DU9700XR4 Whirlpool Dishwasher - Instructions
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- Customer:
- Mary from Ballwin, MO
- Parts Used:
- 675806
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Socket set
Dishwasher will not drain.
Turned off electric to machine.Removed water with shop vac, Removed lower panel, removed drain hose from check valve and garbage disposal. using shop vac removed blockage from drain hose. Reconnected hose turned on electric cycled dishwasher. Didn't work. Turned off electric, removed water, removed basket, sprayer arm, pump cover, used a six point deep socket to hold impeller while removing 1/4 in. screw. Removed the impeller and found the problem.The lower impeller shaft is broke. removed separator, chopper blade and spring, removed pump cover and broken drain impeller and lower seal. Cleaned all old parts and installed new drain pump kit. Replaced spray arm , basket . Turned electric on, cycled the machine one time. Checked for leaks, replaced lower panels. Put away tools. Your video was very helpful. Your service was great. I received the parts the next day after ordering them. thank you. thank you.
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- Customer:
- Ruby from Saint Marys, GA
- Parts Used:
- 675238
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
missing part
screw it in then hook up the hose.
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- Customer:
- John from Taylor, TX
- Parts Used:
- W11086533
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Unfortunately, a mouse had made its home on top of our surround insulation. For hygienic reasons, I replaced the surround.
1. Turn off the electrical switch that powers the dishwasher. 2. Open the door of the dishwasher and find the two phillips head screws that secure the top of the dishwasher to the kitchen counter. 3. Remove the screws. 4. Gently move the machine side-by-side a bit while pulling it out onto the kitchen tile (be careful, the water-supply hose, electric cord, and dishwasher drain hose may not be long enough to allow you to pull it out very far - don't break or kink the hoses). 5. Remove (pull off) the black plastic fastener located on the bottom/rear of each side of the dishwasher. 6. Remove the old surround. 7. Lay the new wrap in place and secure with the two plastic fasteners. 8. Push back into place, secure the two screws, check your hoses.
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- Customer:
- omar from seattle, WA
- Parts Used:
- 675806
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
The motor was spinning freely and not pumping out the water.
We followed the excellent video until we couldn't remove the outlet impeller because the motor shaft was not being held by the failed impeller. We drilled small holes around the impeller shaft until we could break off the upper part of the pump shell. Then we could hold the motor shaft with a vice-grip pliers by squeezing the shaft of the remaing impeller piece. We then removed the retaining screw and the rest of the impeller. Then evrything went well by following the video. There was still a bit of doubt because we discarded more old parts then expected but the machine now works well and we see no leaks.
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- Customer:
- John from Parkville, MO
- Parts Used:
- 303650
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
clear/clean water filling bottom of dishwasher when not in use
This Whirlpool model has the water inlet valve located in the front left of the dishwasher. It was not necessary to remove the dishwasher from under the cabinet. Disconnect the power at the breaker box and turn off the water supply to the dishwasher. Place a towel under the Valve as there will be a small amount of drainage from the water lines and the Valve when disconnected. After removing the front plate on the bottom, I could easily access the 2 screws securing the Water Inlet Valve. Disconnect the water lines on the Inlet Valve and the power connection. . Mount the new Water Inlet Valve, re-connect the water lines and the power connection to the Valve. Turn on water supply and check for leaks. Turn on power.
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- Customer:
- Robert from Arlington Heights, IL
- Parts Used:
- 675806
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Leaking seals
Used the diagram and disassembled and reassembled.Used most parts that were in kit as it also fit other models and did not need all the parts.
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- Customer:
- Darrel from rosamond, CA
- Parts Used:
- WP8066018
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Lid Spring
Performed repair as to Video shown in receipt after purchase of spring plus we used a friend who has same dishwasher and has performed the same repair recently, video was easier to follow though. All you do is push off lid with a screwdriver and pop off as per instructions on video then unlatch spring from ledge and pull off post, then just reinsert new spring in reverse order or follow video instructions either way is easy and takes about 15-20 minutes to install
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- Customer:
- MARVIN from NESBIT, MS
- Parts Used:
- 4317933
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
lower rack wheels broke off roller assembly
Old tandem rack for rollers popped off lower rack by applying a small amount of pressure. New tandem rack rollers look slightly different, but pop right in place. By replacing all four tandem rack rollers the lower rack glides smoothly in and out of the dishwasher. Entire replacement can be done without tools, by hand in less than fifteen minutes.
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- Customer:
- perry from cynthiana, KY
- Parts Used:
- 4387043
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
detergent dispencer door spring and pin worn
I installed the opener spring in the direction it was needed to open the door then installed the pin. I placed the door in the position it goes and took a pair of pliers and squeezed the pin into the pin slot. the spring has to be forced into a tension position. I did this by sliding the spring to one side and forcing it into position, the other side is done the same way. works great
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- Customer:
- James from Trafalgar, IN
- Parts Used:
- WP302711
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Dishes not clean and soap dispenser not completely rinsed out.
I looked in the bottom of the dishwasher after browsing the website regarding possible solutions. When I removed the bottom spray arm I noticed three screws missing from the pump housing. The loose pump outlet had allowed the seal to push out. Ordered-Normal shipping on the part.
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- Customer:
- Claudia from Alexandria, VA
- Parts Used:
- 4317933
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Rollers were broken on original parts
Unsnapped the old rollers and snapped in the new ones. Worked great and easy. I was very pleased that the parts came so soon as well. Thank You, Ms. Cason
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- Customer:
- Donald W from Austin, TX
- Parts Used:
- 303650
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Wasn't getting any water into the washer
Turned off water and power. Used small nut diver to remove two upper screws from kick-plate, and loosen two screws in lower key slot of kick- plate. Removed kick- plate. Used plier to compress snap ring and remove hose to washer. Pulled off electrical connector. Used 5/6 wrench to remove copper water inlet. Used nut driver to remove two screws holding old valve. Once out removed the water connecting elbow from the old valve and installed it on the new valve. Reversed process to reinstall. Didn't even have to remove washer from the counter. My 25 year old washer is working like new again.
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- Customer:
- Susan from Del Mar, CA
- Parts Used:
- 4317933
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
the rollers were completly broken off & I had to lift the bottom tray in/out of the dishwasher
popped off the old rollers + tracks; then snapped on the new ones; as my granddaughter would say "easy peasy lemon squeezy". Took hardly any time at all. :-)
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- Customer:
- Leo from Idyllwild, CA
- Parts Used:
- 4317933
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Several of the wheels for the lower rack had fallen off.
I removed the rack and then pushed down on the old rollers to remove them from the rack. I then installed the new rollers in the same location.
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