DU400CWDB5 Whirlpool Dishwasher - Instructions
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- Customer:
- terry from independence, MO
- Parts Used:
- 4386996A
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
seal was leaking from not being used for over a year
turn off power to unit
open the front to remove washer arm and nut
turn unit on its front
looseing the pump assembly from connections
and motor
replaced parts reversed order of assembly
done
cost was much cheaper than other places
one place wanted $160.00 another
place wanted $130.00
with your parts i fixed it for $61.00 that included two day shipping
thanks i will shop here again
open the front to remove washer arm and nut
turn unit on its front
looseing the pump assembly from connections
and motor
replaced parts reversed order of assembly
done
cost was much cheaper than other places
one place wanted $160.00 another
place wanted $130.00
with your parts i fixed it for $61.00 that included two day shipping
thanks i will shop here again
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water leak at pump house and drive motor shaft interface
after removeing the mounting and trim screws,water lines and associated wiring, the unit slide easily from under the counter then the fun began.
After several years of being exposed to the terrible water here the parts had become covered in lyme scale.
to make a long story short, most of the parts came out with minor difficulty however the pump motor shaft had corroded and lodged into the pump impellar.
This made removal of the pump motor impossible with out cutting off the end of the impellar and driving the pump motor shaft out.
This is NOT something you want to do.
It seems the engineer who designed the pump motor had it's casing made of plastic.
Driving the pump motor shaft out of the impellar caused the back of the motor houseing to break thus rendering the pump motor useless.
Lesson: If it becomes necessary to cut off the impellar of in the pump housing you must completely split the impellar in two parts.
This I repeat is NOT something you want to do.
I recommend replaceing both motor and pump assembly as a unit.
After several years of being exposed to the terrible water here the parts had become covered in lyme scale.
to make a long story short, most of the parts came out with minor difficulty however the pump motor shaft had corroded and lodged into the pump impellar.
This made removal of the pump motor impossible with out cutting off the end of the impellar and driving the pump motor shaft out.
This is NOT something you want to do.
It seems the engineer who designed the pump motor had it's casing made of plastic.
Driving the pump motor shaft out of the impellar caused the back of the motor houseing to break thus rendering the pump motor useless.
Lesson: If it becomes necessary to cut off the impellar of in the pump housing you must completely split the impellar in two parts.
This I repeat is NOT something you want to do.
I recommend replaceing both motor and pump assembly as a unit.
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- Customer:
- george from ten mile, TN
- Parts Used:
- WP3378138
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
soap door on dishwasher broken
Got the new door and tried to put it on. The door went on very easily. However, there's a spring that opens the door when the main wash cycle comes around. I never did get that spring right. None of the drawings showed the correct position and after an hour of trying to get it to work right, I gave up. The door comes open slightly (but not because of the spring) when it's time, and the liquid soap runs out due to gravity. But I wouldn't try to use soap powder because the door doesn't come open far enough.
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- Customer:
- Stephen from Park Ridge, NJ
- Parts Used:
- W10844024
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable), Wrench set
Bad Water Inlet Valve
No Water supply to Dishwasher. Turned off main Supply valve under sink.First took off old Diswasher supply valve and repaired it by cleaning it and it worked for two weeks. I ordered the part, but then cancelled it and Partselect service was great and cancelled it immediately. After it went down after 2 weeks I re-ordered it and it came in 4 days.
To Take this part off I removed mounting scews with nut driver, disconeected electronic plug connector, removed the compression fitting from the water supply and removed the outlet hose..reversed all of the above to install.
To Take this part off I removed mounting scews with nut driver, disconeected electronic plug connector, removed the compression fitting from the water supply and removed the outlet hose..reversed all of the above to install.
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- Customer:
- Carla from BON AQUA, TN
- Parts Used:
- WP3378149
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The Latch Plate was broken
Very easy repair. I gently removed the rubber seal at the top of the tub. here I found the 2 holes to screw the new plate into place. Put the seal back over the hole and job done. Thanks for all the help from the very supportive staff. Yes, a woman did this repair. Dishwasher working like brand new!
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- Customer:
- Howard from Sayre, PA
- Parts Used:
- WP3374077
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Original drain hose developed a leak
The repair went well with the major problem being I replaced the drain hose without removing the dishwasher from it's position. Due to this I removed the drain end with out being able to see the hose and put it back on by feel. Over all I was back up and running with in 30 minutes and everything has worked very well so far.
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- Customer:
- John from WESTERVILLE, OH
- Parts Used:
- WP8066018
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
The spring on the detergenet dispenser box door failed and needed replaced
The old spring on the detergent dispenser box door failed and the dispenser door would not pop open at the right time in the wash cycle.
Ordering the new spring was easy on the website. Need dishwasher model number, stock number and serial number.
Hint - Order at least 2 springs! They are not expensive.
I followed the instructions in the video. I could get the spring on the spindle correctly but could not get the two spring prongs to catch to create spring tension on the door without using a thin knife blade to carefully push each prong to where it caught on the dispenser door.
I needed to slide the prongs slowly and carefully to get them to catch on the door. This distorted the spring. That's why you really need two springs. I then used needle nose pliers to pull the latching part of the spring to catch on the inner door. That distorts the spring, too.
So you really need two springs. One spring to learn how to do it and a second one to replace the one you distorted as you learned.
Take care
Ordering the new spring was easy on the website. Need dishwasher model number, stock number and serial number.
Hint - Order at least 2 springs! They are not expensive.
I followed the instructions in the video. I could get the spring on the spindle correctly but could not get the two spring prongs to catch to create spring tension on the door without using a thin knife blade to carefully push each prong to where it caught on the dispenser door.
I needed to slide the prongs slowly and carefully to get them to catch on the door. This distorted the spring. That's why you really need two springs. I then used needle nose pliers to pull the latching part of the spring to catch on the inner door. That distorts the spring, too.
So you really need two springs. One spring to learn how to do it and a second one to replace the one you distorted as you learned.
Take care
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- Customer:
- Lee from CHANDLER, AZ
- Parts Used:
- 4386996A
- Difficulty Level:
- Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Dishwasher leaking from underneath from pump housing seals
Followed the helpful instructional video that is included in the installation instructions here on this site. Had to drill out impeller to remove it due to 20 yr. old dishwasher w/ signs of hard water attack on the motor drive shaft. New part installation was quick, once the old impeller was completely removed and internal housing was cleaned.
Before installing new parts, make sure to flush out & clean internal pump housing to remove any loose debris and/or signs of rust, and carefully clean motor shaft & seal seat surface.
Also found heavy limescale buildup and soap residue on pump seal grommet & seal surface on the upper lip of the pump housing. Grommet is discontinued, but it cleaned up well along w/ seal surfaces, after soaking in white vinegar and employing a light scrub along the circumference of the seal (Not radially or perpendicular to the seal surface).
Before installing new parts, make sure to flush out & clean internal pump housing to remove any loose debris and/or signs of rust, and carefully clean motor shaft & seal seat surface.
Also found heavy limescale buildup and soap residue on pump seal grommet & seal surface on the upper lip of the pump housing. Grommet is discontinued, but it cleaned up well along w/ seal surfaces, after soaking in white vinegar and employing a light scrub along the circumference of the seal (Not radially or perpendicular to the seal surface).
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- Customer:
- carol from BATESVILLE, IN
- Parts Used:
- WP3378134
- Difficulty Level:
- Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
MY RINSE AID CAP WAS MISSING
I ORDERED THE PART THAT WAS EASY BUT WHILE THE MACHINE WAS USED FOR HOW LONG I DON'T KNOW WITH OUT THE CAP IT GOT FILLED WITH FOOD AND JUNK. FIRST THING I HAD TO DO WAS EXAMIN THE DOOR AS TO HOW I COULD CLEAN THIS THING OUT. I REMOVED 6 SCREWS THAT HELD THE DOOR TOGETHER AND PULLED EASY CAUSE I DIDN'T KNOW WHAT I WAS GETTING INTO. NO PROBLEM THERE WAS NO ELECTRIC PLUGS HOOKED TO THE DOOR. I TOOK IT OUT SIDE AND STARTED USING VINIGAR AND POURING IT INTO THE HOLE AND SHAKING THEN TRYING TO GET IT BACK OUT. WELL THERE IS ONLY ONE POSITION THAT WILL LET THE VINEGAR BACK OUT. I HAD TO HOLD IT SIDEWAYS THEN TILT FORWARD AND IT WOULD RUN OUT AND BRING SOME JUNK WITH IT. THIS WAS A TIME CONSUMING PROCESS BEING YOU COULD NOT SEE INSIDE TO KNOW HOW MUCH JUNK WAS IN THERE. JUST POUR AND DUMP. AND DON'T FOR GET TO SHAKE TO LOOSEN ANY THING LEFT INSIDE.LOL I WAS VERY PROUD OF MYSELF NOT KNOWING FOR SURE IF I FIXED IT OR NOT BUT I TOOK A SHOT I HAD. I DID SOME SCRUBBING AND DEGREASING ON THE UNDERSIDE OF THE BOTTOM OF THE DOOR BEFORE I REASSEMBLED IT. THAT WAS EASY AND I CROSSED MY FINGERS ANY WAY. I GOT OUT MY NEW PART AND THE JET DRY I BOUGHT AND STATED TO FILL THE DISPENSER AND IT TOOK HALF THE BOTTLE.YEA !!! I PUT THE CAP ON AND COULDN'T WAIT TO DO A LOAD OF DISHES. EVERY THING IS LOOKING GOOD NOW. THANK YOU PART SELECT FOR MAKING GETTING THE PARTS I NEEDED SO EASY AND SHOWING DIAGRAMS SO I HAD THE RIGHT PART. I COULDN'T HAVE DONE IT WITH OUT YOU.
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SOAP DISPENSER DOOR DID NOT CLOSE.
WATCHED THE VIDEO FOR 2 MINUTES. REPLACED THE 3 PARTS IN LESS THAN A MINUTE. THANKS FOR THE VIDEOS.
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- Customer:
- ed from potomac, MD
- Parts Used:
- WP3378138
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
The soap dispenser lid was broken
I ordered a dishwasher soap dispenser "lid assembly". When it arrived, it was not an assembly at all but only a lid. I had to reorder a pin and spring, When i finally had every thing, it was an easy repair.
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- Customer:
- Gary from Winnemucca, NV
- Parts Used:
- WPW10509257
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
dish washer leaking
Pulled the old gasket out with needle nose pliers, cleaned the slot for the gasket, installed the new gasket, needed no tools. This repair took 5 min.
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- Customer:
- JOHN from IONIA, MI
- Parts Used:
- W11169039
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
cut wire in center sprayer to remove plastic holder for new basket
after that every thing went very well
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- Customer:
- Juan E from LOS LUNAS, NM
- Parts Used:
- 4386996A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
Dishwasher don't drain after cycle ends
follow the video, no problem, however, its still not draining after the cycle is finish now I don't know what to do.
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- Customer:
- Jonathan from Henderson, KY
- Parts Used:
- WPW10509257
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Door leaking water.
The old gasket around the door pulled out easily but was pretty nasty. While cleaning the channel out, kept finding more gunk that had built up. I decided to go ahead and take off the Inner Door. Used Torx driver to take off the screws. Found a tremendous amount of gunk built up. Was well worth taking the extra time to clean it all out. Replaced the Inner Door and put new gasket in channel. No more leaking!
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