DU850DWGQ2 Whirlpool Dishwasher - Instructions

Disconnected hoses (2) from pump housing. Disconnected pump housing from motor (3 allen screws, not too acessible). Unscrew spray arm from pump housing (this is done by hand; no tools as the "nut" is about 3" diameter and made of plastic) Open up the pump casing and replace impeller and the bearings on each side. The thing that takes some time is to mop the water that comes off at almost each step. There is probably an intelligent way to drain everything first. I did not order the large seal (kind of a large rubber donut, larger than a donut) between the arm and the pump and I shoiuld have as it was difficult to keep the old one from not leaking: Since by hand you cannot tighten the large nut very hard and tools could damage or break it. Applying upward pressure on the pump while tightening did it. (The pump and motor are all mounted on flexible mounts, like the heavy hoses connecting to the pump housing, so that there are no vibration.)

I entered the make and model of the dishwasher into the parts store. The part was located and ordered. Received the part a few days later. Fast, efficient way to go!

Only thing worth saying is that it was a perfect type and fit. Simply lifted the old one out and set the new one in place.
I was pleasantly surprised that it was identical to the old one.

had to replace the insides of a leaky pump

Both springs (8066018 and 3368999) were replaced as recommended in your troubleshooting guide, but did not resolve the problem. Finally the Dual Motor, 3374501, was replaced. During the above, the plastic face of the door fell off, which created a nuisance task before proceeding to fix the original problem. However, while replacing the motor, I realized the purpose of the two, T-shaped studs sticking out of the motor. It is absolutely necessary that these sit inside the slots which engages the sliding plastic cover, which is spring loaded, in order to engage the release of the soap dispenser door. It was truly a learning experience, but I got it done.

Ordered part, recieved part package, opened package, inserted screw cap rinse aid tank cover, twisted to close. Job completed. Time required about 15 seconds from opening package. Service was excellent and accurate. Thank you.

Reassembled lower access covers using the new screws purchased from parts direct, perfect fit replacement. Hardest part remembering how they fit Dishwasher.

I ordered the part. Sanpped it in. Fixed.

New one snapped right into place.

I looked online to see a video. Dad to pop lid off soap dispenser. Slide a plastic part to the left n the spring slide off. Video showed how to place prongs on spring . Then had to lift the upper part of spring to lift onto plastic part of soap dispenser. That was it.

Unfortunately it still doesn't work. I asked Ina email to your company for any suggestions, No reply.

I just snapped the old one off and snapped the new one on..

After cleaning the filter located on top left of door(used a screw driver to pry out) and following the install gasket video problem solved.

I had done a door on another brand a while back and thought it would be the same, WRONG. All I needed to do was 6 screws in the lower panels. It should have not taken me longer than 30 minutes.
2 screws in the floor panel, 2 screws in the lower L shaped panel, 2 screws in the bottom of the front panel to be replaced.
EASY

As described with instructions, removed original "bearing," installed replacement, removed original spring, installed replacement springs. Not difficult.

I removed the three screws holding the motor on the housing. Then I took the two hoses off and from inside the washer I unscrewed the ring at the base of the wand that holds the housing in place and removed it. I then replaced the impeller and seals and reversed the process to put it back together. Cost me 26.00 for parts and shipping. I couldnt imagine what anyone else would have charged. I will do business with PartsSelect again in the future.