screws along each side that allows the front door panel to detached. I noticed that there was damage to the plastic bearing and 3 bearing pads were missing. That was the source of the noise. Once the door panel is lifted off the cabinet, the wires to the safety switch must be pulled off so the door can be set aside out of the way. Then I went to the rear and remove 2 more screws that gave access to the motor, wiring and the tensioner for the dryer belt. Once I gained access to the belt, I slipped it off the tensioner and drive pulley. This allows the drum to be removed from the cabinet. WE wrestled the drum out before realizing that we should have removed another 2 screws securing the sides of the dryer to a cross support under the front of the drum. This would have made the removal of the drum much easier. Once the drum was removed, I had access to the heating coils. Upon examining, I saw that both had burned out at the far left terminals. Directions that came with the new heating elements gave clear instructions on how to install. It's a little daunting to thread both elements through all the insulators, but patience paid off. Everything went back together easily and the dryer started up and heated up just like new.
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- Customer:
- rodney from VANCEBORO, NC
- Parts Used:
- WE03X29897
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
belt broke on dryer
good replacement procedure on you tube.
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- Customer:
- Scott from Poughkeepsie, NY
- Parts Used:
- WE03X29897
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Dryer Not Starting
First I replaced the timer, but dryer still did not start. took apart dryer, jumper out door and componet near motor to see what problem was and to be able to run dryer while opened up. Actually motor had seized up just enough to not allow motor to start rotating. Lubricated motor shaft and rotated motor for oil to work its way in. Tried starting again and motor started. Buttoned dryer back up and reconnected wires to appropriate places and started dryer again and again.Worked for 4 loads of laundry and still working for 3 loads on Wednesday. Working fine
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- Customer:
- Patrick from Albuquerque, NM
- Parts Used:
- WE03X37317
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Dryer was making a loud squealing noise.
I replaced the dryer bearing ( a plastic part) and all of the slides on the bearing. It now operates like new.
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- Customer:
- Barry from WARRIOR, AL
- Parts Used:
- WE18X25100
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Purchased a used dryer & lint filter had holes due to rust
On my GE Dryer the lint filter is located inside the door at the bottom. The filter can just be pulled out by hand & a new one pushed into place
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- Customer:
- Thomas from Wake Forest, NC
- Parts Used:
- WE18X25100
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
old screen was not sealing properly
Replaced new screen in place of old one.
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- Customer:
- Carol from Simpsonville, SC
- Parts Used:
- WE03X37317
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Rubbing noise while dryer was running
Removed too of dryer and placed the parts on. Runs like a brand new one. Thanks so much!
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- Customer:
- CHRISTOPHER from PHENIX CITY, AL
- Parts Used:
- WE1X1192
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
I broke the door strike on the dryer.
Wife was out of town, visiting family. I broke the door strike by wedging the dryer door between the laundry room door, closed the laundry room door and it snapped the door strike breaking it. I ordered the part, and it shipped fast using the standard shipping, nothing fancy. Grabbed a pair of pliers and pushed the new door strike into place. It snapped right in, fits and works perfect like nothing ever happened. The wife will never know :)
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- Customer:
- Doug from INMAN, SC
- Parts Used:
- WE18X25100
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Old lint filter had deteriorated
Removed old one, inserted new one in slot. Just have to be sure it's turned in the right direction.
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- Customer:
- Donnie from KATY, TX
- Parts Used:
- WE4M533
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Dryer timer kept cutting off
Ordered new timer and installed . Really easy
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- Customer:
- Carole from Wynnewood, PA
- Parts Used:
- WE05X20431
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
light bulb dead
remove the old one and put the new one...!!! Easy
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- Customer:
- Glenn from Crown Point, IN
- Parts Used:
- WE3M26, WE03X37317, WE03X37318
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
dryer making high pitch squeal
Remove top (2 screws) and front (2 screws), snap out old drum bearing, put new slides in new drum bearing and install in dryer. Reinstall front and top of dryer.
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